The Jobs tab of CodeTwo Backup (Fig. 1.) has two main functions. First, you can create and manage all jobs from here. Second, it holds details about all defined jobs: backup, restore, and archive.
Each job defined in the program can be managed from the Jobs tab. Use the top menu or right-click any job (Fig. 2.) to:
- create new jobs
- start inactive jobs
- stop active jobs
- edit jobs
- delete jobs
If you are editing a job that is running (active), the program will attempt to restart the job to apply the changes (Fig. 3.). In case it is not possible to restart the job automatically, you need to manually stop such a job for the new configuration to be applied.
If there are any users delegated to use the program, they might have to provide passwords when creating/editing a backup job and trying to access any existing connections in the Server connection step of the wizard.
Monitoring configured jobs
The Jobs tab is divided into several different sections (cards):
The Job list card (Fig. 4.) shows all defined jobs and provides basic information on each of them, such as:
- State, which shows the current status of the job (e.g. Inactive, Active);
- Speed, which shows the average speed of the job (learn more);
- Storage, which shows the name of the storage where the data is backed up or from which it is restored/archived;
- Next start, which shows the time and date when the job will automatically start next (applies only to jobs for which the activity periods or scheduler feature was configured);
- Last start, which shows the time and date when the job was last started;
- Last stop, which shows the time and date when the job was last stopped or when it was completed.
Selecting one of the jobs on this list will show detailed information about that job on the remaining cards.
There are 6 job states in the program, indicated by a color-coded dot and description.
Active – shown when a job has been started and is processing its tasks.
Finished – shown when a job has finished processing its tasks and no issues/errors occurred.
Finished with warnings – shown when a job has finished processing its tasks, but some non-critical issues/errors occurred, e.g.:
- some elements (an Exchange mailbox, SharePoint site, individual folders or emails, etc.) could not be backed up/restored, but the remaining elements has been successfully processed,
- synchronization issues.
Suspended – shown when a job cannot be started or is temporarily paused because:
- another job is backing up or otherwise processing the same mailbox/site,
- another job uses (e.g. saves data to) the same storage,
- server throttling has been triggered (find out how Exchange throttling can affect CodeTwo Backup),
- maximum offline working time has been reached or exceeded (learn more).
Error – shown when:
- a critical error has occurred, and a job could not process any mailbox/site/item defined in the job,
- you have manually stopped an archive or import archive job.
Inactive – shown when a job has been created but not yet started, or when:
- a one-time job has been finished and then edited,
- an active one-time or continuous job has been manually stopped.
This card shows additional information about the selected job or the current backup cycle (applies to continuous backup jobs), such as the progress of the job, amount of copied data, estimated time for the accomplishment of the job (ETA), etc.
There are also additional links on the Job progress card that are available for specific types of jobs or job settings (except for the Log files link, available for all jobs):
This link is available for Exchange backup jobs. Click it to open a new window (Fig. 5.) with the list of all mailboxes included in the selected job, as well as the current status of their backup. Click the header of any column to sort the data in ascending or descending order.
The first column contains an icon that represents the type of a mailbox:
– user mailbox (This icon is also used for mailboxes with an Exchange Online license assigned.)
– archive mailbox
– Office 365 group mailbox
– SharePoint site mailbox
– Public Folders mailbox
– another mailbox type (This icon is used for shared, room, equipment or system mailboxes, without Exchange Online license.)
– unknown mailbox (This icon is shown only if the data in the storage has been backed up with a previous version of the program. The icon will be updated after the next backup cycle.)
The Folders in backup and Items in backup columns show how many folders and items of a given mailbox have been backed-up in the storage.
Keep in mind that the Mailboxes and Public Folders backup status window always shows information gathered during the last backup cycle. If another backup cycle finishes while this window is opened, click the Refresh button to download the information from that cycle (or reopen the window instead).
This link is available for SharePoint backup jobs. Click it to open a new window (Fig. 6.) with the list of all SharePoint sites included in the selected job, as well as the current status of their backup. Click the header of any column to sort the data in ascending or descending order.
The Sites in backup, Lists in backup, and Items in backup columns show how many SharePoint objects and items of a given site collection are currently backed up in the storage.
Keep in mind that the Sites backup status window always shows information gathered during the last backup cycle. If another backup cycle finishes while this window is opened, click the Refresh button to download the information from that cycle (or reopen the window instead).
This link is only available for continuous backup jobs. Click it to open a new window (Fig. 7.) with a list of the last 50 backup cycles of the selected job, together with detailed information regarding the duration of each cycle as well as the amount of processed data. Click the header of any column to sort the data in ascending or descending order.
You can also view the status of previous backup cycles for your one-time backup jobs (provided that you run those job more than once). To do so, select your one-time job on the Job list card and click Edit on the top menu. In the window that opens, go to the Job continuity step and select the Continuous backup option. Click Finish to close the wizard. The Previous cycles details link will now be available on the Job progress card.
This link is only available for Archive storage and Archive storage to PST jobs. Click it to open a new window (Fig. 8.) with a list of the last 50 archive job runs, together with detailed information regarding the duration of each run as well as the amount of processed data. Click the header of any column to sort the data in ascending or descending order.
The first column, Archive path, shows also the location where your archived data is stored.
Click this link to open a new window (Fig. 9.). where log files regarding the selected job can be viewed or saved.
In case of any problems with the program of a specific job scenario, these diagnostic files can be sent to CodeTwo Customer Support to inspect the problem and come up with a solution.
These cards show alerts generated for the selected job. Learn more about good and bad news notifications here.
This card shows the selected configuration options of the selected job. These are the same details as shown in the last step of every job configuration wizard.