The application is licensed per email address, and the licenses are sold in the license packs. More information on licensing can be found on the pricing site of each product from the Exchange Rules family.
Do I have to renew the license annually?
No. Licenses for the software are perpetual. This means you are not obligated to renew it after 12 months.
Do I have to pay extra for the updates within the same version of the program?
No, you have the right to update the application with all point updates regardless of the date of their release at no additional cost. For example, if you are a paid user of CodeTwo Exchange Rules 2010 1.0, you can update with all installers versioned 1.x on top of the current version at no cost. However, at the same time, if you like the features of the newer 2.x version, you will have to pay for the upgrade.
Learn more on how to properly perform upgrade installation
How many licenses do I need?
You need to purchase the license pack that will cover all email addresses in your organization who will benefit from the program.
If you have already activated the software with your own key, you can check which email addresses (users) were covered by the defined rules. This information is displayed in the Licenses in use window, available under the License status column in the Server monitor.
Please note that the licenses are assigned to email addresses and not mailboxes in general. Therefore, if you have a mailbox or distribution group with e.g. 3 email addresses assigned and want the program to cover all three addresses, you will need to use 3 licenses instead of one.
Do I need to buy the program for all mailboxes in the organization?
No. You can buy licenses only for selected email addresses in your organization. For example, you can buy a pack of 44 licenses that will cover 44 email addresses used by 37 users/mailboxes.
The number of licenses you need to purchase is not linked to the number of Hub Transport / Mailbox Role Servers in your organization. Therefore, you need to purchase one license pack to include all users in your organization who will benefit from signatures/disclaimers in their messages. Furthermore, as the program must be installed and activated on each Hub Transport / Mailbox Role server, please include the information about the installation in multi-server environment while placing your order in the comment box.
If you are installing the program in a multi-server environment, you need to equip each node with CodeTwo Exchange Rules since each node processing messages is treated as a separate machine. Please follow the instructions to properly install the program in a multi-server environment.
I already have a product from the CodeTwo Exchange Rules family. What is the cost of migration to the other version?
The pricing for migrating from CodeTwo Exchange Rules 2003 (deprecated) / 2007 (deprecated) / 2010 / 2013 / 2016 / 2019 can be found on the pricing for migration site of a particular product.
Learn more on how to properly perform migration installation
I already have a product from the CodeTwo Exchange Rules family. What is the cost of migration to the Pro version?
The pricing for migrating from the CodeTwo Exchange Rules family of products to CodeTwo Exchange Rules Pro 2.x can be found on the pricing for migration site.
Learn more on how to perform the migration to Exchange Rules Pro
Once an order is completed, the user will receive a license key that will upgrade the program from the demo version to the full version.
How many licenses are currently in use?
The number of currently used licenses can be checked by choosing Server Monitor.
Extending licenses packs
If the number of licenses is insufficient to add disclaimers to messages sent by all users, you can purchase a pack extension. If you want to buy additional licenses, please refer to the pricing page of a particular product.
Trial version - this article describes how the trial version works
Activation - this article describes the activation procedure of the program.
License Agreement - this article contains the terms and conditions of using CodeTwo software.