Measure customer satisfaction in email with CodeTwo and Hively

CodeTwo email signature management tools let you measure the satisfaction level of your customers. Thanks to an easy integration with one-click survey services, each email you send to your customers can be used to gather feedback in just one second. The statistics can be used to acknowledge the best members of your customer service team and to increase the overall satisfaction of your customers even further. To offer you more options to choose from, we have teamed up with Hively – a one-click survey provider.

CodeTwo and Hively integration customer satisfaction

One-click surveys and email signatures just go together. Thanks to the integration of Hively and CodeTwo Email Signatures for Office 365 or CodeTwo Exchange Rules, you can automatically add one-click surveys to the emails which fall into chosen criteria. Recipients rate their experience simply by clicking a button. The simplicity of this solution encourages customers to share their opinions.

Thanks to our email signature management tools, you can integrate one-click surveys with the signatures so that no user has to lift a finger to benefit from the new feature. The rating snippet becomes an integral part of emails, no matter what devices are used to send them. What is more, you can use the ability to add images as hidden attachments, so that the rating buttons and other graphics are not blocked by email clients.

Learn how to integrate CodeTwo Exchange Rules with Hively
Learn how to integrate CodeTwo Email Signatures for Office 365 with Hively

CodeTwo Email Signatures for Office 365 is the world-leading and highest rated email signature solution for Microsoft 365 & Office 365. It’s a cloud service deployed on Microsoft Azure in a region of customer’s choice, backed up by world’s only 4-level security system compliant with ISO/IEC 27001 & 27018 and a free 1-year Microsoft 365 data backup service, which makes it the most secure signature software on the market. Our product is co-engineered with Microsoft and awarded by Microsoft for exceptional Customer Experience.

CodeTwo offers solutions for organization-wide email signature management, data backup and migration for Microsoft 365 & Exchange Server, developed for 15 years and used by over 90k organizations worldwide, including Facebook, Samsung and UNICEF.

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