How to measure customer satisfaction with email signatures

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There are many different ways to check if your customers are happy. This article presents how to measure customer satisfaction with email signatures. This method requires CodeTwo Exchange Rules for Exchange Server or CodeTwo Email Signatures for Office 365 if you have an Office 365 organization. This idea has been inspired by one of our customers, who implemented customer satisfaction feature to their email signatures using our software.

How to Measure Customer Satisfaction with email signatures

Getting feedback from your customers (both positive and negative) lets you measure their satisfaction. You can use this knowledge to reward your employees for effective service and guarantee an even more user-friendly experience for your clients.

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See you at Microsoft Inspire 2017

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Microsoft Inspire 2017, the biggest Microsoft Partner Conference of the year, starts in a few moments. We can’t wait to meet you there! The event will take place in Walter E. Washington Convention Center in Washington, D.C. on July 9-13, 2017. Microsoft Inspire, previously known as World Partner Conference (WPC) is a chance for IT experts and Microsoft Partners to meet, share ideas and simply talk about technology and partnerships.

Meet CodeTwo at MS Inspire Image Blog

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Migration from Office 365 and Exchange 2016 – new features in CodeTwo migration tools

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With the newest update, CodeTwo Exchange Migration and CodeTwo Office 365 Migration have just received new features. The new version introduces some major changes and unlocks new migration scenarios:

  • Gives the option to migrate from Office 365 to Exchange Server
  • Supports mailbox migration between Office 365 tenants
  • Allows to set size limit for migrated items
  • Enables migrations from Exchange 2016

CodeTwo migration solutions: EWS Update migrate from Office 365

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CodeTwo Email Signatures for Office 365 listed on Microsoft AppSource

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We are glad to let you know that our CodeTwo Email Signatures for Office 365, the application for central email signature management in Exchange Online, it is now listed on Microsoft AppSource.

AppSource lists CodeTwo Email Signatures for Office 365

AppSource is a Microsoft’s platform where you can find trusted and reliable applications for your Office 365 organization. To be listed in AppSource, CodeTwo Email Signatures for Office 365 had to meet certain requirements. For example, the program needs to ensure at least 99,9% uptime, be easy to set up and use and be designed for business users (line-of-business SaaS model). As Microsoft states, applications that are available on AppSource need to deliver stellar experience to users who use them – and this is what you should expect from CodeTwo Email Signatures for Office 365.

CodeTwo Email Signatures for Office 365 will help you create professional email signatures for both internal and external emails and manage them centrally for all users in your Office 365 organization. To find out more about the program’s features and to see how it ease email signature management, visit this website.

Try CodeTwo Email Signatures for Office 365 out for free

CodeTwo Email Signatures for Office 365 on AppSource

CodeTwo Email Signatures for Office 365 receives MSExchange.org Gold Award

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We are proud to announce that our flagship solution for Office 365 email signature management – CodeTwo Email Signatures for Office 365 – has just received the Gold Award from MSExchange.org (TechGenix), a recognized portal providing high-quality content for IT professionals. The program has been reviewed by Nuno Mota – a Microsoft Most Valuable Professional in the area of Office Servers and Services.

What we like most in this thorough review by Nuno Mota is that he clearly expresses his acclaim of the security aspect of the program saying that:

CodeTwo seems to tick all the boxes. (…) emails are processed by CodeTwo servers within the same Microsoft datacenter as our Office 365 tenant. Then, everything is TLS-encrypted, and CodeTwo does not store any emails or credentials.

He also concluded: CodeTwo Email Signatures for Office 365 is one of the best email signature solutions I have seen and makes the whole process straightforward.

We are truly honored to receive this high 4-star rating and we are more than pleased to hear Nuno Mota’s words of recognition.

MSExchange.org Gold Award for CodeTwo Email Signatures for Office 365

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CodeTwo Exchange Sync 2.8.2.15 released

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We have just released an update to CodeTwo Exchange Sync. Version 2.8.2.15 is now available for download on our website. The release includes a number of bug fixes handling issues reported by our users. Make sure to check the full version history of our product as well.


The key fixes:

  • Fixed: The subjects of synced items were not always up to date. Even if the program was configured to modify items’ subjects automatically
  • Fixed: Not all of the items were synchronized in case many of them were created in a short time span
  • Fixed: Synchronization stopped occasionally, mostly due to the failure of the connection with Exchange server. To continue with synchronization, the server had to be restarted
  • Fixed: The program could not connect to the server if its AD attributes did not include information of the MS Exchange Server version.

CodeTwo Exchange Sync update is highly recommended as it will result in software performance improvement. Update your software immediately or learn more about the process.

What is CodeTwo Exchange Sync?

CodeTwo Exchange Sync is an Exchange Server data synchronization tool. It enables Microsoft Exchange Server folders’ real-time synchronization, allowing you to create group calendars and other common items.
The synchronization can fulfill various source-target scenarios, for example, replicate files from one folder to many, many-to-one, as well as from many-to-many. Synchronized items can be filtered and modified during the replication. The solution is widely known for its administrative purposes, as it enables users to synchronize their public folders with mobile devices or to create an automatically updated group calendar on Exchange.

Visit CodeTwo Exchange Sync official webpage to learn more.

 

Unhandled exception: Happy Easter!

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Easter is just around the corner. In Poland, just like in many other countries, this is the time when we gather at home with our families and friends. We also cook a lot and eat a lot (…I mean really a lot). Many of us have already begun the preparation a few days ago, while others (including me), will rush to groceries today, right after the work, to join the food preparation madness right at its peak (wish me luck).

Happy Easter from CodeTwo

No matter which stage of preparation you’re currently at, we wish you all wonderful holidays and a great time spent with the ones you love. Please bear in mind that we’re closed on Easter Monday (April 17th). We’ll be back with you on Tuesday, right after the Easter break.

Happy Easter from CodeTwo guys!

Create email signatures using Free Email Signature Generator

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Do you need to create an email signature, but you have no idea where to start? Against all appearances, designing and creating email signatures is not a simple task. When drafting a signature, you should remember of certain design rules that make it look professional and well-thought-out. When you are finally happy with the results, it is time to bring your project into a live email signature. But this part, in most cases, requires at least basic HTML knowledge. Otherwise, you will have a hard time trying to implement the signature the way it looks in your draft. But, if you feel like neither designing your signature nor learning the HTML code, there is a smart alternative – Free Email Signature Generator powered by CodeTwo.

Free Email Signature Generator lets you create various HTML signatures

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CodeTwo Email Signatures for Office 365 gets new features!

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We are glad to let you know that our solution for Office 365 email signature management – CodeTwo Email Signatures for Office 365 – has gained a bunch of useful and long-awaited features. The 3 most important ones will let you: log in to the User Panel with a Microsoft account, configure rules using custom attributes, and have different signatures for new emails and different for replies/forwards.

Log in with Microsoft account

Now you can choose the way you log in to the User Panel of CodeTwo Email Signatures for Office 365. The first option allows you to log in to the program’s console with the User Panel account. This is possible after creating a dedicated account in the User Panel. The second option now is to log in with a Microsoft work, school or personal account.

Log in to the User Panel of CodeTwo Email Signatures for Office 365

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