Supported platforms and requirements
The tables below contain all the information regarding system requirements and supported platforms for CodeTwo Backup.
|The program consists of two main components installed together:
|CodeTwo Backup Service & Administration Panel|
|Required permissions:||The installation requires local administrator rights.|
|The program can be operated by all users (domain and non-domain) who have access to the machine where CodeTwo Backup is installed.|
To back up the Exchange Online mailboxes and public folders data from your Office 365 tenant, you need to register CodeTwo Backup in that tenant's Azure Active Directory. The program needs to be assigned application permissions listed below:
CodeTwo Backup can be registered:
No matter which registration method you use, the account that is used to sign in to Office 365 or whose email address is provided in the program needs to be assigned an Office 365 license that includes the Exchange Online plan.
To be able to restore data to Exchange Online public folders, the account used to configure a connection to Office 365 needs to be the Owner of the tenant's root public folder as well as all subfolders to which the data will be restored.
The administrator account used for establishing a new connection to on-premises Exchange server needs to be mailbox-enabled and have impersonation rights granted to users' mailboxes (CodeTwo Backup assigns the necessary rights automatically, if they are missing). By default, such rights are granted to users assigned the Organization Management group.
The administrator account used to configure a new connection to SharePoint Online needs to be assigned the SharePoint administrator or global administrator role (find out how to create a new admin account that can be used to backup or restore SharePoint Online data).
Additionally, to back up the SharePoint Online and OneDrive for Business data from your Office 365 tenant, you need to register CodeTwo Backup in that tenant's Azure Active Directory. The program needs to be assigned application permissions listed below:
CodeTwo Backup can be registered:
The administrator account used to configure a new connection to on-premises SharePoint server needs to be:
The admin account used to deploy SharePoint will have all the necessary rights.
|To back up public folders, the administrator account used in the program needs to be granted the Full control permission to the root public folders tree. See our Knowledge Base article on how to do so|
|Multi-factor authentication (MFA) is supported. Be sure to use the app password instead of your regular password when configuring a connection to SharePoint Online. Learn more|
|Requirements:||To work correctly, the program requires at least a quad-core processor and 4 GB of RAM. To back up on-premises Exchange or SharePoint data, the program needs to be installed in the same domain where Exchange Server or SharePoint Server resides. The machine on which you install the program also needs to be connected to the Internet at all times. Learn more|
The program can be installed on a physical or virtual machine.(*) If you're installing the program on Windows Server 2016, make sure your operating system includes the latest updates. Learn more
To ensure optimum performance, it is strongly recommended to back up your data on SSDs (solid-state drives) and only use HDDs (hard-disk drives) for data archiving. While a standard HDD can be used as your backup storage, it should be avoided.
Note that using network drives (including iSCSI, NAS) or removable storage solutions (including USB-C disks) is possible only in the case of archive jobs (such devices cannot be used as primary storage).
|Size on disk after installation:||Similar to the size of the installation file - see the Download page of your CodeTwo product (Backup for Office 365 / Backup for Exchange) for details. Installation of additional components (such as .NET) might be required - these components usually require less than 100 MB of available disk space.|
|Items supported for backup||The program supports the backup of:
|The program also allows a user to back up mailboxes from a subdomain. You can find more information in this article.|
|Emails encrypted using Office 365 Message Encryption (OME) are supported. Such messages remain encrypted and retain their properties when copied to a backup storage or when restored to an Office 365 tenant.|
|Hybrid setup support||Backup/restore options will work in hybrid setups if separate jobs are created for a set of mailboxes from on-premises Exchange Server and from Exchange Online (Office 365). Such jobs must use separate connection configurations too - jobs targeting on-premises mailboxes must connect using an on-prem mailbox-enabled account. In a similar way, Exchange Online (Office 365) hosted mailboxes may be processed by jobs configured to use an account with mailboxes in the cloud.|
|Be aware that CodeTwo Backup was not created specifically for hybrid environments, therefore you may encounter errors when going through the connection configuration wizard. Ignore them, create a test job and try it out before jumping to conclusions. Full support for hybrids is expected in future releases.|
|ADFS is not yet supported. Single Sign On (SSO)-enabled accounts may be used for server connection configuration, but only when a UPN in a non-federated target domain address is used (e.g. *.onmicrosoft.com).|
Installation - information about the setup of the program.
Learn more about assigning admin roles in Office 365