Admin roles & email notifications in CodeTwo Email Signatures for Office 365
There are three admin roles in CodeTwo Email Signatures for Office 365:
- Owner in CodeTwo Admin Panel can manage organization’s billing information, admins, tenants and subscriptions. A user that first creates a CodeTwo Admin Panel account for an organization automatically becomes the owner of that account. An organization can only have one owner in the CodeTwo Admin Panel, but the owner can transfer ownership to another admin (learn how to do so). An owner can use either Microsoft account or Email and password to log in to CodeTwo Admin Panel; however, using the former is required to manage Admin Panel admins. Learn more about account types in CodeTwo Admin Panel
- Admins in CodeTwo Admin Panel can manage organization’s tenants, subscriptions and signature rule admins. An admin needs to use the Microsoft account login type when logging in to the CodeTwo Admin Panel. An organization can have multiple admins in the CodeTwo Admin Panel, and these admins are managed by the owner (learn how to invite admins). Admin Panel admins need to use the Microsoft account to log in to CodeTwo Admin Panel.
- Signature rule admins can access the signature management app to create organization-wide signature rules and design email signature templates. Learn how to manage signature rule admins
In addition, all Microsoft 365 global admins can manage tenant settings, email signatures and signature rule admins. They don't need to have an Admin Panel account or be assigned any of the CodeTwo Admin Panel roles. Read on for details.
- Admin permissions in detail: CodeTwo admins and Microsoft 365 global admins
- Who gets email notifications regarding CodeTwo services
The table below lists all roles and permissions in CodeTwo Email Signatures for Office 365.
The table doesn't include settings that are accessed and configured outside the CodeTwo service (such as setting up the domain's SPF record or deploying an Outlook add-in).
|Owner||Admin||Signature rule admin|
|Access CodeTwo Admin Panel||limited1)|
|Design & manage email signatures||2)||2)|
|Configure/remove Exchange Online connectors||3)||3)|
|Change signature mode||4)||4)|
|Update Azure AD cache|
|Refresh OAuth 2.0 tokens||3)||3)|
|Enable/disable Sent Items Update||3)||3)|
|Sync additional attributes||3)||3)|
|Reset license count|
|Manage subscriptions (buy, add licenses, cancel)||5)||5)|
|Add/remove own payment methods|
|Change own account options and contact info|
|View & manage organization's billing info|
|Manage CodeTwo Admin Panel admins|
|Manage signature rule admins|
|Transfer Admin Panel owner rights to another admin|
2) The signature management app can be accessed by tenant's Microsoft 365 global admins and signature rule admins. Signature rule admins can manage signatures only for the tenant with which their Microsoft account is associated. Learn more
There are three types of email notifications sent from CodeTwo Email Signatures for Office 365:
- Billing information (invoices) are sent to the Contact email address of the Admin Panel owner, specified on the Contact info page (learn more).
- Notifications regarding an Admin Panel account (e.g. email address confirmation or password change) are sent to the email address used to log in to the CodeTwo Admin Panel. This means the owner and all admins will get notification regarding changes made to their Admin Panel accounts.
- Notifications regarding tenants or about CodeTwo service health are sent to the Contact email address and the login email address of the Admin Panel owner and all admins. They are also sent to the email address of a Microsoft 365 global admin if their credentials were used to register a tenant to the CodeTwo service.