This software has been discontinued. You can check the list of
currently available CodeTwo products here.

How to open a folder shared by another user?

If another user  shares his personal folder and has granted you the appropriate rights, you can open the folder and work directly on the data in it. To open a  shared Outlook folder of another user, do the following steps:

In the Outlook menu choose  Other users' shared folders option from the CodeTwo Public Folders tab. 


A dialog box containing the currently opened folders of other users will display. If you're opening a shared folder for the first time, the list will be empty. Click the  Open folder button to open a new folder.


A tree containing user names and the folders they share will display. Select the folder you want to open and click  OK


A dialog box with the original name of the folder will display, which you are free to change. The name you specify will exist only on your list of public folders - it does not impact the original name of the folder. The displayed name also can be changed later at any moment directly in the folder list.


The selected folder will be added to the list. After closing the dialog box, the folder will appear in Outlook in the "C2PublicFolders\Other users' folders" branch (please note that it will not appear in your personal folders).


You can now work in the personal folder of other user the same way as you do in the public folders. Depending on the rights you have, you can create, edit or delete new objects respectively. Furthermore, all the introduced changes will immediately appear in the other user shared personal folder.

See how you can share your personal folder
Learn more about sharing and working with shared personal folders

In this article

Was this information useful?