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How to migrate Outlook rules

[...] to a specific folder, forward or flag them, etc.). Rules can be server-side or client-side, which means they are executed, respectively, either by Exchange server or only when Outlook is running and when the user who created that rule is logged in. The only natively supported way that allows migrating both types of rules is [...] (ID:792)

CodeTwo Exchange Rules Converter

[...] The CodeTwo Exchange Rules Converter allows you to make a successful transition between CodeTwo's email signature solutions for on-premises Exchange and Microsoft 365 (Office 365). The application can convert email signatures, signature adding rules and custom (conditional) placeholders from CodeTwo Exchange Rules  (including [...] (ID:897)

Detailed logging level in CodeTwo Exchange Rules 2007 / 2010

[...] How to enable detailed loggin system in the CodeTwo Exchange Rules . Solution: If the program deviates from its intended behavior, you may be asked to set the logging level to Detailed by the Technical Support. To change the verbosity of logging, perform the following actions: Choose from the top menu Settings, Log files. In [...] (ID:259)

How to save stripped off attachments from emails to the network location

[...] Strip off attachments to network location using CodeTwo Exchange Rules PRO Solution: If you want the CodeTwo Exchange Rules PRO to save stripped off attachments to the network location the below listed steps must be followed to ensure that the network location is accessible for such action. First of all please make sure you [...] (ID:279)

How to optimize the message processing speed in CodeTwo Exchange Rules software family

[...] You would like to optimize the mail processing speed in CodeTwo Exchange Rules / CodeTwo Exchange Rules Pro. Solution: CodeTwo Exchange Rules and CodeTwo Exchange Rules Pro are advanced mail management software. The program allows you to create multiple email rules . Each of this rules can have several conditions and [...] (ID:253)

How to prevent Outlook from adding signatures

[...] After installing centrally managed signature adding software (such as CodeTwo Exchange Rules or CodeTwo Email Signatures for Office 365), you might need to disable personal signatures added in Outlook. If you are not able to get all users to manually remove their native Outlook signatures, some users may end up having two [...] (ID:52)

How to deploy CodeTwo Exchange Rules 2007 / 2010 on multiple servers

[...] You want to deploy CodeTwo Exchange Rules on multiple servers. Solution: If there is more than one server responsible for mail processing in your organization, you will need to install CodeTwo Exchange Rules on each of the servers so that disclaimers and signatures are added to each message, whichever server it is processed [...] (ID:33)

How to export rules settings in CodeTwo Exchange Rules 2007/2010/2013

[...] How to export rules settings in CodeTwo Exchange Rules family software. Solution: CodeTwo Exchange Rules family is provided with a built-in Import/Export tool that allows you to easily backup and restore or copy existing rules settings. The software's menu differs slightly between versions, but in all of them, Import/Export [...] (ID:248)

How to insert a company disclaimer and a personal signature into one message

[...] You want to use older versions of CodeTwo Exchange Rules to insert multiple signatures into one email. For example, you want to insert a company disclaimer, containing information such as a postal address, VAT ID no., company registration number, etc., and a personal signature that includes user's personal details retrieved [...] (ID:15)

How to deploy CodeTwo Exchange Rules on multiple servers

[...] You want to deploy CodeTwo Exchange Rules on multiple servers. Solution: If there is more than one server responsible for mail processing in your organization, you will need to install CodeTwo Exchange Rules on each of the servers so that disclaimers and signatures are added to each message, whichever server it is processed [...] (ID:32)

Diagnosing CodeTwo Exchange Rules product family (older versions)

[...] CodeTwo assistance is required when you experience problems with the CodeTwo Exchange Rules product family or require advanced configuration of the software. Solution: This Knowledge Base article concerns certain older versions of our software. If you are using any version newer than the ones listed in the Applies to section [...] (ID:278)

How to completely remove CodeTwo Exchange Rules family software

[...] You need to completely remove CodeTwo Exchange Rules family software. Solution: To completely remove CodeTwo Exchange Rules family software from your system: Backup your rules using import/export feature: CodeTwo Exchange Rules PRO CodeTwo Exchange Rules 2007/2010/2013 Backup any *.config files you may have edited in [...] (ID:269)

How to configure a rule in CodeTwo Exchange Rules 2007 adding disclaimers to internal messages only

[...] How to configure a rule in CodeTwo Exchange Rules 2007 adding disclaimers to internal messages only? Solution: CodeTwo Exchange Rules 2007 enables adding disclaimers both to internal and external messages. To add the disclaimer only for internal recipients, you need to configure the appropriate rule in the Administration [...] (ID:48)

How to find installation folder for CodeTwo Exchange Rules

[...] You need to find the installation folder for CodeTwo Exchange Rules . Solution: If the path was not changed during the installation, then the program is installed in the default folder. For CodeTwo Exchange Rules Pro 2.x and Exchange Rules 2007 4.x/2010 3.x/2013 2.x you will find the default folder here: C:\Program [...] (ID:40)

How to configure CodeTwo Exchange Rules 2007 to add disclaimers to outbound messages only

[...] You want to add disclaimers to outbound messages only. Solution: CodeTwo Exchange Rules 2007 enables adding disclaimers both to internal and external messages. To add the disclaimer only for external recipients, you need to configure the appropriate rule in the Administration module. Exchange Rules 2007 4.x: The way to create [...] (ID:43)

How to create public folders in Microsoft Exchange and Office 365

[...] You need to manually enable public folders in Exchange Server 2010, 2013, 2016, 2019 or Exchange Online (Office 365). Solution: To enable public folders, you have to create an empty public folder tree. If you are using CodeTwo Exchange Migration or CodeTwo Office 365 Migration, the exact tree structure and content of the public [...] (ID:289)

Detailed logging level in CodeTwo Exchange Rules

[...] You need to change the logging level in CodeTwo Exchange Rules to detailed. Solution: If the program deviates from its intended behavior, you may be asked to set the logging level to Detailed by the Technical Support. To change the verbosity of logging, perform the following actions: In the top menu, choose Tools > Log [...] (ID:31)

Installation of Exchange Rules 2003, 2007, 2010 or 2013 in non-default location

[...] CodeTwo Exchange Rules 2003, 2007, 2010 or 2013 has no access to files and libraries after installation in non-default location. Solution: When CodeTwo Exchange Rules 2003, 2007, 2010 or 2013 is installed in a non-default location (e.g. on a different physical disk rather on the C: drive of the server machine) it may have [...] (ID:192)

How to find log files for CodeTwo Exchange Rules 2007

[...] Where is log files CodeTwo Exchange Rules 2007? Solution: To display the folder including the log files for CodeTwo Exchange Rules 2007, open the Administration program, and choose from the menu Help, Log files. Log files for CodeTwo Exchange Rules 2007 can be found here: C:\Documents and Settings\NetworkService\Application [...] (ID:47)

Font size formatting in HTML footers

[...] to the built-in signature editor to edit the footer. Choose one of the available font sizes. Switch to HTML source view. In the editor of CodeTwo Exchange Rules 2.x or CodeTwo Exchange Rules 2007 1.x, click the HTML button at the bottom of the window. In the editor of CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules 2007 2.x [...] (ID:139)

How to check if there is Hub Transport role installed on server Exchange 2007 or 2010

[...] How to check if there is Hub Transport role installed on server Exchange 2007 or 2010? Solution: CodeTwo Exchange Rules 2007 and CodeTwo Exchange Rules 2010 should be installed on a computer with the Exchange Server 2007 / 2010 Hub Transport role installed. You can check if you have installed Hub Transpor role in the following [...] (ID:63)

Manual installation of Event Sink for CodeTwo Exchange Rules

[...] Instalation of the CodeTwo Exchange Rules software finished with errors. Solution:  Download and copy the files below to the installation folder of CodeTwo Exchange Rules (by default, C:\Program Files\CodeTwo\ExchangeRules ). Right click the link and choose Save Target As. register.bat unregister.bat smtpreg.vbs Edit the [...] (ID:42)

How to find installation folder for CodeTwo Exchange Rules 2007

[...] You need to find the installation folder for CodeTwo Exchange Rules 2007. Solution: If the path was not changed during the installation, then the program is installed in the default folder. For CodeTwo Exchange Rules 2007 you will find the default folder here: C:\Program Files\CodeTwo\CodeTwo ExchangeRules 2007 (ID:41)

An email rule is applied more than once to the same message

[...] that they are not overlapping. Fig. 1. The Stop processing next rules option in CodeTwo Email Signatures for Office 365 (top window) and in the Exchange Rules software family (bottom window). If you prefer to have your CodeTwo software configured in such a way that one sender belongs to multiple rules , you should double-check [...] (ID:280)

Installing CodeTwo Exchange Rules Pro on a client machine

[...] You want to delegate managing CodeTwo Exchange Rules Pro to users who do not have enough permissions to access your company's server. Solution: CodeTwo Exchange Rules Pro can be installed both on a server machine as well as on any client machine. The latter is recommended for organizations where the administrator does not want [...] (ID:162)

Detailed logging level in CodeTwo Exchange Rules PRO

[...] operation then you need to switch logging level to detailed. Solution To display the log files dialog box, click the Settings button in the CodeTwo Exchange Rules PRO main window. The Log files tab is opened  by default(Fig. 1.). Fig. 1. Log files dialog box Switch logging level to Detailed by selecting it from the dropdown [...] (ID:194)

Program sees outgoing messages as internal and does not add footers

[...] Footers are not added to outgoing messages and the program logs them as internal mail. CodeTwo Exchange Rules classifies mail on the basis of message properties that point to the target domain. Occasionally, the program retrieves a value that indicates that the message is internal, while actually it is sent outside the [...] (ID:16)

How to set the correct image size in your email signature for different email clients and devices

[...] Solution: The easiest possible method is to always insert an image in the desired size, so it does not require applying any additional HTML or CSS rules to work correctly. However, if for some reason you want to use a large image and then scale it down (e.g. to achieve better results on high-resolution screens), follow [...] (ID:46)

How to include vCards as QR codes in email signatures

[...] You would like to insert a vCard as a QR code in an email signature added by CodeTwo software. You want to have this QR code personalized so that every user has their individual vCard added to their signature. Solution: The vCard standard is a popular and easy way to share contact information. In most PC operating [...] (ID:256)

Suppressing and forcing email signatures via keywords in CodeTwo Exchange Rules software family

[...] You would like to use the software from the CodeTwo Exchange Rules family to add signatures only to messages that include specific keyword phrases. Solution: You can use the software to set keyword phrases that, once added to an email body or subject, trigger or suppress an email signature. The recommended solution depends on [...] (ID:169)

External email addresses are treated as internal

[...] rule should apply to external senders only, you can achieve this by excluding internal senders. Guidelines for users of older versions of CodeTwo Exchange Rules (Pro) If you use an older version of CodeTwo software, the available options might look slightly different but the principle is the same. As a reference, see [...] (ID:292)

Signatures are not added

[...] Signatures are not added by a program from the CodeTwo Exchange Rules family. Solution: There might be several reasons for such behavior. The most probable causes and adequate solutions are described below. Missing component in a multi-server Exchange configuration Insufficient licensing in a multi-server environment Unsaved [...] (ID:551)

Strip / dump attachments - notifying recipient of removed attachments.

[...] files attached to messages directly onto a hard drive and notify a recipient of removed attachments. Solution: One of the useful features CodeTwo Exchange Rules PRO offers is Strip/dump attachments action. It allows saving attachments from messages directly onto a hard drive. This feature lets administrators make sure that [...] (ID:200)

How to fix problems with importing CodeTwo Exchange Rules settings

[...] may happen that the structure of this configuration file is changed. This is what happened, for example, with the release of CodeTwo Exchange Rules Pro version 2.6 (and the corresponding Exchange Rules Family products) which introduced improved Access Rights. Any settings exported from version 2.6 can be imported only to [...] (ID:561)

Signature added twice

[...] article is obsolete for newer releases of CodeTwo Exchange Rules family software. If you have: CodeTwo Exchange Rules PRO version 1.4.5 CodeTwo Exchange Rules 2013 version 1.2.0 CodeTwo Exchange Rules 2010 version 2.2.0 CodeTwo Exchange Rules 2007 version 3.2.0 or newer, please refer to this knowledge base article that [...] (ID:268)

How to manually install, uninstall or temporarily disable CodeTwo Exchange Rules Transport Agent

[...] Software products from the CodeTwo Exchange Rules family process emails via a dedicated Exchange transport agent: CodeTwo Exchange Rules Transport Agent. Normally, the agent is installed automatically together with the program. On rare occasions, the installation of the Transport Agent might fail and you need to install it [...] (ID:176)

Message splitting in CodeTwo software and problems when sending an email to multiple recipients

[...] message splitting needs to be enabled. This functionality is turned on by default in the current versions of programs from the CodeTwo Exchange Rules family. Read on to learn more about message splitting in CodeTwo Exchange Rules software family and how to enable/disable this option. How message splitting works in the [...] (ID:127)

How to deploy CodeTwo signature software in a hybrid environment

[...] signature software in your hybrid Exchange environment. Solution: Since the architecture of CodeTwo Email Signatures for Office 365 and CodeTwo Exchange Rules (including the Pro version) is completely different, the type of software you can use mostly depends on the location of user mailboxes in your organization. The two [...] (ID:805)

How to insert a detailed signature in the first email, and only simplified in later correspondence

[...] while in later replies within the same correspondence a simplified disclaimer is used including just the first and last name. Solution: CodeTwo Exchange Rules software versions: PRO 2.x, 2007 4.x, 2010 3.x, 2013 2.x, 2016 1.x, 2019 1.x and newer please refer to appropriate user's manual article that covers this topic: CodeTwo [...] (ID:14)

How to connect to an Exchange server via PowerShell

[...] You want to set up a remote session to an Exchange server via PowerShell. Solution: This article will help you: connect to your on-premises Exchange servers via remote PowerShell session create a remote PowerShell connection to your Exchange Online organization troubleshoot PowerShell errors that you may encounter during the [...] (ID:350)

How to fix problems related to the primary SMTP address in CodeTwo software

[...] email address that is not the primary SMTP address in the Mailbox matching step (Fig. 1.)Providing the target mailbox address manually in CodeTwo Exchange Migration. Fig. 1. Providing the target mailbox address manually in CodeTwo Exchange Migration. The primary SMTP address may change automatically when you implement a new [...] (ID:681)

How to move CodeTwo Exchange Sync settings to a different Exchange server

[...] You need to move your CodeTwo Exchange Sync installation to another machine or you want to back up your settings and program's cache files. Solution: This article explains: how to back up CodeTwo Exchange Sync installation (settings and cache), how to move (migrate) CodeTwo Exchange Sync installation to another machine. [...] (ID:267)

Unsupported Builds

[...] despite successful installation. Solution: CodeTwo software supports installation only in environments with official, commercially available Exchange Server versions. Exchange builds obtained via channels different than commercial and reporting build number lower than the official, commercially available ones are not [...] (ID:469)

How to synchronize Outlook color categories across Exchange items

[...] You want to synchronize Outlook's color categories across items (e.g. calendars) in Exchange . You already use CodeTwo Exchange Sync to synchronize your Exchange mailboxes. Solution: CodeTwo Exchange Sync in itself will not synchronize Outlook color categories. To do this, you will also need to use CodeTwo CatMan. Before you can [...] (ID:252)

Sharing with CodeTwo Public Folders folder that is currently shared with Exchange Server

[...] Public Folders presents you with an error message in the status window as below: Fig. 1. An error that occurs while attempting to share an Exchange folder. Solution: The error in question is displayed when you share with CodeTwo Public Folders an Outlook folder that is already shared different way, for example with other [...] (ID:154)

Emails sent via SMTP are not routed correctly when you use a smart host service

[...] of your CodeTwo services. Follow the steps below. Log in to your Microsoft 365 admin center (Office 365 admin center). Go to Admin centers > Exchange  to access your Exchange admin center (EAC). Select Mail flow > Connectors from the left menu. Apart from the default CodeTwo connectors, you can probably see the [...] (ID:643)

Meeting Request, Response and Cancellation messages are not updated in Sent Items folder

[...] Solution: For such items (Meeting Request, Meeting Response and Meeting Cancellation) the signature is added only for those outgoing from the Exchange Server, and not the ones already saved in the Sent Items folder. The reason for this is that items such as Meeting Request, Response and Cancellation that have already been sent [...] (ID:189)

Sent Items Update troubleshooting

[...] The Sent Items Update service (SIU) in CodeTwo Exchange Rules family software, including CodeTwo Exchange Rules Pro 2.x, cannot properly connect with Exchange Web Services (EWS). As a result, signatures are not being included in the Sent Items folder. In the log files, you may find the following errors: The request failed. [...] (ID:383)

Noninterpersonal messages

[...] not added. The log files contain the following message: Non interpersonal message. Skipping it. Solution: Sometimes the software from the CodeTwo Exchange Rules family does not follow the rules despite the fact that they are defined properly. This problem affects certain nonstandard, non-user made messages such as system [...] (ID:255)

How to configure smart host (mail relay) services to work with CodeTwo software

[...] routed to the CodeTwo Email Azure Service first After our services are deployed and fully configured in your Office 365 tenant, an additional Exchange Online outbound connector, controlled by a dedicated transport rule, is created. Such a setup is responsible for routing your mail flow through the CodeTwo services. This [...] (ID:626)

How to export settings from older versions of CodeTwo Exchange Rules Pro

[...] you're using a current version of CodeTwo software, see User's manual (Exchange Rules Pro | Exchange Rules ). Problem: You would like to export settings from an earlier version CodeTwo Exchange Rules Pro (version 1.x). Solution: CodeTwo Exchange Rules Pro offers an easy and convenient way of managing your settings. Thanks to [...] (ID:212)

Auto-replies are not working as expected

[...] You use CodeTwo Exchange Rules Pro to manage auto-replies in your organization. You were informed that If someone sends an email to one of the users in your company, this person gets unusual auto-reply response, for example: receives an auto-reply not only from the user they sent their email to, but also from another user; [...] (ID:703)

How to exclude signatures when an email is sent to a specific user, group or domain

[...] Exclude emails sent to specific users from being routed through the CodeTwo Email Azure Service by modifying the CodeTwo transport rule in Exchange Online. Read on to learn how to do it. The CodeTwo software is designed in such a way that an email needs to be routed through the CodeTwo Email Azure Service to get a signature. [...] (ID:758)

How to use Journaling together with CodeTwo Exchange Rules

[...] How to use Journaling together with CodeTwo Exchange Rules ? Solution: CodeTwo Exchange Rules 2007, 2010 and Pro feature the Sent Items Update service, which allows end-user to view changes made to messages by the programs on Exchange in the Sent Items folders. It is also possible to split messages addressed to multiple [...] (ID:171)

How to remove email signatures added by mobile devices

[...] Use the links below for guidelines. Remove mobile signatures with CodeTwo Email Signatures for Office 365 Remove mobile signatures with CodeTwo Exchange Rules and CodeTwo Exchange Rules Pro Be advised that the provided solutions will work only if the entire phrase you want to remove is formatted in one style, e.g. the phrase [...] (ID:789)

How to set the priority of the CodeTwo Exchange Rules Transport Agent

[...] You need to change the order of transport agents on the transport agent’s priority list. Solution: During the installation of CodeTwo Exchange Rules family software (including CodeTwo Exchange Rules Pro) or when applying Service Packs to the Windows Server operating system, the order of transport agents may change. The [...] (ID:224)

How to add a different signature to emails sent from mobile devices

[...] email signature in each mobile email client as well as configuring a signature rule in CodeTwo Email Signatures for Office 365 or the CodeTwo Exchange Rules family of products that will refer to this signature. This is not a limitation of CodeTwo software, but of email communications in general. Set up a signature on a mobile [...] (ID:893)

How to fix problems with message headers in Office 365

[...] too long header. Solution: You might have encountered a recent Office 365 service health issue in which EOP is unable to strip the X-Microsoft-Exchange -Diagnostics-untrusted header from your messages. This leads to oversized message headers and thus prevents messages from being delivered. The issue, referred to by Microsoft [...] (ID:617)

How to manually add or remove connectors and transport rules using the Classic Exchange admin center

[...] You want to use the Classic Exchange admin center to manually configure the Exchange Online connectors and add the transport rule that are needed for CodeTwo Email Signatures for Office 365 to work correctly in server-side and combo mode or remove them manually.  Solution: Use the links below to learn how to perform the [...] (ID:919)

Messages sent to distribution groups are received without signatures.

[...] signatures in messages sent to distribution groups. Solution: If messages sent to a distribution group are received without signatures from CodeTwo Exchange Rules , make sure this group is set up to send delivery reports to message originator. To do so, please follow the steps listed below: On your Exchange Server go to [...] (ID:130)

How to avoid recipient limit issues when using CodeTwo Email Signatures for Office 365

[...] for Office 365 in server-side mode, this limit is exceeded when sending emails to distribution lists. Solution: This is expected behavior in Exchange Online. When a message goes through Exchange Online connectors, each recipient in the distribution list is counted individually. CodeTwo Email Signatures for Office 365 working [...] (ID:923)

A disclaimer is added twice to an email

[...] You use an Exchange Online transport rule to add disclaimers to emails and CodeTwo software to add signatures. You noticed that the same disclaimer is added more than once (usually twice) to each message. Solution: When you use CodeTwo Email Signatures for Office 365, your emails are routed through CodeTwo services to be [...] (ID:731)

How to transfer signatures between different CodeTwo products

[...] (or a signature template) from one CodeTwo product to another. Solution: If you want to transfer all your existing signature templates from CodeTwo Exchange Rules or CodeTwo Exchange Rules Pro to CodeTwo Email Signatures for Office 365, you can simply use the CodeTwo Exchange Rules Converter. Learn more about the tool If you [...] (ID:698)

How to add different signatures to new emails, replies and forwards

[...] for new and subsequent emails. The setup procedure depends on the program you are using. CodeTwo Email Signatures for Office 365 CodeTwo Exchange Rules family of products CodeTwo Email Signatures for Office 365 setup In order to configure the program to add different signatures to new and subsequent emails, you need to create [...] (ID:882)

How to make sure CodeTwo Exchange Rules supports TLS 1.2 in hybrid environments

[...] does not provide support in case of connection or compatibility issues. This article explains how to ensure that the software from the CodeTwo Exchange Rules family supports TLS 1.2 for communication with Office 365 in hybrid environments, where mailboxes are stored both in Exchange on-premises and in Office 365. If you run a [...] (ID:765)

How to manually edit an existing transport rule to add or remove users receiving email signatures

[...] licenses. Read this article to learn more about licensing in CodeTwo Email Signatures for Office 365. Solution: It is possible to edit the CodeTwo Exchange transport rule manually and add or remove groups and users whose emails receive signatures. Follow the links below to learn how to: Open the transport rule for editing [...] (ID:890)

How to restart the Microsoft Exchange Transport service

[...] You need to restart the Microsoft Exchange Transport service, for example, to refresh the counting of CodeTwo Exchange Rules licenses. Solution: There are two ways to restart the Microsoft Exchange Transport service: via the Exchange Management Shell manually Restarting the service via the Exchange Management Shell To restart [...] (ID:153)

MS Exchange 2010 – Undelivered e-mail and corrupt message content

[...] Some of the emails have not been delivered or the message content is corrupted. Solution: Some of our clients using CodeTwo Exchange Rules 2010 reported issues concerning undelivered e-mail and corrupt message content. This is a production issue fixed in Rollup 4. It occurs when the following conditions are met: multiple [...] (ID:144)

Changing message size limits

[...] You would like to change the message size limit, set on your target Exchange Server. This may be helpful when uploading large items via Exchange Web Services (EWS). EWS is used by selected CodeTwo products such as migration or backup software. Solution: Depending on your environment, you might need to edit the configuration [...] (ID:284)

How to configure Exchange Server to automatically convert RTF messages to the HTML format

[...] You need to configure an Exchange server so that messages to external recipients (i.e. recipients outside your organization) are never sent in the RTF format. You want the RTF messages to be automatically converted to HTML instead. Solution: HTML is the default format in Outlook and Outlook automatically converts all RTF [...] (ID:80)

How the Exchange throttling policy impacts CodeTwo software

[...] article discusses the concept of throttling and how the Exchange throttling policy affects the performance of CodeTwo software. In addition, it provides instructions on how to manage throttling policies in Exchange . What is throttling? In short, throttling imposes a limit on the number of concurrent requests that can be [...] (ID:283)

How to set impersonation rights manually

[...] rights for an administrator account. Solution: Use the links below to learn how to add impersonation rights to your admin account via: PowerShell Exchange admin center (applies to Exchange 2013, 2016, 2019, and Office 365 only). Add impersonation rights using PowerShell You can perform the following steps using either the [...] (ID:285)

Transport Service does not start after installing CodeTwo Exchange Rules family software

[...] You have just installed CodeTwo Exchange Rules family software and your MS Exchange Transport Service fails to start. Solution: The situation in which the MS Exchange Transport Service stops as a result of our software installation is extremely rare and is always caused by one of the following reasons: You have installed [...] (ID:367)

Synchronization of public folders after changing the account used for the Synchronization Service

[...] How to synchronize public folders after you change the account used by the Synchronization Service of CodeTwo Exchange Sync. Solution: The most frequent cause of an erroneous synchronization between personal folders and public folders is the lack of appropriate permissions. This manifests itself in the log files in the [...] (ID:143)

Troubleshooting problems with unavailable Exchange Web Services

[...] While using CodeTwo software, your migration or backup job fails with the following error message: Exchange Web Services are not currently available for this request because none of the Client Access Servers in the destination site could process the request. Solution: This error occurs when connecting to Exchange Web [...] (ID:797)

Troubleshooting CodeTwo migration software

[...] first thing for you to do when troubleshooting the CodeTwo Exchange Migration and CodeTwo Office 365 Migration software is to make sure that the program was installed and configured properly and your environment is prepared for migrations: You meet the system requirements displayed on the download website (CodeTwo Exchange [...] (ID:286)

How to manually assign management roles

[...] You want to assign only the minimum required management roles to the admin account used to connect to your Exchange on-prem environment. Solution: Since CodeTwo migration tools use the Role Based Access Control (RBAC) permission model, we know exactly which roles need to be assigned to admin accounts that are used to connect to [...] (ID:654)

How to check if my environment is hybrid?

[...] they will not be visible to in your local AD. Instead, you need to create or edit your objects locally and synchronize the changes afterwards. Exchange Hybrid If you are running a local Exchange server environment, you can also connect it with your Office 365 tenant. This kind of deployment is usually considered a halfway [...] (ID:859)

Extended RPC logging on Exchange Server

[...] How to extend Exchange Server RPC log files. Solution: To extend the Exchange Server RPC logging do the following steps: Locate folder named: %ExchangeInstallPath %\Bin or in the case of Exchange 2016 and Exchange 2019: %ExchangeInstallPath %Bin Once inside, open the file named: [...] (ID:484)

How to manage Exchange Attributes 1-15 in Office 365 via PowerShell

[...] You are not able to manage Exchange Attributes 1-15 (custom attributes) in Office 365. Solution: You can use PowerShell to set the values of Exchange Attributes 1-15 in your Office 365 organization. Follow the steps below for guidelines. Connect to your Office 365 using PowerShell. See this article for instructions. After [...] (ID:417)

How to reconfigure obsolete server connections that use Basic Authentication in CodeTwo Backup

[...] a job that uses an obsolete connection.  Solution: Starting version 2.3.x, CodeTwo Backup no longer uses Basic Authentication when connecting to Exchange Online. Instead, this type of server connection now uses Modern Authentication (OAuth 2.0), which requires registering our backup application in the Azure Active Directory [...] (ID:875)

Configuring scheduled synchronization in Exchange Sync

[...] How to configure scheduled synchronization in Exchange Sync. Solution: If you do not use CodeTwo Exchange Sync too often, do not need to synchronize your data all the time or want to save some resources scheduling is a solution for you. After installing and configuring CodeTwo Exchange sync, run your Task Scheduler on [...] (ID:249)

How to run the Exchange Sync service under a newly created user

[...] You have to run the CodeTwo Exchange Sync service under a newly created user.  Solution: If the status of the Exchange Sync service is stopped (following a server restart) and the service cannot be started, you will need to follow the steps from this article. This problem might be caused by a lack of appropriate permissions of [...] (ID:188)

Useful information about CodeTwo Exchange Folders (installation file and user's manual)

[...] You cannot find the user's manual and the installation file for CodeTwo Exchange Folders. Solution: We have withdrawn the CodeTwo Exchange Folders from the market and that is why there is no information about this product on our website. However we do not leave our existing customers without a support. Below you can see the [...] (ID:420)

How to globally enforce UTF-8 encoding for OWA

[...] You would like to globally enforce UTF-8 encoding for your Outlook Web App. Solution: Exchange Online (Office 365) As of July 2016, it is not possible to globally enforce a specific encoding for OWA in Office 365. Exchange Server on-premises To globally enforce specific encoding settings for all OWA users in Exchange Server [...] (ID:343)

How to add personalized email signatures to emails sent from shared mailboxes

[...] signature, added by taking advantage of an email signature management software (such as CodeTwo Email Signatures for Office 365 or CodeTwo Exchange Rules family of products), contains the remaining information (company logo, marketing banner, contact details, etc.) and is inserted to all messages sent from, for example, shared [...] (ID:856)

How to change the update time for Active Directory values in CodeTwo Exchange Rules products

[...] The Active Directory data used by CodeTwo Exchange Rules Pro 2.x or CodeTwo Exchange Rules family software in placeholders and conditions is not refreshed automatically after having been modified in AD. You need to wait a while to see the updated values in rules and signatures. Solution: By default, the AD data is refreshed in [...] (ID:491)

How to fix problems with configuration of CodeTwo Exchange Online connectors - Access denied

[...] You are not able to configure Exchange Online connectors by using the program’s wizard (Fig. 1.). The following (or similar) error is displayed: Connecting to remote server ps.outlook.com failed with the following error message : [ClientAccessServer=XXXXX,BackEndServer=YYYYY,RequestId=ZZZZZ, TimeStamp=MM/DD/YYYY H:MM:SS [...] (ID:650)

How to fix problems with verification of group membership

[...] Therefore, ensure that the user you chose in the Service account step meets all the requirements described in the user's manual of CodeTwo Exchange Migration or CodeTwo Office 365 Migration. If you are going to migrate public folders, double-check that this account has the permissions to access them. Be advised that some new [...] (ID:579)

Creating new AD users in a specific organizational unit

[...] unit (OU) within your Active Directory. Solution: By default, new Active Directory users are put in the Users container (CN=Users). Since CodeTwo Exchange Migration uses the same settings, users created by the program on the target server are also placed there. If you want the program to create new users in a new or some [...] (ID:729)

How to resolve an internal server error in CodeTwo Backup and CodeTwo Office 365 Migration

[...] You are unable to restore or migrate data to the selected Microsoft 365 (Office 365) mailbox. You get the following error: An internal server error occurred. The operation failed. or Unable to upload item - [Item ID]. Error: An internal server error occurred. The operation failed. Solution: This error may occur if the mailbox [...] (ID:887)

How to migrate room and equipment mailboxes

[...] Resource mailboxes, such as rooms and equipment, are not listed in CodeTwo Office 365 Migration and CodeTwo Exchange Migration, so they cannot be migrated to any server. Solution: Although the migration of resource mailboxes is not supported, there is a workaround that allows you to migrate them as regular mailboxes, and then [...] (ID:391)

What to do if I removed the CodeTwo domain assigned to my Office 365 tenant?

[...] You removed the CodeTwo domain that was added to your Office 365 tenant during the provisioning of CodeTwo Email Signatures for Office 365. Solution: After you add a tenant to CodeTwo Admin Panel and the provisioning of our services is finished (learn more), a new CodeTwo domain appears in your Office 365 (Fig. 1.). This domain [...] (ID:721)

How to use the extra custom fields in Active Directory in the CodeTwo Exchange Rules 2007 and 2010

[...] How to use the extra custom fields in Active Directory? Solution: The built-in editor in CodeTwo Exchange Rules 2007 and in CodeTwo Exchange Rules 2010 includes a functionality enabling quick and easy insertion of AD placeholders that are filled with data dynamically when the message travels through Exchange Server 2007 and [...] (ID:64)

How to remove the CodeTwo Exchange Rules license from a user who does not need it anymore

[...] You want to take back the CodeTwo Exchange Rules license from a user who no longer needs it. Solution: Tip Note that CodeTwo Exchange Rules licenses are assigned to every email address that benefits from the program. Consequently, if a user uses two email addresses, such a user will consume two licenses. Removing an [...] (ID:95)

Troubleshooting problems with connection to Exchange Rules services

[...] The Administration Panel is not able to connect to the Exchange Rules Service, and you get various errors. Solution: Use the links below to learn about the most common problems and how to solve them. Connection to the Exchange Rules Service cannot be established via proxy Connection problems related to firewall settings You [...] (ID:785)

How to add email signatures directly under latest messages

[...] This means that if you create a new email signature rule in CodeTwo Email Signatures for Office 365 or use the Insert signature action in CodeTwo Exchange Rules Pro or CodeTwo Exchange Rules family of products, then your signature will be added directly under each reply or forward message. You can change this behavior and [...] (ID:783)

How to manage email of a former employee (automatic replies, email forwarding, and more)

[...] in your company, but their user account still exists in your Active Directory (even if it’s disabled). In this scenario, you can use CodeTwo Exchange Rules Pro to control what to do with messages sent to this account. In this section, we will show you how to: configure automatic replies for such an account, forward emails [...] (ID:744)

CodeTwo Exchange Rules installed on a desktop computer

[...] How to use CodeTwo Exchange Rules installed on a desktop computer? Solution: The desktop version of CodeTwo Exchange Rules can be used in the organization where employees responsible for the maintenance of the footers added to email by CodeTwo Exchange Rules cannot be given the right to log in to Exchange Server. Typically, [...] (ID:125)

How to check if CodeTwo Exchange Rules Engine service is published in ADSI Edit

[...] You need to check if the CodeTwo Exchange Rules Service is registered in ADSI Edit. This might be useful when troubleshooting some very specific issues in CodeTwo Exchange Rules Pro and CodeTwo Exchange Rules family software. Solution: To find out if the CodeTwo Exchange Rules Engine is published, follow these steps: Open [...] (ID:452)

How to import an HTML signature template into CodeTwo email signature management software

[...] HTML code, you can skip this section. Importing HTML code into CodeTwo Email Signatures for Office 365 Importing HTML code into CodeTwo Exchange Rules Exporting HTML signature code Before you start uploading the HTML code to the email signature management software, you need to copy/export it from its source. If you use our [...] (ID:868)

Location of signature templates in CodeTwo Exchange Rules Pro

[...] What is location of signature templates in CodeTwo Exchange Rules Pro. Solution: CodeTwo Exchange Rules Pro saves the templates of the signatures and disclaimers created by the user in HTML, RTF and Plain Text (TXT) format. If the user doesn't create the disclaimer in one of these format, the template for this format will [...] (ID:205)

A signature is inserted in a wrong place in a message

[...] - you can do that directly in the signature template editor. To learn how to do that, see: this manual - if you use software from the CodeTwo Exchange Rules family this manual - if you use CodeTwo Email Signatures for Office 365. If the settings in the editor are correct, but the signature is still inserted in a wrong [...] (ID:195)

How to troubleshoot issues with signatures not added to emails in Office 365

[...] signatures. To do so, open the Admin Panel's Dashboard or Tenants tab and click the Manage tenant () button next to the name of your tenant. Select Exchange Online connectors in the left menu and click Configure connectors. Then, follow the steps described in the user's manual. If necessary, you can also reconfigure the [...] (ID:618)

Support for multiple domains in the Exchange Rules software family

[...] CodeTwo Exchange Rules family (starting version 2007 4.x, 2010 3.x, 2013 2.x) and CodeTwo Exchange Rules PRO (starting version 2.x) do not find users and groups from the root domain, when MS Exchange and CodeTwo Exchange Rules family software are installed in a subdomain. Additionally similar problem could take place when you [...] (ID:447)

How to correctly insert dynamic fields into signatures

[...] and incorrectly (right). Tip You may want to consider upgrading your CodeTwo software to the latest version. We solved this problem in: CodeTwo Exchange Rules Pro 2.x CodeTwo Exchange Rules 2019 1.x CodeTwo Exchange Rules 2016 1.x CodeTwo Exchange Rules 2013 2.x CodeTwo Exchange Rules 2010 3.x CodeTwo Exchange Rules 2007 4.x [...] (ID:254)

How to register CodeTwo applications in Azure AD

[...] version 2.3.x). CodeTwo Office 365 Migration / CodeTwo Exchange Migration (starting version 3.2.x) and the Sent Items Update service in CodeTwo Exchange Rules family of software (starting version x.14) connect to Microsoft 365 (Office 365) by using the secure OAuth 2.0 authorization protocol. To enable this connection, first [...] (ID:840)

How to fix common image-related problems in signatures

[...] option. Follow the links below to find out where you can find these options when using: CodeTwo Email Signatures for Office 365 CodeTwo Exchange Rules family of products Problems related to undesired format conversion Default email format and its conversion in email clients Every mail client can use a different default [...] (ID:467)

Agent installation problems

[...] CodeTwo Transport Agent cannot be implemented when installing CodeTwo Exchange Rules Pro 2 or CodeTwo Exchange Rules Family. Solution: There may be two possible reasons and solutions to this problem: You may be affected by a bug persisting in versions of MS Exchange Server 2013 earlier than Cumulative Update 8 (CU8). If [...] (ID:441)

Messages from Apple devices and mobile devices are sent in plain text

[...] format). If you want to have HTML signatures added to Apple devices and mobile devices, you can force email format conversion: If you use CodeTwo Exchange Rules Pro, you can use the Force email format action or force an email format directly on your Exchange Server; If you use CodeTwo Exchange Rules , you can force an email [...] (ID:438)

Adding attachments in CodeTwo Exchange Rules PRO

[...] How to add attachments in CodeTwo Exchange Rules Pro? Solution: One of the unique features of CodeTwo Exchange Rules PRO is that it can automatically add file or files to the messages on the Exchange Server. You can set up this feature on the Actions tab, after you select Add, Add attachments. However, automated [...] (ID:165)

How to add signatures only to messages sent by selected users

[...] this you need to add these users to the scope of senders for a given rule. Here's what has to be done: Open the Administration Panel of CodeTwo Exchange Rules (Pro). Create a new rule or edit an existing one. The next steps depend on your version of the Exchange Rules software. If you use CodeTwo Exchange Rules 2013 [...] (ID:133)

How to add new Active Directory fields to CodeTwo Exchange Rules built-in HTML editor

[...] Add to the CodeTwo Exchange Rules  Editor custom placeholders related to additional attributes in Active Directory. Solution: By default, CodeTwo Exchange Rules is able to recognize a limited number of placeholders (corresponding to Active Directory fields) in the footer. However, the list of these placeholders can be manually [...] (ID:124)

How to configure CodeTwo Exchange Rules to add disclaimers/signatures to outbound messages only

[...] CodeTwo Exchange Rules enables adding disclaimers/signatures both to internal and external messages. Solution: To add the disclaimer only for external recipients, you need to configure the appropriate rule in the Administration module. With CodeTwo Exchange Rules it is extremely simple as the main administration window contains [...] (ID:85)

How to avoid detecting local contacts as internal recipients

[...] The CodeTwo Exchange Rules Pro 1.x and CodeTwo Exchange Rules  software recognizes contacts existing in Active Directory as internal recipients. In result, incorrect rules are applied to the messages. This Knowledge Base article is designed to use with older versions of CodeTwo software. If you have installed CodeTwo [...] (ID:297)

Problems installing CodeTwo agent on Exchange 2013 CU11

[...] You experience problems with CodeTwo agent of MS Exchange Transport Service during installation of CodeTwo Exchange Rules family software and CodeTwo Exchange Rules Pro in environments with multiple Exchange Servers, from which at least one is Exchange Server 2013 with Cumulative Update 11 (CU11) installed. Solution: So [...] (ID:521)

The Server Monitor is not working

[...] Solution: Use the links to read about the most common problems and recommended solutions. Servers are not listed due to security settings CodeTwo Exchange Rules services are not registered in ADSI Edit Servers are not listed due to security settings If your Exchange servers are not listed or they are loading indefinitely [...] (ID:807)

Dynamic Fields in CodeTwo Exchange Rules PRO - Dynamic Content

[...] How to create a dynamic content using dynamic fields in CodeTwo Exchange Rules Pro? Solution: CodeTwo Exchange Rules PRO has a long list of useful features that help to manage the mail flow on Microsoft Exchange Server 2007 or 2010. One of the many available options are the Dynamic Fields that can be used in mail templates and [...] (ID:168)

How to save a signature as a template

[...] It also allows you to easily restore the signature to its saved version in case of any unwanted modifications. All the programs from the CodeTwo Exchange Rules software family are equipped with a signature template library that contains many predefined templates and can also store your custom templates. To save a signature as [...] (ID:232)

How to fix problems with emails encrypted by Azure RMS

[...] 365 To check if your problem is related to the conflict between the Office 365 and the Azure RMS encryption services, you need to: Open your Exchange admin center. Choose Mail flow > Rules  from the left menu. Find the Exchange Online transport rule that is responsible for message encryption in your organization and click it [...] (ID:671)

Setting up the custom EWS address in Exchange Rules family software

[...] below solution is applicable only for CodeTwo Exchange Rules of versions listed in the right-hand side section "Applies to". If you are looking for similar article for CodeTwo Exchange Rules of higher versions than listed aside, please refer to the other Knowledge Base article. 1. Introduction In some cases the Sent Items [...] (ID:151)

CodeTwo Reseller Panel: frequently asked questions (FAQ)

[...] brochures, banners and software screenshots? Where can I find product videos? How to get free Not for Resale (NFR) licenses? How to get CodeTwo Exchange Rules Pro and custom signatures for internal use? When can I renew a license key or support contract, or buy more licenses? I'm not able to renew my license / support [...] (ID:810)

Using Microsoft Planner with CodeTwo software

[...] more difficult. Adding a dedicated signature for Planner messages requires taking the following two steps: Configure a transport rule in the Exchange admin center Configure a signature rule in CodeTwo Email Signatures for Office 365 Additionally, you can create a client-side signature rule for messages sent to Planner from [...] (ID:641)

How to process emails with CalendarPart in CodeTwo Exchange Rules

[...] Messages with the CalendarPart property are not processed by CodeTwo Exchange Rules . The CodeTwo Exchange Rules Transport Agent log file contains the following message: Calendar message. Skipping it. Solution: When using the default settings, the CodeTwo Exchange Rules family of products will not process messages with the [...] (ID:899)

Incorrect address or SOAP action

[...] The CodeTwo Exchange Rules Service (of CodeTwo Exchange Rules Pro or CodeTwo Exchange Rules ) does not start. An error window might appear (Fig. 1.), with the following message: There was no endpoint listening at http://localhost:5020/ER.Engine/SettingsStorage/Viewer that could accept the message. This is often caused by an [...] (ID:428)

What is the difference between upgrade, update, and migration?

[...] Update Migration Version number of the program The version number of every CodeTwo product consists of 4 numbers separated by dots, e.g. CodeTwo Exchange Rules Pro 2.11.0.0 or CodeTwo Office 365 Migration 2.4.1.2. The version number uses the following pattern: [major].[minor].[maintenance].[build] where: [major] – the first [...] (ID:164)

Creating the signatures in HTML, RTF and Plaintext formats

[...] Why shall we create the signatures in all available formats? Solution: While  attempting to leave the Template Editor in CodeTwo Exchange Rules PRO without creating the signature in every format, the warning window appears: in Exchange Rules 2007/2010/2013 and Exchange Rules Pro 1 (Fig. 1.) Fig. 1. Warning message after [...] (ID:157)

Diagnosing CodeTwo Exchange Rules family software (newer versions)

[...] CodeTwo assistance is required with your CodeTwo Exchange Rules family software problems or advanced configuration. Solution: Follow the steps below to collect all diagnostics: This Knowledge Base article is designed to use with latest versions of CodeTwo software. If you are using version older than the ones listed in the [...] (ID:479)

Loop protection for autoresponders in CodeTwo Exchange Rules PRO

[...] How to avoid a situation in which two addresses start exchanging multiple autoresponders in an infinite loop? Solution: If you are using CodeTwo Exchange Rules PRO 2.x, please consult the following page of User Guide. The Auto respond feature in CodeTwo Exchange Rules PRO is used to send autoreplies to messages processed by [...] (ID:166)

How signatures are added to emails sent as / sent on behalf of other users

[...] SIU service is completely configured. Learn how to configure SIU in CodeTwo Email Signatures for Office 365 Learn how to configure SIU in CodeTwo Exchange Rules Learn how to configure SIU in CodeTwo Exchange Rules Pro How to send emails as another user, with the signature of the person who sends them Example: User Alex wants [...] (ID:710)

Hyperlinks: how to change their color and style, and add Active Directory attributes

[...] section if you use an old version of CodeTwo software. Change link color and style If you use CodeTwo Email Signatures for Office 365 or CodeTwo Exchange Rules (Pro), you can change the link's color and styling in the built-in signature template editor by selecting your link with a mouse and using the formatting options in the [...] (ID:250)

How to use the extra custom fields in Active Directory in the CodeTwo Exchange Rules 2003 editor

[...] How to use the extra custom fields in Active Directory in the CodeTwo Exchange Rules editor. Solution: The built-in editor in CodeTwo Exchange Rules 2003 includes a functionality enabling quick and easy insertion of AD placeholders that are filled with data dynamically when the message travels through Exchange Server. Apart [...] (ID:57)

How to avoid duplicates in the Sent Items folder

[...] After installing one of the programs from the CodeTwo Exchange Rules family, you see two or more copies of each message in the Sent Items folder.  Solution: There are two main reasons for such behavior. Use the links to learn more. The option to create a copy of the original message when updating Sent Items is turned on [...] (ID:548)

Good practices for preparing an email signature

[...] this support disabled. Follow the links below to learn how to convert signature templates in: CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules family of products. Use tables with separate cells for different elements, e.g. images, text, or placeholders. Placing such elements in separate cells of a table [...] (ID:488)

Troubleshooting problems with emails and email signatures on mobile devices

[...] the conversation. This is the default behavior in all recent versions of the iOS operating system. Luckily, if you use software from the CodeTwo Exchange Rules family, you can bring these pictures back via a dedicated action: Restore images removed by iPhone and iPad. The action is available in CodeTwo Exchange Rules and [...] (ID:683)

How to copy email signatures from server-side to client-side rules

[...] placeholder that makes use of placeholders available only for server-side signatures into a client-side signature template. See also: CodeTwo Exchange Rules Converter – an easy-to-use tool that allows you to transfer rules and signature templates from CodeTwo Exchange Rules to CodeTwo Email Signatures for Office 365. How [...] (ID:842)

How to troubleshoot a problem with access rights to rules (error 1301)

[...] To solve this issue, you need to make sure that all required updates (including Service Packs) are installed on all servers hosting the Exchange Rules services. (ID:382)

Error: An item with the same key has already been added

[...] You get an error message "An item with the same key has already been added" when trying to use remote connection feature in CodeTwo Exchange Rules PRO (1.x). Fig. 1. An error message displayed when you attempt to connect remotely. Solution: The error message is displayed because some or all your rules are corrupted. [...] (ID:366)

CodeTwo and Exchange 2013 SP1

[...] (CU) older than Cumulative Update 8: To check your Exchange version, please consult the following article. With previously installed CodeTwo Exchange Rules family software, the MS Exchange Transport Service stopped working and does not start despite server reboot or manual start attempt after installation. the installer [...] (ID:369)

How to add dynamically changing image links to emails

[...] Click the links below for guidelines. Current versions of CodeTwo software Older versions and products - see this section if you use CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules 2007 3.x, 2010 2.x, 2013 1.x, or CodeTwo Email Signatures for Email Clients Current versions of CodeTwo software If you want to include [...] (ID:201)

Internal and external recipients to the same message in CodeTwo Exchange Rules 2007

[...] In CodeTwo Exchange Rules 2007 you can define exceptions to the list of recipients that will receive messages with no disclaimers / signatures. Solution: Frequently, the administrator configures the program to prevent footers coming to internal users. But what will happen if we are sending a message that has both internal and [...] (ID:67)

How to remove spacing between e-mail body and signature

[...] in the HTML code of the signature. Solution: Here are the most common reasons to such a behavior: Please keep in mind, that editor used in CodeTwo Exchange Rules Pro 2.x, CodeTwo Exchange Rules 2007 4.x, 2010 3.x and 2013 2.x accepts only lowercase tags (e.g. span), while editor used in CodeTwo Email Signatures and earlier [...] (ID:455)

Signature rules are not displayed in the web-based signature management app

[...] When you sign in to app.codetwo.com, the signature rules created previously in the desktop app are not displayed in the SIGNATURE RULES list. No error messages are displayed. Fig. 1. Signature rules are not displayed in the web-based signature management app. Solution: This problem may be caused by some browser add-ons or [...] (ID:914)

How to turn off email signatures in Microsoft Teams, Planner and Yammer notifications

[...] to add signatures to messages and notifications sent by these Microsoft 365 platforms and apps, you should exclude such emails from the CodeTwo Exchange transport rule. Excluding Teams notifications and group messages from a mail flow rule Excluding Teams/Yammer voicemail notifications from a mail flow rule Excluding Planner [...] (ID:861)

How to set the RemoteDomain parameters to force email format in Exchange

[...] format are received as Plain Text or RTF messages. You experience this format conversion also in the case of HTML signatures composed in CodeTwo Exchange Rules , CodeTwo Exchange Rules Pro or CodeTwo Email Signatures for Office 365. Solution: There may be multiple reasons why emails are delivered in a different format than the [...] (ID:84)

How to make a personal signature template including employee photos

[...] to learn how to add user photos to email signatures. Problem: How to make a personal signature that includes employee photos? Solution: CodeTwo Exchange Rules can be used to add images to signatures centrally (in Exchange ). The image added to a signature or disclaimer does not need to be static – it can be inserted based on [...] (ID:119)

Spoofed emails receive signatures in the CodeTwo Exchange Rules family of products

[...] external sender in an attempt to impersonate a user inside your organization. As a result of this spoofing attempt, they are processed by CodeTwo Exchange Rules and receive signatures and/or disclaimers identically to authentic emails. Solution: The problem occurs because software belonging to the CodeTwo Exchange Rules family [...] (ID:891)

3 steps to correct message encoding in emails

[...] Regional characters (such as ü, ä, ø, etc.) in signatures and disclaimers added by CodeTwo Exchange Rules are not displayed correctly. Instead of the actual characters, users see strings of ? signs. Solution: This issue is most likely caused by incorrect encoding settings. For example, the proper display of European regional [...] (ID:241)

You are not able to resend a message updated by SIU

[...] You cannot use a resend option for a message processed by the Sent Items Update service (SIU) of CodeTwo Exchange Rules PRO or CodeTwo Exchange Rules  family software. The attempt to resend the e-mail ends with the following error message in your Outlook: You do not have permissions to send the message on behalf of the [...] (ID:423)

How to reduce line spacing in a signature template

[...] There is a large gap between the lines in your signature template created in CodeTwo Exchange Rules software. Solution: This happens when you press Enter to go to the next line (Fig. 1). Fig. 1. Two lines of text entered as separate paragraphs. Signature editor used in CodeTwo Exchange Rules software interprets the Enter [...] (ID:247)

How to use a font type or size that is not included on the font list of the signature editor

[...] CodeTwo software versions, you can access the source code view by clicking the Source button on the toolbar (Fig. 1.). In the Editor of CodeTwo Exchange Rules 2.x or CodeTwo Exchange Rules 2007 1.x, click the HTML button at the bottom of the window. In the Editor of CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules 2007 2.x, [...] (ID:62)

Invalid agent assembly path

[...] in your Application Event Viewer log file: Failed to create type 'Agent.CAgentFactoryRouting' from assembly 'E:\Program Files\CodeTwo\CodeTwo Exchange Rules Pro\CodeTwo.ER.Agent.dll' due to error 'Invalid agent assembly path.'.Microsoft.Exchange .Data.ExchangeConfigurationException : Failed to create type [...] (ID:373)

How to add signatures to calendar messages

[...] to revert the changes, if necessary. To turn on signatures for calendar messages, you need to reconfigure the program's transport rule: Open the Exchange admin center, and go to Mail flow >Rules . The CodeTwo Exchange transport rule should be visible on the list of rules (Fig. 1., item 2). Fig. 1. The list of Exchange [...] (ID:631)

Sent Items Update thread abort exception

[...] Error: Error on CEmailQueueProcesingThread.Proceed function., Thread was being aborted. Solution: This behavior is a result of a bug in CodeTwo Exchange Rules software. The bug is a minor issue which results solely on logging the above quoted message to the Sent Items Update log files. Both software and Exchange Server work [...] (ID:444)

How to create a social media button

[...] you are using a version of CodeTwo Exchange Rules that is not listed in the Applies to section in the right pane, see this article instead. Problem: How to insert a social media button into your signature. Solution: CodeTwo Exchange Rules family programs do not have yet a built in feature of inserting clickable buttons for [...] (ID:294)

How to add a direct link to Microsoft Teams calls to an email signature

[...] to add a link for someone to call you via Microsoft Teams to an email signature in CodeTwo Email Signatures for Office 365 and in the CodeTwo Exchange Rules family of products. To do so, follow the instructions below: Adding a Microsoft Teams link in CodeTwo Email Signatures for Office 365 Adding a Microsoft Teams link in the [...] (ID:905)

Track link clicks in email signatures

[...] relate only to older versions of our software. If you use a current version, see the user's manual of your product for more information: CodeTwo Exchange Rules | CodeTwo Exchange Rules Pro | CodeTwo Email Signatures for Office 365 Problem: You want to track users' clicks on links in your signatures and disclaimers, to measure [...] (ID:499)

Configuration of CodeTwo Exchange Rules 2007 to achieve footers for internal and external recipients

[...] different footer than inbound messages (e.g. a legal note for external addresses and a signature for internal ones), you need to configure CodeTwo Exchange Rules 2007 in the following way: Solution: The instructions below apply to CodeTwo Exchange Rules 2007 version 1.0.5 or higher. 1. Create two rules : the first will work for [...] (ID:55)

How to keep signature templates in sync across multiple Administration Panels

[...] You work with one of CodeTwo Exchange Rules products and use multiple instances of the Administration Panel. You noticed that custom signature templates stored in the signature template library of one of the Administration Panels are not available for use from other Panels. Solution: Apart from using built-in templates, the [...] (ID:692)

Saving signature template as a file in CodeTwo Email Signatures for Office 365

[...] organization, refer to this article for information on where to find the Save as file / Load from file buttons in the editor. See also: CodeTwo Exchange Rules Converter – an easy-to-use tool that allows you to transfer rules and signature templates from CodeTwo Exchange Rules to CodeTwo Email Signatures for Office 365 (ID:849)

How to avoid proxy-related issues when using the Sent Items Update service

[...] error: The request failed. The remote server returned an error: (407) Proxy Authentication Required. Fig. 1. The error visible in CodeTwo Exchange Rules Pro 2. Solution Firstly, please check if the account used for Sent Items Update service is allowed to go through your proxy, because the problem may be related to the [...] (ID:470)

How to add signatures to Office 365 shared or resource mailboxes

[...] group whose members get email signatures from CodeTwo. If not, you need to add it. You can do it in the Microsoft 365 admin center (Fig. 21.) or Exchange admin center. Fig. 21. Adding a shared mailbox as a group member in Office 365. Also, you need to open Exchange admin center and make sure that your shared mailbox is not [...] (ID:676)

How to insert individual vCard links into email signatures

[...] your signature should look like this: Download vCard Learn how to insert URLs to signatures in: CodeTwo Email Signatures for Office 365 CodeTwo Exchange Rules family of products CodeTwo Email Signatures for Email Clients and older versions of CodeTwo programs To include a whole vCard URL in a signature template, you need [...] (ID:207)

Error related to deserializing object graph

[...] reached. This may happen in some scenarios, especially when you are trying to: Import rules configuration file of a very large size in CodeTwo Exchange Rules and CodeTwo Exchange Rules Pro Error: The formatter threw an exception while trying to deserialize the message: There was an error while trying to deserialize [...] (ID:498)

How to automatically remove signature elements (placeholders) that cannot be replaced with AD data

[...] name instead of a job name, and so on. Learn more about conditional placeholders used in: CodeTwo Email Signatures for Office 365 CodeTwo Exchange Rules (Pro) How to use RT tags to automatically remove empty AD attribute placeholders and accompanying phrases Open your CodeTwo software and edit the signature template with [...] (ID:787)

How to create a rule that applies to individual users and not to distribution groups they belong to

[...] You use Exchange distribution groups and want to set up a rule (in the CodeTwo Exchange Rules family of products) that will apply only to individual recipients, not to the distribution groups that include these recipients. Let's consider the following example: An auto-reply is set for John Smith, who is a member of the [...] (ID:677)

Signatures are not visible in emails in the Sent Items folder on mobile devices

[...] is not enough as it may be running in cached mode or its folders may not be updated fast enough. CodeTwo Sent Items Update service uses native Exchange Web Services (EWS) API calls to update messages directly in the Exchange Server mailboxes. That is why we need to check folders in OWA i.e. directly on the server. [...] (ID:505)

Signature design is inappropriate when it is imported from earlier version of CodeTwo software.

[...] problems you need to force processing every problematic signature or disclaimer. To do so, please follow steps described below: Open CodeTwo Exchange Rules PRO 2 application. Select rule which was inappropriately formatted. Navigate to the Actions tab, then choose every entry named Insert disclaimer or Insert signature. [...] (ID:433)

How to automatically move mail to a specified folder

[...] in your Outlook looks as in Fig. 1. Fig. 1. The Public Folders' structure. Go to the default Sent Items folder, and on the Home tab click the Rules  button and select Manage Rules & Alerts. The Rules and Alerts window opens. Click the New Rule button. Locate the Start from a blank rule section, select the Apply rule on [...] (ID:79)

How to disable adding signatures created in OWA for Exchange users

[...] see this article. Problem: How to disable adding signatures created in OWA for Exchange users. Solution: After installing a program from CodeTwo Exchange Rules family you may need to disable stamping messages with personal signatures, created in OWA. If you are not able to control all users to manually remove their OWA's [...] (ID:65)

Error: Method not found

[...] You find the following error in the Event Viewer logs (in the Application branch) or in the CodeTwo Exchange Rules Pro and CodeTwo Exchange Rules family agent log files: Method not found: 'Void Microsoft.Exchange .Data.Transport.Email.EmailMessage.Normalize()'. and your emails are lacking signatures and disclaimers. Solution: [...] (ID:573)

Prepare AD sync tools for migration to Office 365 via CodeTwo software

[...] If you are working with AD synchronization tools (e.g. Azure Active Directory Connect) in an Exchange hybrid environment, there is a high probability that you applied a default configuration for the synchronization process. If so, among various synced AD attributes there is also msExchMailboxGuid. In such a case, assigning an [...] (ID:509)

How to make sure CodeTwo Out of Office Manager supports TLS 1.2

[...] are looking for a way to manage out of office messages for all users in your Exchange organization, try out the Auto respond feature in CodeTwo Exchange Rules Pro. Problem: Starting 31 October 2018, Microsoft makes TLS 1.2 the default security protocol in Office 365. TLS 1.0 and 1.1 still work, but Microsoft does not provide [...] (ID:764)

How to add a placeholder-based image

[...] sender is. This allows you to use embedded images as well. Learn more in the editor's manual for: CodeTwo Email Signatures for Office 365 CodeTwo Exchange Rules family of products If you are going to include photos of your users, consider using the {Photo} placeholder instead. Learn more in the editor's manual for: CodeTwo [...] (ID:581)

Limit the visibility of AD object for desired users

[...] Admin will neither be able to browse the Users OU nor to select any users which are its members.   See also: Setting up tenants in CodeTwo Exchange Rules PRO 2.x (ID:495)

CodeTwo Exchange Rules software failed to save licensing data

[...] Due to insufficient user rights, CodeTwo Exchange Rules software cannot activate your license. During the activation, the application tries to save some important data to your disk, but returns an error, as it does not have permissions to do that. This issue persists if the User Account Control (UAC) is enabled. Fig. 1. Failed [...] (ID:435)

Changing the default update time of an email message in the Sent Items Update module

[...] How to change the default update time of an email message in the Sent Items Update module. Solution: The Sent Items Update service in CodeTwo Exchange Rules PRO is responsible for displaying signatures in messages located in the Sent Items folder. Such signatures are not displayed instantaneously – processing a message [...] (ID:222)

Email with no attachments is displayed with the paperclip icon

[...] Sometimes recipients of messages stamped with signatures created in CodeTwo Exchange Rules  see an attachment icon (a paperclip symbol) even though the message contains no attachments. The paperclip icon appears on the list of messages, right next to the message's subject line (Fig. 1.).  Fig. 1. An example message that has [...] (ID:178)

Installation of CodeTwo Exchange Rules and GDI dll error

[...] An installation process of CodeTwo Exchange Rules may be stopped due to the following error:   Fig. 1. Error caused by a missing dll. Solution: This is due to GDUplus.dll file missing on the computer. If you are experiencing this issue, you will need to download an appropriate package from Microsoft. In order to download the [...] (ID:72)

How to create a template with text on the left and image on the right?

[...] You want to create a template with text on the left and image on the right. Solution: CodeTwo Exchange Rules enables you to create rules including templates. The template can contain dynamic fields from Active Directory, graphics, and tables. The formatting can be done in the built-in editor. It is also possible to create a [...] (ID:204)

How CodeTwo client-side signature adding options affect Outlook’s default signature settings

[...] And even if you set your Outlook signatures as default ones, the changes you made are reverted after some time. Solution: Client-side signature rules created in CodeTwo Email Signatures for Office 365 control which signature is added by default in Outlook (Fig. 1.). This applies to the default signature for new messages and/or [...] (ID:916)

How to send a test email between any users in Exchange/Office 365

[...] if you want to send a message from another person's mailbox, you need to do it directly from this mailbox. However, if you're an admin of an Exchange on-premises / Office 365 organization and you have sufficient permissions, you can use Windows PowerShell to send emails between various users in your environment without knowing [...] (ID:788)

How to add multiple groups to CodeTwo transport rule in Office 365

[...] scope step (Fig. 1.) of the connectors configuration wizard (learn more). The chosen scope of senders is automatically added to the CodeTwo Exchange Online transport rule, which redirects your mail flow through the mentioned CodeTwo service. Fig. 1. The configuration of the scope of senders whose emails will go through the [...] (ID:784)

NDR messages from CodeTwo Email Signatures for Office 365

[...] one of your recipients, the CodeTwo service automatically generates a Non-Delivery Report (NDR) to let you know about that. This happens if the Exchange Online Protection (EOP) server rejected further processing of a message that received a signature. Although, at first glance it may appear that the delivery error was caused by [...] (ID:598)

How to add a warning message to emails received from outside of your organization

[...] your organization to warn your users that they may potentially contain unsafe attachments or links. Solution: It is possible to configure CodeTwo Exchange Rules Pro to add an additional warning to emails coming from outside your organization. This is done in two steps: Configure a rule for adding the warning Configure a rule [...] (ID:863)

CodeTwo Out of Office Manager: useful links (user's manual and installation file)

[...] website. If you want to centrally manage automatic replies on your Exchange Server, you might want to check out the auto respond feature in CodeTwo Exchange Rules Pro. However, if you are still using the software, here are some useful links: User's manual Installation file Warning Note that due to Microsoft's changes related [...] (ID:823)

How to perform updates and upgrades of CodeTwo products

[...] Important The above procedure applies to updates and upgrades within the same product. If you are updating to another product (e.g. from CodeTwo Exchange Rules to CodeTwo Exchange Rules Pro), you might need to uninstall the current software first. See product manuals for more information. (ID:210)

Error: Failed to create empty document

[...] When starting the Editor in Exchange Rules 2003 / 2007 / 2010, the following error message appears: Failed to create empty document. Solution: The problem is related to a conflict between the default printer and the MFC Windows library. To solve this problem, change the default printer (permanently or only when you are working [...] (ID:179)

Troubleshooting Error 1069: The service did not start due to a logon failure

[...] applications that are installed and launched as Windows services (an example of such an application is the Sent Items Update service in CodeTwo Exchange Rules ). The issue usually occurs if you: provided a wrong account password when configuring your service, or changed the password of the account used by the service, and have [...] (ID:175)

How to create a footer with text written from right-to-left as in Hebrew or Arabic

[...] text properly.  Start editing your signature using the built-in Editor. On the HTML tab, click the source code view button. Fig. 1. CodeTwo Exchange Rules signature editor. Locate all containers (like paragraphs - tags) and modify them by adding dir=rtl attribute. An exemplary paragraph tag should look like in the [...] (ID:109)

Split messages not visible in OWA 2010 Sent Items folder

[...] although the Split option is selected in the Sent Items Update – i.e. only one sent message is visible, which is updated by one of the active rules . The remaining messages (sent to other recipients) that are updated by different rules are not visible. Solution: Fig. 1. Sent Items Update settings. Fig. 2. Split messages in [...] (ID:190)

How to find the EWS URL and how to test it

[...] | Select name, *url* | fl If you need the EWS URL, for example to customize the configuration of the Sent Items Update Service in CodeTwo Exchange Rules family software, you will be interested in the address listed as InternalUrl. For other purposes, you may need to use the ExternalUrl value. In some environments, the external [...] (ID:429)

How to troubleshoot the SenderNotAuthenticatedForGroup error

[...] check failed because the sender was not authenticated when sending to this group Solution: The problem occurs when a message is sent to an Exchange distribution group address for which sender's authentication is required and this condition is not met. This may happen when using CodeTwo Email Signatures for Office 365 or other [...] (ID:560)

CodeTwo services do not start

[...] restart would not start. Applies to: Any service-based CodeTwo software. For problems with MS Exchange Transport service in connection to CodeTwo Exchange Rules family products please consult this article. Solution: There may be multiple reasons to which a service would not start. In general those kinds of problems are [...] (ID:385)

Troubleshooting impersonation rights error

[...] does not have permission to impersonate the requested user. A similar error may also occur when using the Sent Items Update feature in CodeTwo Exchange Rules Pro. Solution: This issue can be related to: EWS throttling in Exchange insufficient impersonation permissions inactive mailboxes on the target server. One quick way to [...] (ID:799)

How to stop adding signatures to read receipt messages

[...] for CodeTwo Email Signatures for Office 365 to add signatures to them. If you want the program to stop doing so, you need to edit the CodeTwo Exchange transport rule that is responsible for redirecting emails to the CodeTwo Email Azure Service, where they get server-side signatures. Important The steps below involve replacing [...] (ID:883)

Understanding basic mail related terms: message header, reply separator, source code, message file

[...] occurrences of a signature is enabled. Learn how to enable this option in the editor available in: CodeTwo Email Signatures for Office 365 CodeTwo Exchange Rules family of products What is the source code of an email message? The source code of an email is the content of this email encoded using the HTML syntax. The source [...] (ID:672)

How to use multi-line notes in signatures and disclaimers

[...] from Active Directory in your signatures and disclaimers. Such fields may be used to present your opening hours and many more. Solution On the Exchange Server simply open Active Directory Users and Computers tool, then navigate to the user you want to add notes. In our example it will be User1. Please right click on user, [...] (ID:439)

How to solve font-related problems in email signatures

[...] HTML source of your signature. See this article if you are using CodeTwo Email Signatures for Office 365 or this article if you are using CodeTwo Exchange Rules to learn how to access the HTML source view in the signature template editor. In the HTML source code, find an element (e.g. a paragraph) that you would like to [...] (ID:708)

Images in email signatures – linked or embedded?

[...] HTML format makes it possible to add images to emails and email signatures. Graphics can be included as: linked (hosted) images - online graphical resources are referenced in the email's HTML source by using a URL: embedded images - local graphics are added to emails as hidden attachments (referenced in the email's [...] (ID:662)

Display language of the AD field "Country"

[...] e.g. United States, countryCode – the country code for the user's language of choice, e.g. 840. When filling the {Country} placeholder, CodeTwo Exchange Rules uses the co attribute. To modify that attribute, follow these steps: Open Active Directory Users and Computers and enable Advanced Features on the View tab (Fig [...] (ID:474)

How to save stripped off attachments from emails to the network location

[...] the window. Do the same procedure as described in step 2. but for the  SYSTEM account, the User account which is used for configuring CodeTwo Exchange Rules Pro (in my case it was the Administrator) and the Computer account for the server which has our software installed.  To add the computer account for the server, [...] (ID:461)

How to add new Active Directory fields to the Editor of CodeTwo Email Signatures for Email Clients

[...] article is meant for users of CodeTwo Email Signatures for Email Clients. This software has been discontinued. If your organization uses Office 365, check out CodeTwo Email Signatures for Office 365. Problem How to enable CodeTwo Email Signatures for Email Clients to recognize additional (custom) dynamic fields from Active [...] (ID:457)

Manual activation of CodeTwo software

[...] activation options. If your licensing window looks differently than in Fig. 7., see this section. Fig. 7. Licensing dialog box for CodeTwo Exchange Rules with the More menu expanded. How to obtain the activation code via email To receive the activation code via email, in the Licensing dialog box click the More button and [...] (ID:437)

How to change the letter case of AD values inserted into signatures with CodeTwo Exchange Rules

[...] Active Directory text values inserted into placeholders are not correctly formatted. Solution: Email signatures added by CodeTwo software can contain placeholders. These placeholders are automatically filled with Active Directory data when a signature is added. It might happen that user attributes in the AD are not properly [...] (ID:233)

How to use regular expressions

[...] Solution: Regular expressions are formulas that can be used to match or find character strings by employing wildcards and metasigns. In CodeTwo Exchange Rules family the regular expressions may be used for removing a sensitive content or check if the subject contains some regular text. As opposed to searching text phrases, [...] (ID:177)

How to avoid problems while designing the footers in old versions of CodeTwo Editor

[...] Older or newer releases may not be affected by the issues described below. Solution: When designing a signature in older versions of CodeTwo Exchange Rules built-in editor, you should consider points listed below. Please note, that many differences in footers are related to improper behavior of mail clients applications [...] (ID:121)

Setting global encoding for outgoing messages at the server level

[...] You need to enforce the same encoding in every Outlook client. Solution: The correct choice of encoding for outgoing messages is necessary for the faultless display of language-specific characters found in languages such as Swedish, Greek, Spanish, Danish, etc. There’s an option to change encoding directly in Outlook. [...] (ID:77)

How to resolve a signature template saving error

[...] Fig. 1. Closing the Signature template editor without saving. Close the Manage Signatures App without submitting changes to signature rules by using the Close button. Once again, select No when prompted to save changes (Fig. 2.). Fig. 2. Closing the Manage Signatures App without submitting changes. Reopen the Manage [...] (ID:900)

How to fix spaces disappearing from email signatures

[...] Solution: This is a rare issue which is not related directly to the CodeTwo software. Our signatures are coded in HTML which has some specific rules on how to interpret whitespaces (i.e. ordinary spaces inserted by pressing the space bar) based on their surrounding elements. Most often, spaces disappear when they are placed [...] (ID:873)

How to fix problems with installation of CodeTwo Email Signatures for Office 365 desktop components

[...] to the Manage Signatures App, a Windows-based component of CodeTwo Email Signatures for Office 365. Keep in mind that you can also manage signature rules and create signature templates via a web interface at app.codetwo.com. This problem is related to security options on your Windows machine, not to CodeTwo software. You can [...] (ID:688)

How to add different signatures to users belonging to different domains

[...] 2. Configuring the Azure AD filter. Proceed with the rule configuration and design your signature as usual. Learn more about creating signature rules in CodeTwo Email Signatures for Office 365 Repeat steps 1-4 to create a similar rule that adds signatures to two.com users. In step 3, remember to change one.com to two.com. [...] (ID:674)

How to check who is the sender of the message located in the Common Sent Items

[...] folder enables quick access to all mail that has left the company regardless of the computer it was sent from as all mail sending Outlooks contain rules that copy or move all sent items to a public folder. Seemingly, it is easy to find out who the sender of a message is by sorting the mail folder by the From field. However, [...] (ID:54)

Adjusting the maximum number of open objects that a MAPI client can use at the same time

[...] You experience problems related to Exchange Server limitations. Click the links below to learn more and get solutions. You are having problems when synchronizing big sets of changes (>250) You are not able to synchronize more than 32 folders Solution: Problems when synchronizing big sets of changes (>250) (MAPI session [...] (ID:137)

How to export a list of mailboxes to a CSV file

[...] You need to export a list of mailboxes from an on-premises Exchange server or Exchange Online (Office 365) to a CSV file, for example, to use it with CodeTwo migration software. Solution: There are two ways to prepare a CSV file listing all the mailboxes residing on an Exchange on-premises or Exchange Online server: by using [...] (ID:525)

How to delete the contents of a user mailbox

[...] You would like to delete the contents of a user's mailbox in Exchange Server or Exchange Online (Office 365). Solution: In Exchange Server 2019, 2016, 2013, 2010 or Exchange Online (Office 365), you can use PowerShell to remove mailbox contents. But before you can use specific cmdlets, you need to assign the necessary [...] (ID:349)

How to list Exchange servers and their roles

[...] You need to list all your Exchange servers along with their installed roles or check the build version number of your Exchange Server. Solution: See this section for newer Exchange Servers, i.e. 2013 or newer, or mixed environments (2007/2010/2013 + 2013/2016/2019). See this section for older Exchange Servers, i.e. 2007 and [...] (ID:449)

Addressing exceeded quota problem in Exchange Server

[...] You have been reported the following error in Exchange Sync logs: Error: Failed to copy an item "" to folder "". Failed to save changes. MAPI_E_CALL_FAILED(0x80004005). Solution: If you see this error logged by CodeTwo Exchange Sync, probably one or more of the Exchange  mailboxes’ or Public Folders’ quotas have been [...] (ID:497)

How to exclude a public folder from migration

[...] You would like to exclude a specific public folder from migration when using CodeTwo Exchange Migration or CodeTwo Office 365 Migration. Solution: Unfortunately, there is no such option in CodeTwo migration software that would allow you to select which public folders should or should not be migrated. However, by modifying [...] (ID:544)

Public folders are not visible in CodeTwo Exchange Sync

[...] When browsing source folders in CodeTwo Exchange Sync Admin, you are unable to select public folders – they are not listed at all in the program (Fig. 1.). Fig. 1. Public folders are missing when browsing for folders to be synchronized. Solution: This problem is known to occur in multi-server Exchange 2016 environments. [...] (ID:801)

Troubleshooting mailbox migration problems caused by MAPI limits

[...] Failed to open inbox folder. MAPI_E_CALL_FAILED (0x80004005). Storage is not opened. Please open the MAPI storage and try again. module: C2ExchangeMigration .MAPI.Service.exe. MAPI function GetPropList failed. Access denied (MAPI_E_NO_ACCESS) (0x80070005). Failed to open folder. MAPI_E_TOO_BIG (0x80040305) Failed to open [...] (ID:516)

How to generate a CSV file with PowerShell for CodeTwo migration tools

[...] to run a PowerShell Script CSV file structure The CSV file must contain the following data: CodeTwo data field Office 365 property On-premises Exchange property Source mailbox email address UserPrincipalName UserPrincipalName Source mailbox ID ExternalDirectoryObjectId ExchangeGuid Target mailbox email address [...] (ID:906)

How to check if emails are correctly routed through the CodeTwo service in Microsoft 365

[...] or from another user account, as discussed in this article. Make sure that: this account belongs to the senders scope defined when configuring Exchange Online connectors (as discussed here), it is included in at least one active (turned-on) server-side signature rule, the conditions defined on the Senders, Recipients and [...] (ID:901)

How to find the Message-ID of an email and use it to track messages in Exchange and Office 365

[...] You would like to find the Message-ID of an email and use this ID to track emails in Exchange Server and Office 365 (Exchange Online). Solution: About Message-ID How to find the Message-ID of an email How to track emails in Exchange Server via Message-ID How to track emails in Office 365 (Exchange Online) via Message-ID [...] (ID:496)

How to grant full access control to public folders

[...] source server needs to be manually granted the Full control permission to the root public folders tree. The solution depends on your environment: Exchange Server 2013, 2016, 2019 and Exchange Online Exchange Server 2010 Info If you don’t have any public folders on your target server, you need to create an empty public [...] (ID:658)

How to fix problems with the migration of public folders (quota exceeded)

[...] possible to rush the auto-split feature otherwise or to manually redirect migration to additional public folder mailbox. The above is a standard Exchange Online behavior and, as of June 2017, it is not possible to override it. Learn more about the AutoSplit process Fig. 4. Data usage of a manually created mailbox after [...] (ID:483)

Disable Outlook on the web (OWA) signatures

[...] article applies to Exchange Server 2013, 2016, 2019, and Exchange Online (Office 365). For older versions of Exchange Server, i.e. 2007 and 2010, see this article. Problem: You would like to prevent users from creating individual Outlook on the web (OWA) signatures and adding them to email messages. Solution: To prevent your [...] (ID:535)

Free/Busy status migration

[...] Does CodeTwo Exchange  Migration or CodeTwo Office 365 Migration software migrate Free/Busy status? Solution: The Free/busy info is a feature of MS Exchange Server provided by Availability Service. This is not something that is migrated, it is kind of data that is derived from another data. Starting MS Exchange Server [...] (ID:354)

Diagnosing CodeTwo migration software

[...] CodeTwo assistance is required when you experience problems with CodeTwo Exchange Migration / CodeTwo Office 365 Migration or require advanced configuration of the software. You need to provide a description of your environment and/or send certain diagnostic files to CodeTwo. Solution: Please follow the steps below to provide [...] (ID:307)

How to retain folder permissions after restoring/migrating public folders with CodeTwo software

[...] You want to restore/migrate public folders to another Exchange environment by using CodeTwo Backup or CodeTwo migration software. At the same time, you want to keep the same folder permissions as configured on your source environment in order to restrict access to some of the folders to a specific group of users. Solution: By [...] (ID:780)

Create an RBAC-compliant account for CodeTwo Software

[...] Solution: The CodeTwo software listed on the right (in the Applies to section) requires credentials to a user account on the target on-premises Exchange Server that meets the following criteria: AD user account is active with UPN address assigned, the account is mailbox-enabled in Exchange , the account is assigned the [...] (ID:517)

MAPI_E_FAILONEPROVIDER and mailbox permissions

[...] When attempting to configure the CodeTwo Exchange Sync synchronization account service, you see the following error message: Unable to connect to Exchange Server. Failed to open mailbox 'Mailbox - @'. MAPI_E_FAILONEPROVIDER (0x8004011d) Fig. 1. MAPI error message while connecting to the server. Solution: The problem seems to [...] (ID:485)

How to delete OWA (Outlook on the web) signatures in Microsoft Exchange

[...] You want to remove OWA (Outlook on the web) signatures of multiple or individual users. Info The solution below only applies to Microsoft Exchange Server 2010, 2013, 2016, 2019 and Microsoft Exchange Online (Microsoft 365). Solution: Important Before running the commands listed below, ensure that you are logged in as a user [...] (ID:377)

Synchronizing meetings with CodeTwo Exchange Sync

[...] You want to use CodeTwo Exchange Sync to synchronize meetings (appointments that have attendees i.e. you sent meeting requests to other people when creating such event in a calendar). Solution: Prior to version 2.6 CodeTwo Exchange Sync would automatically add "Meeting Status equals Not Meeting" filter when configuring a new [...] (ID:173)

How to fix problems with migration of public folders caused by insufficient permissions

[...] work at all, depending on permissions that are currently assigned. Please follow the steps below to grant the necessary rights, depending on your Exchange Server version. Exchange Server 2003 Exchange Server 2007 and newer You should use the same account which you used while configuring the source connection in your CodeTwo [...] (ID:510)

Items that should be synchronized by CodeTwo Exchange Sync do not appear

[...] You have set CodeTwo Exchange Sync to synchronize your data. Although, in email clients like Outlook, you do not see the synchronized items. Solution: CodeTwo Exchange Sync does not use any email client at all - it operates directly on the Exchange Server, using MAPI libraries that are responsible for accessing and modifying [...] (ID:563)

CodeTwo software and transaction logs

[...] Does any CodeTwo software write anything to the Exchange transaction logs? Solution: Transaction logs in the Microsoft Exchange Server environment are files that store records of changes made to the Exchange Server database. Before a mailbox database contents change, the information is written to a transaction log file and [...] (ID:489)

How to reinstall CodeTwo Exchange Sync

[...] How to reinstall CodeTwo Exchange Sync? Solution: Please follow the below steps to uninstall or reinstall the CodeTwo Exchange Sync: Stop the synchronization service either from within the program's administration panel or from Windows Services menu (services.msc). Remove all MAPI profiles created by CodeTwo Exchange [...] (ID:230)

Where to find the CodeTwo domain assigned during provisioning

[...] Signatures for Office 365. Solution: The CodeTwo domain assigned during the provisioning can be found in: the Microsoft 365 admin center, or the Exchange admin center. Finding the CodeTwo domain in Microsoft 365 admin center Log in to the Microsoft 365 admin center. Go to Settings > Domains (Fig. 1., item 1). Find the domain [...] (ID:854)

How to make sure older versions of CodeTwo migration software support TLS 1.2

[...] article relates only to older versions (2.x) of CodeTwo migration software. If you're using version 3.x of CodeTwo Exchange Migration / Office 365 Migration, see this article. Problem: Starting 31 October 2018, Microsoft makes TLS 1.2 the default security protocol in Office 365. TLS 1.0 and 1.1 still work, but Microsoft does [...] (ID:766)

How to make sure CodeTwo migration software supports TLS 1.2

[...] can compare the number of the version you're using (displayed on the program's title bar) with the version on the software's download page (CodeTwo Exchange Migration | CodeTwo Office 365 Migration). If you're not using the latest version, you need to update the software. For guidelines, see How to update CodeTwo migration [...] (ID:763)

What happens to my emails after migration if the source and target domains are different

[...] to transfer your domain from the source environment to the new one. Check out Microsoft documentation on how to add a new domain to Office 365 or Exchange on-premises for more information. Important If you are about to transfer a domain between two Office 365 tenants, make sure you first remove the domain from the old tenant [...] (ID:742)

Migrating default Outlook folders

[...] environment. Solution: Folders like Inbox, Sent Items, Drafts, Calendar, Contacts, etc. are the default folders used in users’ mailboxes in Exchange and Outlook. These folders have the WellKnownFolderName property that allows them to be identified regardless of the display language set in Exchange /Office 365. CodeTwo [...] (ID:712)

How to add a user to Organization Management group

[...] keep PowerShell updated to avoid compatibility problems. To download the newest version of PowerShell please visit this Microsoft website. If the Exchange Server is in remote location for example hosted or you are connecting to Office 365 learn how to connect to remote Exchange via Powershell. To manage assignment locally (MS [...] (ID:493)

How to set up IIS for CodeTwo Exchange Sync and CodeTwo migration software

[...] enabled for Rpc authentication. Failed to open mailbox 'Private Folders'. MAPI logon failed (MAPI_E_LOGON_FAILED)(0x80040111). Solution: CodeTwo Exchange Sync and CodeTwo Exchange /Office 365 Migration require the following settings of IIS: SSL encryption for the Rpc service in IIS - disabled. (The MAPI profile used to [...] (ID:287)

How to check the location of an Office 365 tenant and Office 365 mailboxes

[...] Solution: You can view the location of your Office 365 tenant in the Microsoft 365 admin center (Office 365 admin center) or by accessing your Exchange Online via PowerShell and executing appropriate cmdlets. Exchange Online cmdlets will also let you find out the exact location of your Office 365 mailboxes. Use the links below [...] (ID:669)

How to create an extended message trace report in Office 365

[...] 365 Security & Compliance Center: this method of creating message traces features a simpler user interface and offers more capabilities than EAC Exchange admin center (EAC). Message trace in Office 365 Security & Compliance Center To access the message trace feature in Office 365, open the Security & Compliance Center and go [...] (ID:660)

How to allow PowerShell to connect to Exchange Server over IP address

[...] You need to be able to connect with PowerShell to your on-premises Exchange Server by using its IP address instead of its FQDN or hostname. Solution: In order to allow PowerShell to connect remotely over an IP address, PowerShell Virtual Directory in IIS must be configured for basic authentication. Follow the steps below to do [...] (ID:601)

Items do not appear on mobile devices synchronized by ActiveSync service

[...] You have enabled the synchronization in CodeTwo Exchange Sync product. On desktop clients you are able to see that the data is being synchronized. However, on the mobile devices connecting via ActiveSync you do not see the items. Solution: First of all, make sure that the synchronization actually works. To do so, please open [...] (ID:564)

Error opening default folder (MAPI-E-INVALID-ENTRYID)

[...] specific issue. Probably the internal IDs of default folders in mailboxes (e.g. Journal or Notes) became corrupted. Therefore, when CodeTwo Exchange Migration uses MAPI libraries in order to access the data, the program is unable to access data located inside those folders.  At this point we have confirmed that running the [...] (ID:494)

Finding large items in Exchange mailboxes

[...] You want to find and list the largest items in Exchange  mailboxes. Solution: This article helps you list the largest items in mailboxes. This knowledge can be useful in various circumstances. For example, you want to migrate an Exchange organization, and the target Exchange Server's message size policies are more strict than [...] (ID:440)

Error opening default mailbox in the MAPI profile

[...] in to the OWA with it to verify that, its mailbox was never used - same as above, log in to OWA, its mailbox has MAPI access feature disabled in Exchange  mailbox properties, is hidden from Exchange Address List, you provided a wrong password for it, the password has expired for it while you were logged in, you have never [...] (ID:414)

How to undo the synchronization in CodeTwo Exchange Sync

[...] CodeTwo Exchange Sync supports one-way sync of Exchange folders in one-to-many and many-to-one synchronization tasks. If you have already synchronized the contents of a folder it is not possible to reverse it simply by deselecting the synchronization task in the main windows of the program and clicking Save. If you did that, [...] (ID:202)

How to fix problems related to remote PowerShell connections

[...] Due to various PowerShell errors, you cannot configure a server connection to the target on-premises Exchange environment in your CodeTwo software. You may encounter one of the following errors: Connecting to remote server failed with the following error message: The WinRM client cannot process the request. or The request for [...] (ID:824)

How to make sure CodeTwo Backup supports TLS 1.2

[...] of CodeTwo Backup for Office 365 that does not support TLS 1.2. You are not able to configure a connection to Office 365 (Failed to connect to Exchange Server) You are not able to select Office 365 public folders to be backed up or restored Your Office 365 backup job or restore job fails You are not able to configure a [...] (ID:762)

Failed to configure MAPI profile

[...] You are unable to configure source Server connection due to a window pop-up error: Failed to connect to Exchange Server using account . Failed to configure MAPI profile. Also, MAPI Service log files contain the following entries: Error: Error configuring Microsoft Exchange service in the profile. (0x81002746). Error: Failed [...] (ID:506)

Troubleshooting the ApplicationImpersonation role assignment

[...] the command Enable-OrganizationCustomization. Solution: Important This problem, as well as the solution described below, applies only to CodeTwo Exchange Migration and CodeTwo Office 365 Migration version 3.1.x and older. We recommend updating your CodeTwo migration software to the newest version. Click the links below to [...] (ID:836)

Centralized deployment of the signature preview add-in via the Exchange admin center

[...] read this article. Problem: You would like to perform centralized deployment of the CodeTwo Email Signatures for Office 365 Add-in by using the Exchange admin center. Solution: If you don't want to or cannot deploy the add-in via Microsoft 365 admin center, as described in the User's manual, you can use the Exchange admin [...] (ID:756)

Blocked Azure IP causes problems with email delivery

[...] not to block any Azure Service IPs. In both situations, the solution below fixes the issue. Solution: The problem occurs when IP Block list in Exchange Online admin center is configured to block an IP Address of a CodeTwo Email Azure Service geolocation. Removing the IP from the IP Block list solves the problem. Go to your [...] (ID:834)

How to export public folders to a PST file

[...] to export your backed-up public folder data to a PST file by using CodeTwo Backup. Solution: CodeTwo Backup fully supports exporting backed-up Exchange data, including public folders, to PST files. This can be achieved by following the steps below: Important If your public folders are already backed up in one of your [...] (ID:751)

How to migrate public folders from MDaemon Email Server with CodeTwo migration tools

[...] You want to migrate mailboxes from MDaemon Email Server to your Exchange server or Office 365 with CodeTwo migration tools. However, by using the default MDaemon settings, public folders are migrated along with every mailbox, so you end up having the exact copy of public folders’ content in each migrated mailbox. This [...] (ID:727)

How to recreate Outlook profiles after the migration

[...] message is shown: Outlook cannot log on. Verify you are connected to the network and are using the proper server and mailbox name. The Microsoft Exchange information service in your profile is missing required information. Modify your profile to ensure that you are using the correct Microsoft Exchange information service. [...] (ID:726)

How to fix problems with message approval for distribution groups in Office 365

[...] 50 emails asking for message approval. Solution: The problem with multiple approval notifications occurs when your message approval is based on an Exchange Online transport rule with the Forward the message for approval action (Fig. 1.). Fig. 1. A sample transport rule used for message approval. To fix this problem, you [...] (ID:691)

How to troubleshoot CodeTwo Outlook Sync

[...] that CodeTwo Outlook Sync will meet your needs. If you need to synchronize more than two Outlook instances, you may want to consider using CodeTwo Exchange Sync. This program allows you to automatically synchronize Microsoft Exchange Server folders to create group calendars and other shared folders. It also helps you sync [...] (ID:655)

What to do when you are unable to use CodeTwo software after a major Windows 10 update

[...] this issue, please follow the steps appropriate for your product: CodeTwo Public Folders: click here. CodeTwo Sync for iCloud: click here. CodeTwo Exchange Sync: click here. CodeTwo Public Folders Mostly, the only issue that can be encountered is that the Syncing Master service cannot be started and you are receiving the [...] (ID:599)

Increase the number of attempts for opening message store

[...] At the system startup, CodeTwo Exchange Sync Service fails to open the Message Store with default number of attempts. As a result, the synchronization service does not work and needs to be manually started. Solution By default, CodeTwo Exchange Sync service attempts to open the Message Store for 30 times. This is done [...] (ID:502)

Backup speed

[...] Go to this third party website and start the Internet connection speed test, take a screenshot of the results. Connect to your Office 365 / target Exchange Server via Powershell and execute the below cmdlet, take a screenshot of the results (this will gather statistics about the mailbox): Get-MailboxStatistics -identity | fl [...] (ID:476)

What is UPN (User Principal Name)?

[...] rule.  How to check or modify the UPN of a user Use the links below to learn how to check and change UPNs in various environments. Microsoft Exchange Server Office 365 Microsoft Exchange Server To check or modify a UPN in Exchange , you need to: Open Active Directory Users and Computers on your domain controller (DC) [...] (ID:448)

Error: (407) Proxy Authentication Required

[...] You get the following error in CodeTwo Exchange Migration: Error: (407) Proxy Authentication Required. Solution: There may be a few reasons for this error to occur. Basically, this problem occurs when there is something wrong with your environment network configuration, most likely DNS settings. If you tried connecting to [...] (ID:407)

Error: There is no email program associated to perform the requested action

[...] (CDO). If you experience this error with CodeTwo software, see the sections below to learn about the probable causes and solutions. CodeTwo Exchange Sync Tools and programs for Outlook CodeTwo Exchange Sync If you get the described error when you install CodeTwo Exchange Sync, the most probable cause is that CDO is outdated [...] (ID:351)

Does CodeTwo migration software support delta pass migrations?

[...] Does CodeTwo Exchange Migration or CodeTwo Office 365 Migration support "delta pass" migrations? Solution: Our migration software has a built-in feature that checks if an already migrated mailbox received any new items. Simply click the Rescan button and the program will check if there are any new items in the source [...] (ID:333)

How to use connections created by other users in CodeTwo Backup

[...] user cannot be edited by other users. This is the program’s safety mechanism, used to prevent unauthorized users from accessing data from your Exchange or SharePoint servers (by backing them up using these server connections). Users can still use any server connection defined in the program when configuring restore jobs. [...] (ID:877)

How to make sure CodeTwo Email Signatures for Email Clients supports TLS 1.2

[...] systems (such as Windows Server 2008) have TLS 1.2 disabled or do not support it at all. The article shows how to ensure your Windows Server and Exchange Server version supports TLS 1.2. (ID:767)

How to make sure CodeTwo User Photos for Office 365 supports TLS 1.2

[...] systems (such as Windows Server 2008) have TLS 1.2 disabled or do not support it at all. The article shows how to ensure your Windows Server and Exchange Server version supports TLS 1.2. (ID:761)

How to troubleshoot EWS connection by using EWSEditor

[...] You get errors when you use CodeTwo software to connect to (or execute a specific action upon) a mailbox or public folder via the Exchange Web Services (EWS) protocol. Solution: To verify if an error is related to CodeTwo software or to your environment, you can use a tool called EWSEditor to connect to the mailbox or public [...] (ID:749)

Using MFCMAPI to check mailbox read and write permissions

[...] if you have read and write permissions to a mailbox. This may be useful to diagnose permission issues with CodeTwo software, for example CodeTwo Exchange Sync or CodeTwo Exchange Folders. Solution: The below steps present an attempt to create a folder within a mailbox using MFCMAPI. As an example Public Folders mailbox is used [...] (ID:363)

How to check which version of CodeTwo Exchange Sync is currently in use.

[...] How to check which version of CodeTwo Exchange Sync is currently in use. Solution: To check which version of CodeTwo Exchange Sync, open main Administrator window and click About icon (exclamation mark) (Fig. 1.). The resulting dialog box shows the current version of the software (Fig. 2.). Fig. 1. How to get About box. Fig. [...] (ID:114)

Troubleshooting CodeTwo license status verification issue

[...] shows the wrong number of available licenses. Use the links below for instructions specific to your product: CodeTwo Backup CodeTwo Office 365 / Exchange Migration CodeTwo Backup Close the Administration Panel of CodeTwo Backup. Go to Control Panel > Administrative Tools > Services (or run services.msc) and stop the [...] (ID:828)

Office 365 group mailboxes are not being backed up

[...] that group. However, keep in mind that the user who will be assigned the owner or member role needs to have a mailbox, i.e. you need to assign an Exchange Online license to that user. Once you assign an owner or member to the group, you will be able to back up the group's mailbox practically instantly. Another solution is to [...] (ID:803)

How to manage mailboxes in Office 365 after migrating them within a hybrid environment

[...] environment with CodeTwo migration tools, you are unable to change some of the user settings in Office 365 – both via Windows PowerShell or Exchange admin center in Exchange  Online. You receive the following or similar message: This user is synchronized with your local Active Directory. Some details can be edited only [...] (ID:750)

How to set up DNS records properly for a migration

[...] domain in the same forest but in different site. There are many possible migration scenarios - see a description of some of them in CodeTwo Exchange Migration user's manual. Please review the whole article below before you start applying any changes. The bottom line is that you must be able to connect to the target server from [...] (ID:524)

Invalid mime content

[...] During the migration with CodeTwo Exchange Migration or CodeTwo Office 365 Migration some items are not migrated and one of the following errors is recorded for them in the log files: Error while uploading package. System.Exception: [ErrorMimeContentInvalidBase64String] - Invalid base64 string for MIME content. Error [...] (ID:451)

Microsoft 365 sign-in screen appears blank when configuring a connection to Exchange Online

[...] When configuring a connection to Microsoft 365 (Exchange Online) in CodeTwo backup or migration software, the Microsoft sign-in screen is not displayed correctly (blank screen is shown) and you cannot enter your credentials. This is similar to what is shown in Fig. 1. Fig. 1. Blank Microsoft 365 sign-in screen. Solution: This [...] (ID:915)

How to troubleshoot AD attributes synchronization problems

[...] you can check: If Graph Explorer returns the same value that is shown in your email signature (which is incorrect), check what value is shown in Exchange Online for a given user. If the value is also not correct, update it. If the value in Exchange Online is correct, contact Microsoft support, as there might be an issue on [...] (ID:881)

Emails are not sent (550 5.1.8 Access denied, bad outbound sender)

[...] is certain that the account is safe, they need to follow these steps to remove the account from the block list and resume its mail flow: Open Exchange admin center. Select protection from the left menu and go to the action center tab (Fig. 1.). Fig. 1. To see users blocked by Office 365, you need to navigate to the [...] (ID:699)

Failed to find an exchange connection for selected mailbox

[...] The program is unable to migrate your mailboxes and you are receiving the following error during the migration: Failed to find an exchange connection for selected mailbox. Solution: This error may be caused by the following reasons: Corrupted installation Perhaps your installation got corrupted due to some disk failures or [...] (ID:523)

Troubleshooting the 'Request Entity Too Large' error

[...] During the migration, you are unable to upload big items to your target on-premises Exchange server, due to the following error: Error while uploading package. System.Exception: The request failed with HTTP status 413: Request Entity Too Large. Solution: The problem occurs due message size limits set for Exchange Web [...] (ID:504)

Error: MAPI logon failed (MAPI_E_LOGON_FAILED) (0x80040111)

[...] You are able to migrate particular number of mailboxes (for example 20) with CodeTwo Exchange Migration or CodeTwo Office 365 Migration but after reaching that number further mailboxes are not migrated and the following error code can be found in the mailbox log files: MAPI logon failed (MAPI_E_LOGON_FAILED) (0x80040111) [...] (ID:412)

Error: [ErrorNonExistentMailbox]

[...] You get the following error in CodeTwo Exchange Migration or CodeTwo Office 365 Migration: [ErrorNonExistentMailbox] - The SMTP address has no mailbox associated with it. Solution: The target mailbox is not fully enabled. A user must log in to the OWA and go through the initial mailbox configuration (define regional [...] (ID:411)

Target server mailbox addresses are not resolving

[...] Target server mailbox addresses are not resolving in CodeTwo Exchange Migration or CodeTwo Office 365 Migration. Solution: In some migration scenarios such as a cross-domain migration the target server email addresses do not resolve and are not listed. Target mailbox address must be in that case typed in. The possible reasons [...] (ID:394)

Diagnosing CodeTwo Email Signatures for Email Clients

[...] environment i.e. what is your MS Windows version on the server as well as on workstations, do you have a domain controller on site, do you have MS Exchange Server on premises (what version), do you use Exchange Online, if so: what plans of Office 365 do you have, is your domain already associated with Exchange Online, what [...] (ID:298)

Problems synchronizing a large number of items

[...] items are not synchronized properly. Solution: The problem may be evident in a below scenario: A task is defined to synchronize two folders of Exchange . After the synchronization of items in folders is finished, the user drops a large number of items to the source folder from another folder (e.g. a personal folder of the [...] (ID:141)

Does CodeTwo Email Signatures for Office 365 impact sending limits in Office 365?

[...] I reached my daily sending limit while using an Office 365 email account. Does using CodeTwo Email Signatures for Office 365 cause my mailbox to exceed the permitted number of messages faster? Solution: Microsoft Office 365 imposes a limit on the number of messages sent from a user mailbox per 24 hours. This is known as the [...] (ID:848)

How to import PST files to Outlook despite errors

[...] error above may also show up because of the applied security settings, hidden system files, or compatibility issues between different versions of Exchange servers (including Exchange Online) and Outlook, especially if you're using Outlook add-ins. When importing Outlook items from a PST file, the program will abort the import [...] (ID:822)

Error: The specified object was not found in the store

[...] object was not found in the store. Can't connect to the mailbox of user Mailbox database guid: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx because the ExchangePrincipal object contains outdated information. The mailbox may have been moved recently. Solution: This error may occur when our software attempts to access Office 365 [...] (ID:779)

How to split an existing storage into smaller ones in CodeTwo Backup

[...] Due to the growing volume of Exchange and SharePoint data kept in a single storage in CodeTwo Backup, you need to split that storage into a few smaller ones. Solution: To divide a storage into smaller ones, you need to create a new storage (or storages) and manually move selected data (Exchange mailboxes as well as SharePoint [...] (ID:769)

Troubleshooting CodeTwo certificate validation problems

[...] date, you will be provided with a link to download the latest version of your product. Use the links below to learn more about updating: CodeTwo Exchange Migration CodeTwo Office 365 Migration CodeTwo Backup Once you complete the update, there shouldn’t be any problems with certificate validation, and your CodeTwo software [...] (ID:759)

How to connect CodeTwo products to Azure Germany cloud services

[...] on your machine. The changes will not affect the rest of your environment. First, you need to get one of the valid IP addresses that points to Exchange servers hosted in Azure Germany which can handle PowerShell and EWS requests. To do so, open the command prompt and check the IP address of the outlook.office.de hostname. Use [...] (ID:634)

Emails land in spam/junk folder

[...] is incorrect configuration of the SPF record in your domain's DNS. You SPF record needs to be updated by adding the CodeTwo SPF address so that Exchange Online Protection (EOP) does not flag emails processed by CodeTwo Email Azure service as spam. The software cannot set this up automatically as customers might use different [...] (ID:530)

Missing MAPI profile

[...] be visible when browsing MAPI profiles e.g. with MFCMAPI tool run under User-B. You may stumble upon this problem for example, when using CodeTwo Exchange Migration or CodeTwo Office 365 Migration. Suppose you configured a MAPI source server connection to use a different mailbox than the one that belongs to your user. The [...] (ID:522)

The request failed. The remote server returned an error: (405) Method Not Allowed

[...] The request failed. The remote server returned an error: (405) Method Not Allowed Solution: If you have a hybrid environment (on-premises Exchange server connected to Office 365) CodeTwo Office 365 Migration might not connect to Office 365 on some occasions. This is caused by a problem with the AutoDiscover service.  [...] (ID:466)

MAPI_E_AMBIGUOUS_RECIP (0x80040700)

[...] either displayed in a window or visible in the software's log file. Fig. 1. Example of an error message window pop-up. For example, CodeTwo Exchange Sync logs the following message: Error: Error configuring Microsoft Exchange service in the profile. MAPI_E_AMBIGUOUS_RECIP (0x80040700). module: ProfManProfile.cpp, line: 157, [...] (ID:380)

Sent Items Update – the updated message is too large

[...] the message that is over several MB. As a result the message will not be updated. Solution: In order to solve the problem, you need to modify the ExchangeWebService settings that is responsible for updating messages in Exchange mailboxes. This can be done by editing the web.config file for the EWS service. The default path for [...] (ID:185)

How to change the retention period for good/bad news alerts in CodeTwo Backup

[...] removed automatically based on their age. MaxAlertCyclesCount can be used to limit the number of alerts generated per job cycle (i.e. a completed Exchange /SharePoint backup or restore job). For example, if a program cannot access a given mailbox in consecutive backup cycles, it will generate a one-time alert for each cycle. [...] (ID:928)

Mailboxes are not backed up due to ID mismatch

[...] While running an Exchange backup job in CodeTwo Backup, some mailboxes fail to back up and you receive the following message: Failed to back up mailbox '' because its ID doesn’t match the ID of the mailbox existing in the storage.  Solution: This issue occurs only if you have backed up an Office 365 mailbox created shortly [...] (ID:815)

Message recall/revoke in Outlook & CodeTwo Email Signatures for Office 365

[...] Outlook's message recall to work correctly, the following conditions need to be met: Both the recipient and the sender need to belong to the same Exchange organization. Both the recipient and the sender need to use Outlook. If the recipient uses Outlook on the web (OWA) or a mobile Outlook client when the message is delivered, [...] (ID:811)

Problems related to Sender Policy Framework (SPF)

[...] problems related to Sender Policy Framework (SPF) TXT records configured for your domain. For example, your emails are treated as spam or junk by Exchange Online Protection (EOP). Solution: The correct configuration of SPF records How to set up TTL? What happens if I set more than one SPF record for a domain? How to verify [...] (ID:716)

How to remove unnecessary mailboxes from a backup storage

[...] After creating a backup of your Exchange or Office 365 mailboxes using CodeTwo Backup, you want to delete one or more unnecessary mailboxes from the backup storage. This may be required by your legal team to help you stay compliant with GDPR (e.g. right to be forgotten). Solution: For security reasons, CodeTwo Backup software [...] (ID:682)

Signature preview not working in Outlook

[...] all the COM add-ins that you installed (you don’t need to disable the add-ins that are installed by default by Microsoft, such as Microsoft Exchange Add-in) and then enable them again one by one. Remember to restart Outlook after re-enabling each add-in and check if CodeTwo Email Signatures for Office 365 Add-in is active. To [...] (ID:670)

Corrupted emails after migrating from IMAP

[...] You migrate emails from an IMAP server to a target on-premises Exchange server or Office 365 with CodeTwo migration tools. After the migration, your emails are empty, corrupted or lack formatting. Solution: Connect to your source IMAP server via an IMAP email client of your choice (e.g. Outlook, Apple Mail, or Thunderbird). If [...] (ID:664)

Multivalue AD attributes are not displayed in email signatures

[...] or multivalued, you need to: Find your attribute on this page and click it. Navigate to the table dedicated to your version (implementation) of Exchange Server and check the value in the Is-Single-Valued row. If the value is True (Fig. 1.), then you have a single-value attribute supported by CodeTwo Email Signatures for [...] (ID:633)

How to fix problems with CodeTwo Public Folders after Windows 10 upgrade/update

[...] Windows 10 or installing one of the major Windows 10 updates. If you are experiencing this problem with CodeTwo Sync for iCloud, Outlook Sync, or Exchange Sync, please consult this article. Before you go further ensure that you have the latest available version of the software. Solution: To resolve the issue you can try opening [...] (ID:580)

How to hide private data from an item but show its creator

[...] a shared folder but you want to display the information about who created this item. Solution: This scenario can be accomplished using CodeTwo Exchange Sync in the following types of tasks: one-to-one, one-to-many and many-to-one. Very important! The solution below works only when appointments are marked as private in user's [...] (ID:562)

Moving installation of CodeTwo Backup to another machine

[...] it into another instance of the program In CodeTwo Backup Administration Panel, go to the Storages tab, and archive all storages (or only Exchange /SharePoint data) that you want to move (Fig. 1.). Fig. 1. Archiving an existing storage. Once the archive job is finished, navigate to the folder with the archived storage. [...] (ID:519)

Non-Unicode characters are displayed improperly

[...] Non-Unicode characters (e.g. Arabic) are displayed improperly as quotation marks in CodeTwo products. Fig. 1. Arabic characters displayed as question marks. Solution: This problem occurs on systems that are not configured to display non-Unicode characters properly. Mostly, operating systems are set to display non-Unicode [...] (ID:514)

How to set the format of date and time placeholders

[...] d) or letters combination (e.g. dd) stands for a part of the date, which is then converted to a real date when your message goes through the Exchange Server. The following list describes all parts of example shown above: yyyy - the year as four-digit number, e.g. 2015 MM - the month as two-digit number, e.g. 10; please [...] (ID:500)

Multiple unnecessary folders appear in Outlook folder tree

[...] In your mailbox, you see many folders named the file so that changes to the file will be reflected in your item, and these files cannot be removed (Fig. 1.). Fig. 1. Multiple copies of the same unwanted folder. Solution: If you started seeing multiple redundant folders in your Outlook folder tree, this is most likely caused [...] (ID:344)

How to extend the timeout for services if they fail to start or stop

[...] to configure, and select Properties. On the General tab, change the Startup type to Automatic (Delayed Start), as shown in Fig. 2. for CodeTwo Exchange Sync. Fig. 2. Selecting the startup type of a service. How to increase the timeout value for the service startup Additionally, you can change the timeout value for the [...] (ID:228)

Sent Items Update installation error

[...] installation of the service. The notes under the failed component will inform what needs to be done i.e. which scripts need to be pasted into the Exchange Management Shell console for the user to complete the installation manually. If you click Contact Support, the following dialog box will open: Fig.3. Contact Support form. [...] (ID:138)

How to turn on/off SMTP transparency

[...] (dot) in TNEF part of the message. In certain cases this features needs to be turned off when the users has a different software installed on Exchange that makes our program misinterpret the message. In order to resolve this, you need to make a change in the registry by adding the following entry: [...] (ID:126)

How to restore lost CodeTwo Public Folders' toolbar and menu in Outlook

[...] restore CodeTwo Public Folders in Outlook 2007: Open in Outlook menu Tools, Trust Center. Choose tab Add-Ins. From the list at the bottom choose Exchange Client Extensions, click Go. Check if CodeTwo Public Folders is on the list and if it is marked. If no, mark it and click OK. Then from the same list choose Disabled items, [...] (ID:50)

Compare CodeTwo Exchange Migration with native migration tools

[...] do I need CodeTwo Exchange Migration? CodeTwo Exchange Migration will give you a number of features which aren't available when using the native migration paths. Browse through this short table to see the key advantages of CodeTwo Exchange Migration over built-in mailbox migration mechanisms on Exchange Server. CodeTwo [...]

CodeTwo Exchange Rules PRO - Version History

[...] email signature if a sender has no phone number specified in AD, or to insert different marketing banners for selected users only. New: CodeTwo Exchange Rules Converter, a stand-alone application that lets you automatically transfer your email signatures, signature adding rules and custom placeholders to the cloud signature [...]

CodeTwo Exchange Rules Pro - What's new in version 2.0

[...] should you upgrade CodeTwo Exchange Rules Pro to version 2.10? Well, since the last release of 1.x series, CodeTwo Exchange Rules Pro has been continuously developed and improved. Additionally, the application gained a completely refurbished user interface as well as a set of new features. Here is a list of some of the most [...]

CodeTwo Exchange Rules Family - Case Studies

[...] in multidisciplinary design, compliance and specialist practice, providing its services across the UK and internationally. Find out how CodeTwo Exchange Rules helped the company standardize email signatures for all users.

Exchange Rules 2007 - Version History

[...] email signature if a sender has no phone number specified in AD, or to insert different marketing banners for selected users only. New: CodeTwo Exchange Rules Converter, a stand-alone application that lets you automatically transfer your email signatures, signature adding rules and custom placeholders to the cloud signature [...]

Exchange Server email management software | CodeTwo

[...] CodeTwo Exchange Rules Pro, it takes less than 5 minutes to compose and deploy uniform email signatures for all employees. Create signatures with users’ data and photos stored in Active Directory, inline graphics, disclaimers, and more.​ Learn more...

Testing signature rules in CodeTwo Exchange Rules Family - the Rules Tester

[...] on Exchange server. Everything needs to be tested to make sure you kick off with surefire rules only. And this is why we have equipped CodeTwo Exchange Rules with the Rules Tester to let you check up on your rules in a virtual environment. It means you can verify which signatures or disclaimers will be added and how they will [...]

Compare CodeTwo migration tool with Office 365 native migration

[...] a year? Now you can get a tool that will let you easily move your clients’ mailboxes to the Cloud, regardless of what their on-premises Exchange environment looks like. Also a company merger will not be a problem, as CodeTwo Office 365 Migration supports moving mailboxes between tenants. The program will give you a consistent [...]

Exchange Rules 2010 - Version History

[...] email signature if a sender has no phone number specified in AD, or to insert different marketing banners for selected users only. New: CodeTwo Exchange Rules Converter, a stand-alone application that lets you automatically transfer your email signatures, signature adding rules and custom placeholders to the cloud signature [...]

Exchange Rules 2013 - Version History

[...] email signature if a sender has no phone number specified in AD, or to insert different marketing banners for selected users only. New: CodeTwo Exchange Rules Converter, a stand-alone application that lets you automatically transfer your email signatures, signature adding rules and custom placeholders to the cloud signature [...]

CodeTwo Exchange Rules PRO - the list of features

[...] Below you can find a list of all CodeTwo Exchange Rules Pro features. Email signatures and disclaimers Automatic email signatures stamped on the server side. Just one (or a few templates) for the entire company. Learn more... Automatic email content and flow control based on rules . Use conditions, exceptions to build your [...]

CodeTwo Exchange Rules Pro - Case Studies

[...] of Teléfonos de México S.A.B. de C.V. (Telmex), one of North America's biggest telecomunications companies, talk about why they chose CodeTwo Exchange Rules Pro to augment Exchange 's built-in email signature management options and other Hub Transport rule capabilities.

How to add Active Directory users' photos to email signatures on Exchange

[...] using CodeTwo Active Directory Photos, you can quickly and easily add them to server-side automatic email signatures on Exchange by using CodeTwo Exchange Rules Pro. Watch this short video presentation to learn how you can add users' photos to email signatures by using the {Photo} placeholder: CodeTwo Exchange Rules Pro [...]

Case study for CodeTwo Exchange Rules 2010 by St. Catherine’s School

[...] to assist with using Exchange Transport rules to manage centralized signatures, I found a number of blogs and forums that recommended CodeTwo Exchange Rules 2010. I decided to trial the software and test it against the challenges I had with Exchange Transport rules . The installation of CodeTwo Exchange Rules 2010 was very quick [...]

CodeTwo Exchange Rules installation process

[...] Once the installation has been finished, the program can be launched and you can immediately start using it without rebooting the server. CodeTwo Exchange Rules starts with a set of predefined rules to let you quickly begin using the program. You can modify the existing rules to meet your requirements, leave them inactive or [...]

CodeTwo Exchange Rules 2003 has been discontinued.

[...] Exchange Rules 2003 has been discontinued We are sorry, but CodeTwo Exchange Rules 2003 is now "retired" and it is no longer available for purchase. Check out newer versions: CodeTwo Exchange Rules 2019 CodeTwo Exchange Rules 2016 CodeTwo Exchange Rules 2013 CodeTwo Exchange Rules 2010 CodeTwo Exchange Rules 2007

Exchange Rules 2016 - Version History

[...] email signature if a sender has no phone number specified in AD, or to insert different marketing banners for selected users only. New: CodeTwo Exchange Rules Converter, a stand-alone application that lets you automatically transfer your email signatures, signature adding rules and custom placeholders to the cloud signature [...]

Control where and when the signatures are stamped to messages on Exchange

[...] system and advanced processing options CodeTwo Exchange Rules  contains advanced options for footer processing and insertion, which makes it a program suitable for all organizations that can be used in multiple scenarios. These characteristics let CodeTwo Exchange Rules  solve some of the most common issues related to footer [...]

CodeTwo Exchange Rules PRO user story - implementation in Davis LLP

[...] ability to roll-out firm-wide email signatures. Solution   Matthew McIntosh found CodeTwo while researching Exchange peer forums. "CodeTwo Exchange Rules PRO was always mentioned favorably. This weighed heavily on the decision to switch to this program as real world experiences mean more than marketing hype. We ran up this [...]

Exchange Rules & Email Signatures - how does it work?

[...] it works CodeTwo Exchange Rules lets you manage email signatures and disclaimers on Exchange Server, according to rules defined by the administrator. While it is easy to set these rules up in any environment and for every scenario, the program runs complex algorithms in the background to ensure everyone gets the right email [...]

Email signature management for marketing departments

[...] visual identity. This is why it is best and most efficient if they are managed by the most qualified people, i.e. the Marketing department. CodeTwo Exchange Rules offers a secure and user-friendly method of achieving exactly that. The software lets the system administrator delegate email signature management to selected staff, [...]

Email rules manager for Exchange | CodeTwo Exchange Rules Pro

[...] free trial no credit card required; free support while you test Download free trial no credit card required; free support while you test

CodeTwo Exchange Rules Pro: API for developers and Exchange hosters

[...] Exchange Rules Pro API and SDK (for Exchange hosting companies and developers) CodeTwo Exchange Rules Pro includes its own WCF based API working over the HTTP protocol. The API allows users to create custom web (e.g. ASP.NET, Java EE), desktop (e.g. Windows Forms, WPF) and mobile (e.g. Android/iOS using Xamarin) applications [...]

CodeTwo Exchange Rules PRO case study by Telmex

[...] would extend the reduced abilities offered by Exchange Server, without putting an additional strain on the company's resources. They found CodeTwo Exchange Rules PRO and decided to give it a try. "The software was easy to install and creating rules , e.g. for professional disclaimers, was very easy and intuitive." - Ms. [...]

CodeTwo Exchange Rules Pro - How does it work?

[...] it works CodeTwo Exchange Rules Pro lets you manage the email flow on Exchange Server according to rules . It covers a wide range of aspects, including email content control, attachment filtering, message rerouting, email signatures and disclaimers and a whole lot more. The number of combinations of conditions and actions is [...]

CodeTwo Exchange Rules - Case Study by Marine Operating Company

[...] sends from their company email. Since there are over 2,500 employees who send over 125,000 emails, they needed an automated solution. CodeTwo Exchange Rules 2007 supports adding graphics to Exchange 2007 mail (both internal and external) centrally on the server. Solution   Mohamed Haneef, Lead System Engineer of ADMA-OPCO [...]

Case study for CodeTwo Exchange Rules 2007 by Helping Hand Aged Care

[...] disclaimer and in turn provide some protection to their organization from liability in a court of law. Solution The company had been using CodeTwo Exchange Rules for 4 years and they migrated to CodeTwo Exchange Rules 2007 simply by contacting CodeTwo Tech Support. "When I state it’s easy, I mean I have had not one problem [...]

Exchange Rules Pro - Email signatures and disclaimers

[...] more efficiently. What’s more, if you created dozens of rules , finding the specific one may be a bit troublesome and time-consuming. CodeTwo Exchange Rules Pro helps to solve this inconvenience by providing a built-in search feature that lets you quickly find the rule. You can also use a search filter that limits the number [...]

Compare CodeTwo Exchange Rules software with mail flow rules

[...] CodeTwo email signature software for Exchange and Exchange mail flow rules Learn about the differences and similarities between the CodeTwo on-premises email signature management tools and the native mail flow (transport) rules in Exchange . See how CodeTwo software complements the native mechanisms and provides brand new possib

Case study for CodeTwo Exchange Rules 2010 by JMP Engineering Inc.

[...] send around 4000 emails a day, they quickly faced the problem of inconsistent signatures, with incorrect formatting. Prior to installing CodeTwo Exchange Rules 2010, every slight change to the signature template required action from over 100 people and it usually led to formatting issues. The company needed an easy-to-use, but [...]

Case study for CodeTwo Exchange Rules 2007 by Bauer Publishing House

[...] has limited capabilities as far as email signature management is concerned, and thus it would not satisfy his needs. That is why he found CodeTwo Exchange Rules 2007 in Google. "CodeTwo Exchange Rules 2007 lets you swiftly and easily create an email signature corporate policy. The application is fast and does not influence [...]

CodeTwo Exchange Rules PRO Case Study - Gosford City Council

[...] Council's two Exchange Server 2010 installations. The administrator of Gosford City Council, Byron Twilley searched the Internet and found CodeTwo Exchange Rules Pro. With the help of the program's Active Directory integrated built-in HTML editor, he designed some professional templates, which were automatically populated with [...]

Case study for CodeTwo Exchange Rules 2010 by The Society for Family Health

[...] issues, but also was easy-to-use so even technically inexperienced users would be able to administer it without any problems. He found CodeTwo Exchange Rules after a short Google search and installed it in SFH's server environment. "My first impression was based strictly on the program's capabilities described on CodeTwo's [...]

Case study for CodeTwo Exchange Rules 2007 by Exlar

[...] and electronic products for motion control applications. Problem Exlar mail servers process 12,000 emails every day. Prior to purchasing CodeTwo Exchange Rules 2007, the company struggled with inconsistent and incomplete email signatures. Getting their employees to conform and use uniform email client based signatures was [...]

CodeTwo Exchange Rules PRO - Real life implementation in City of Westfield

[...] for all editions of Microsoft Exchange starting from 2007, so it was an obvious choice for Mr. Hardling to take a closer look at CodeTwo Exchange Rules Pro. One week of testing was enough to convince him to deploy the software in the production environment - "The vast amount of options and flexibility the software provides is [...]

CodeTwo Exchange Rules Pro - Download

[...] a fully functional 30-day trial below or buy a full version here. The product you are about to download (CodeTwo Exchange Rules Pro) is an email signature, content and flow manager for Microsoft Exchange 2019, 2016, 2013, 2010 and 2007. Download CodeTwo Exchange Rules Pro  Standard installer for Exchange Server 2019, 2016, [...]

Case Study for CodeTwo Exchange Rules Pro - BenComm

[...] 20 years of market experience, BenComm is now ranked in the Top 5 of Avaya SME dealers in the United States. Problem Before implementing CodeTwo Exchange Rules Pro, BenComm had to deal with the problem of enforcing a unified email signature template to all users. Employees would often edit their signatures individually and [...]

CodeTwo Exchange Rules PRO user story by St Andrew’s College

[...] and disclaimers for employees' emails. When looking for a centrally managed automatic alternative to Hub Transport rules he soon found CodeTwo Exchange Rules Pro and installed it on his Exchange Server 2010. In only 30 minutes he was able to create rules in the program that inserted a standard footer in every outgoing message. [...]

Case study for CodeTwo Exchange Rules 2010 by Bournville College

[...] to the above mentioned requirements and started googling for third-party products that would let them boost Exchange Server capabilities. CodeTwo Exchange Rules 2010 turned out to be up to the task. "I was impressed. It took me 5 minutes to setup the program and then 10 minutes to create our basic design in the program", [...]

Scheduling email marketing campaigns using CodeTwo Exchange Rules

[...] Scheduler The scheduler is an internal part of the rules creation wizard of CodeTwo Exchange Rules and it will let you set up a rule to fire at a specific time. Then the rule can work continuously or expire within a specific period of time. It's perfect for planning entire marketing campaigns and floating new products right [...]

CodeTwo Exchange Rules PRO Case Study - Kingston College

[...] their email accounts. There are approximately 3000 emails processed every day, sent to and from Kingston's employees. Prior to purchasing CodeTwo Exchange Rules Pro, their Marketing team had been constantly looking for a solution that would let them centrally manage email signatures to make them consistent and to give them a [...]

Exchange Rules PRO Case Study - Investment Property Databank Limited

[...] tool for managing employees signatures globally and without end-users’ interference. Solution   The IT Director of IPD already knew CodeTwo Exchange Rules Pro and recommended this solution to the company’s system administrator. One of the key factors that influenced their decision on choosing CodeTwo Exchange Rules PRO [...]

Case study for CodeTwo Exchange Rules 2010 by IRIS

[...] IRIS The Visual Group decided to look for a different solution. Googling for a solution led them to signature management software: CodeTwo Exchange Rules . Here is how a member of IRIS team, Connor Halloran, describes the experience with the program: “The initial setup was very simple and the user friendly template builder was [...]

CodeTwo Exchange Rules PRO user story - PKP Energetyka

[...] traction power for rail carriers in Poland. They also construct, improve and maintain electrical systems.  Problem Before trialing CodeTwo Exchange Rules Pro, PKP Energetyka's IT department faced issues related to implementing uniform email disclaimers and signatures with graphics in Exchange mail. It was absolutely [...]

Case study for CodeTwo Exchange Rules 2010 by ADCO

[...] manager which would extend the Hub Transport Rules feature of Exchange Server 2010. in the end the main reason for his decision to go with CodeTwo Exchange Rules 2010 was the recommendation of ADCO sister company, ADMA, which already had CodeTwo Exchange Rules 2010 in use for some time. "The software is easy and simple to [...]

Case study for CodeTwo Exchange Rules 2010 by Ministry of Natural Resources

[...] they are in. We already had the AD infrastructure and still had to find one place to manage all signatures. Solution "We came across CodeTwo Exchange Rules 2010 by web search and testing a few products. It proved very elegant and user friendly. Easy way to implement and with a nice option to preview signatures. I’m very glad [...]

Exchange Rules Pro case study by TV18 Broadcast Limited

[...] software, which seemed to be just what his company needed. He immediately started a free trial to test if it is not too good to be true. CodeTwo Exchange Rules Pro turned out to be exactly what they were looking for. The program adds email signatures automatically to every email message and is easy to use. Mr. Sangal is [...]

Exchange signature manager - email signatures for Exchange Server

[...] management of email signatures on Exchange Server CodeTwo Exchange Rules allows you to easily and centrally manage all rules adding email signatures and disclaimers to messages going through Exchange Server. All signatures added by the program are stamped at the server's side forever removing the need to compose and set up [...]

Opinions about CodeTwo Exchange Rules Pro

[...] Exchange Rules Pro has been awarded by G2.com. Based on user reviews, our advanced email signature management tool is most recommended for Exchange Server organizations and has the best support in the Email Signature category on G2. Users recognized the tool as simple and intuitive, yet also powerful and versatile. G2.com

CodeTwo Exchange Rules PRO Case Study - Silgan Containers Corporation

[...]   Howard Gripp, IT Networking & Support Manager of Silgan Containers Corporation, found CodeTwo by Google search. After he implemented CodeTwo Exchange Rules Pro in his environment, he reported: "Microsoft Exchange provides no way to embed images into emails. Exchange Rules Pro allows us to do this. It also gives us a rich [...]

Exchange Rules 2019 - Version History

[...] email signature if a sender has no phone number specified in AD, or to insert different marketing banners for selected users only. New: CodeTwo Exchange Rules Converter, a stand-alone application that lets you automatically transfer your email signatures, signature adding rules and custom placeholders to the cloud signature [...]

Exchange Rules Pro case study by Dr. Dr. Wagner GmbH

[...] in the event of departures of employees and staff, there was no standard procedure for handling subsequent incoming emails. Solution   CodeTwo Exchange Rules Pro was found by Robert Füreder, IT administrator for the company, during his research on the internet. For him, the crucial factor was that the program [...]

Practical implementation of CodeTwo Exchange Rules PRO in UNICEF France

[...] signatures and quick implementations of new email campaigns addressing current issues around the world. Solution Mr. Vondra found CodeTwo Exchange Rules PRO via web search. After 1 day of testing he was convinced that he found what he had been looking for and decided to deploy the software in his organization. Today he is [...]

CodeTwo Exchange Rules PRO - Case Study Wealth Enhancement Group

[...] they had to resort to a third-party solution. Solution   Daniel Pothier, SVP – Technology of Wealth Enhancement Group, came across CodeTwo Exchange Rules Pro. He said the program is "very easy to use. It's powerful and easy to set up and test the first rule without reading a manual. It also has many features I didn't [...]

Case study for CodeTwo Exchange Rules 2010 by MLM Group

[...] signature provider on the Internet. However, as he noted that “CodeTwo was the much better solution”, the company decided to use CodeTwo Exchange Rules 2010 for central email signature management. The first few moments were enough for Mr. Pearson to notice that “the software is intuitive to use and doesn’t take long to [...]

Email signature management on MS Exchange, multiple server support

[...] and multiple-server environment support CodeTwo Exchange Rules ' cutting-edge architecture allows you to manage email signatures in large multiple-server organizations with equal ease and efficiency as in a small 50-mailbox office. The enormous scalability of the program is achieved by splitting the roles of email [...]

Address rewriting for Exchange Server | CodeTwo Exchange Rules Pro

[...] free trial no credit card required; free support while you test Download free trial no credit card required; free support while you test

DLP and email filters for MS Exchange | CodeTwo Exchange Rules Pro

[...] free trial no credit card required; free support while you test Download free trial no credit card required; free support while you test

Exchange email forwarding tool | CodeTwo Exchange Rules Pro

[...] free trial no credit card required; free support while you test Download free trial no credit card required; free support while you test

QR codes in Exchange mail, QR code generator - CodeTwo Exchange Rules PRO

[...] free trial no credit card required; free support while you test Download free trial no credit card required; free support while you test

Simple or complex signatures for Exchange | CodeTwo Exchange Rules Pro

[...] free trial no credit card required; free support while you test Download free trial no credit card required; free support while you test

Different email signatures for different users on Exchange Server

[...] email signatures for different groups of users CodeTwo Exchange Rules is intelligent and even though it is designed to work automatically, it lets you fully control which signatures get stamped to whose emails. The program is capable of inserting auto-signatures to Exchange messages depending on the senders' and/or recipients' [...]

CodeTwo Exchange Rules Prices

[...] packs Upgrade from previous version Free trial version Ordering details What does Support contract include? Migration to other versions of CodeTwo Exchange Rules Migration to CodeTwo Exchange Rules Pro Migration to CodeTwo Email Signatures for Office 365 – discounts for existing customers Useful links New license The chart [...]

Exchange signature management software | CodeTwo Exchange Rules

[...] CodeTwo Exchange Rules is a server application designed to help administrators centralize the management of email signatures and disclaimers on Microsoft Exchange Server. This Exchange signature manager will help you quickly set up professional signatures for all employees in your company, without configuring anything on their [...]

CodeTwo Exchange Rules Pro - Prices

[...] license Additional licenses Upgrade to version 2 Free trial version Ordering details What does Support contract include? Migration from CodeTwo Exchange Rules Migration to CodeTwo Email Signatures for Office 365 – discounts! Useful links New license The chart below shows the prices for CodeTwo Exchange Rules Pro divided [...]

Exchange signatures with Active Directory values

[...] directory attributes in signatures on Exchange Server CodeTwo Exchange Rules enables you to quickly and easily create Exchange email rules adding email signatures or disclaimers for scores of users. The administrator only needs to compose templates of auto-signatures by using a user-friendly HTML editor which allows adding [...]

Exchange 2016 email signature manager | CodeTwo Exchange Rules 2016

[...] email signatures in your company   Watch this video to see how our program can help you unify email signatures & disclaimers of all employees in your company.

Exchange 2013 signature/disclaimer tool | CodeTwo Exchange Rules 2013

[...] email signatures in your company   Watch this video to see how our program can help you unify email signatures & disclaimers of all employees in your company.

Email disclaimer software for Exchange | CodeTwo Exchange Rules Pro

[...] you need to manage email signatures centrally in Office 365, check out our CodeTwo Email Signatures for Office 365.

Email signatures archived in Sent Items folder on Exchange Server

[...] with legal regulations and yet there is no proof that disclaimers or signatures have been added because they don't display in Sent Items. CodeTwo Exchange Rules remedies this situation and gives your end-users a possibility to view Exchange -sided auto-signatures and disclaimers in their Sent Items folders irrespective of email [...]

CodeTwo Exchange Rules | Frequently Asked Questions

[...] Asked Questions - CodeTwo Exchange Rules Take a look at the list of Frequently Asked Questions for CodeTwo Exchange Rules :

Exchange Rules Pro | Frequently Asked Questions

[...] Asked Questions - CodeTwo Exchange Rules Pro Take a look at the list of Frequently Asked Questions for CodeTwo Exchange Rules Pro:

Legal email compliance - CodeTwo Exchange Rules Pro

[...] free trial no credit card required; free support while you test Download free trial no credit card required; free support while you test

Remove or mask sensitive content | Exchange Rules Pro

[...] free trial no credit card required; free support while you test Download free trial no credit card required; free support while you test

Email content control and autoreporting for managers - Exchange Rules Pro

[...] free trial no credit card required; free support while you test Download free trial no credit card required; free support while you test

Remote access to rules for Marketing on Exchange

[...] free trial no credit card required; free support while you test Download free trial no credit card required; free support while you test

Multi-server and multi-tenant support | CodeTwo Exchange Rules Pro

[...] free trial no credit card required; free support while you test Download free trial no credit card required; free support while you test

Recover images removed by iPhone | CodeTwo Exchange Rules Pro

[...] free trial no credit card required; free support while you test Download free trial no credit card required; free support while you test

Recover images removed by iPhone | CodeTwo Exchange Rules Family

[...] images deleted by iPhone and iPad With CodeTwo Exchange Rules , you can fix a known issue encountered when responding to emails using iOS devices such as iPhone or iPad. Those mobiles, by default, remove images (or show them as attachments) when you choose to reply or forward a message. This behavior usually causes emails to [...]

Seize your marketing opportunities | CodeTwo Exchange Rules Pro

[...] free trial no credit card required; free support while you test Download free trial no credit card required; free support while you test

Support for hybrid environments | CodeTwo Exchange Rules Pro

[...] free trial no credit card required; free support while you test Download free trial no credit card required; free support while you test

Easy-to-use signature editor - CodeTwo Exchange Rules Pro

[...] free trial no credit card required; free support while you test Download free trial no credit card required; free support while you test

CodeTwo Exchange Rules - Screenshots and Videos

[...] Watch our video tutorials for CodeTwo Exchange Rules to learn how to use the program, create email signature rules and design signature templates.

CodeTwo Exchange Migration - Supported scenarios

[...] migration scenarios CodeTwo Exchange Migration allows for various migration scenarios to on-premises Exchange Server. Most importantly, it will let you migrate from one Exchange Server to another even when they are located in two different Active Directory forests (learn more about cross-forest migration). The program makes it [...]

CodeTwo Exchange Rules Pro - Screenshots and Videos

[...] Check out the videos below to see how CodeTwo Exchange Rules Pro works. See how easy it can be to manage email signatures and email flow for the whole company if you use our solution in your Microsoft Exchange Server environment.

CodeTwo Email Signatures for Office 365 vs. mail flow rules

[...] CodeTwo Email Signatures for Office 365 Mail flow rules in Exchange Online Platform Microsoft 365 / Office 365 (Exchange Online) Microsoft 365 / Office 365 (Exchange Online) Supported email clients All (including mobile devices) All (including mobile devices) Images and logos embedded in email signatures (no need to [...]

Images, logo, banners in email signatures on Exchange 2016/2013/2010/2007

[...] photographs and banners in email signatures on MS Exchange With CodeTwo Exchange Rules  you can now easily add graphics to employees’ email signatures and disclaimers. No matter if you only want to implement a company logo, or stamp each email with an individual photo of the sender - this program has you covered. It will also [...]

CodeTwo Exchange Rules 2007 - Online Support Center

[...] If you have any questions regarding the software we develop or you are looking for IT solutions for your business, do not hesitate to contact us. About us Learn more about CodeTwo, its story and details of its business. Products Take a look at our product line-up and see how to maximize your company's productivity. [...]

CodeTwo Exchange Rules 2010 - Online Support Center

[...] If you have any questions regarding the software we develop or you are looking for IT solutions for your business, do not hesitate to contact us. About us Learn more about CodeTwo, its story and details of its business. Products Take a look at our product line-up and see how to maximize your company's productivity. [...]

CodeTwo Exchange Rules 2013 - Online Support Center

[...] If you have any questions regarding the software we develop or you are looking for IT solutions for your business, do not hesitate to contact us. About us Learn more about CodeTwo, its story and details of its business. Products Take a look at our product line-up and see how to maximize your company's productivity. [...]

CodeTwo Exchange Rules Pro - Online Support Center

[...] If you have any questions regarding the software we develop or you are looking for IT solutions for your business, do not hesitate to contact us. About us Learn more about CodeTwo, its story and details of its business. Products Take a look at our product line-up and see how to maximize your company's productivity. [...]

Support Contract for CodeTwo Exchange Rules Pro

[...] If you have any questions regarding the software we develop or you are looking for IT solutions for your business, do not hesitate to contact us. About us Learn more about CodeTwo, its story and details of its business. Products Take a look at our product line-up and see how to maximize your company's productivity. [...]

Support Contract for CodeTwo Exchange Rules 2007

[...] If you have any questions regarding the software we develop or you are looking for IT solutions for your business, do not hesitate to contact us. About us Learn more about CodeTwo, its story and details of its business. Products Take a look at our product line-up and see how to maximize your company's productivity. [...]

Support Contract for CodeTwo Exchange Rules 2010

[...] If you have any questions regarding the software we develop or you are looking for IT solutions for your business, do not hesitate to contact us. About us Learn more about CodeTwo, its story and details of its business. Products Take a look at our product line-up and see how to maximize your company's productivity. [...]

Support Contract for CodeTwo Exchange Rules 2013

[...] If you have any questions regarding the software we develop or you are looking for IT solutions for your business, do not hesitate to contact us. About us Learn more about CodeTwo, its story and details of its business. Products Take a look at our product line-up and see how to maximize your company's productivity. [...]

Support Contract for CodeTwo Exchange Rules 2016

[...] If you have any questions regarding the software we develop or you are looking for IT solutions for your business, do not hesitate to contact us. About us Learn more about CodeTwo, its story and details of its business. Products Take a look at our product line-up and see how to maximize your company's productivity. [...]

CodeTwo Exchange Rules 2016 - Online Support Center

[...] If you have any questions regarding the software we develop or you are looking for IT solutions for your business, do not hesitate to contact us. About us Learn more about CodeTwo, its story and details of its business. Products Take a look at our product line-up and see how to maximize your company's productivity. [...]

Support Contract for CodeTwo Exchange Rules 2019

[...] If you have any questions regarding the software we develop or you are looking for IT solutions for your business, do not hesitate to contact us. About us Learn more about CodeTwo, its story and details of its business. Products Take a look at our product line-up and see how to maximize your company's productivity. [...]

CodeTwo Exchange Rules 2019 - Online Support Center

[...] If you have any questions regarding the software we develop or you are looking for IT solutions for your business, do not hesitate to contact us. About us Learn more about CodeTwo, its story and details of its business. Products Take a look at our product line-up and see how to maximize your company's productivity. [...]

Download CodeTwo Exchange Rules 2019

[...]

Select a CodeTwo product above to see the results.

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