Log files

CodeTwo Backup generates log files for all kinds of jobs. You can access log files directly in the %ProgramData%\CodeTwo Backup folder, along with some configuration and statistics files (Fig. 1.). You can use these logs to troubleshoot backup, restore, and archive jobs and identify errors or warnings.

Fig. 1. The location of CodeTwo Backup logs.

Note that job log folders in %ProgramData% are identified by unique identifiers (GUIDs) rather than job names. To find out which GUID is assigned to which job, you need to cross-reference it manually with the contents of the jobs.xml file content located directly in the %ProgramData%\CodeTwo Backup folder, as shown in Fig. 1. XML files can be viewed with Notepad or any other text editor or a web browser.

To avoid having to identify job folders manually, simply access the logs from the CodeTwo Backup Administration Panel:

1. Start the Administration Panel of CodeTwo Backup and go to the Jobs tab.
2. Select the desired job.
3. On the Job progress card, click Log files, as shown in Fig. 2.
4. A window will open where you can either open one selected log file or save all of them to the location of your choice.

Fig. 2. Access to the log files from the Administration Panel.