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How to extract MSI files from an EXE installer »
Problem: You need to extract an .msi file from an .exe installer. Solution: There are at least three ways of solving this problem, but none of them is universal. You might need to go through all of them to find the one that works for the EXE installer that you have. CodeTwo strongly advises against extracting (and using) MSI files from [...] (ID:503)
How to find the Message-ID of an email and use it to track messages in Exchange and Office 365 »
Problem: You would like to find the Message-ID of an email and use this ID to track emails in Exchange Server and Office 365 (Exchange Online). Solution: About Message-ID How to find the Message-ID of an email How to track emails in Exchange Server via Message-ID How to track emails in Office 365 (Exchange Online) via Message-ID About [...] (ID:496)
What is UPN (User Principal Name)? »
In Windows Active Directory, a User Principal Name (UPN) is the name of a system user in an email address format. A UPN (for example: [email protected]) consists of the user name (logon name), separator (the @ symbol), and domain name (UPN suffix). Important A UPN is not the same as an email address. Sometimes, a UPN can match a [...] (ID:448)
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Personal Outlook signature disappears for shared mailboxes »
Problem: Your personal CodeTwo Outlook (client-side) signature disappears when you change the From address of an email or when replying to an email received in a shared mailbox. Solution: This issue is usually caused by adding a shared mailbox (or any other mailbox on behalf of which you want to send emails) as a secondary account in [...] (ID:1120)
Why can't I find all users/groups when creating rules in the Signatures app? »
User/group pickers in the Signatures app show only users/groups that are included in the scope of licensed users. This scope is selected during tenant registration in CodeTwo Admin Panel (in the Scope & region step) and can be modified any time in the tenant settings (see Fig. 1.). If you (or another admin) selected All users in this [...] (ID:1116)
How to allow third-party cookies for Outlook on the web »
Problem: You are asked to sign in to CodeTwo Web Add-in in Outlook on the web (OWA) more frequently than in Outlook desktop apps. Solution: The most likely cause for this that your web browser blocks third-party cookies, either for all websites or just for Outlook on the web. To improve your experience with the add-in, use the links below [...] (ID:1111)
