This is the crew that’s got your back. We’re real people, working right next to the folks building the product – so when you reach out, we’ve probably already talked about your issue over coffee. No scripts, no bouncing around, just straight-up help from someone who knows their stuff.
Great support isn’t just about knowing the product – it’s about being there when it matters. That’s why we have a 100% G2 user satisfaction score, based on 1,400+ independent reviews on G2.com – one of the world’s leading software review platforms. When you reach out to CodeTwo, you’re not just getting help. You’re getting support you can count on.
Our support specialists are available 24/7 (weekends: 6 AM to 10 PM UTC) via phone and email, ready to jump in whenever you need a hand. We usually pick up the phone in under 17 seconds, so you’re never left hanging. We don’t outsource – our team works right from our offices. And we don’t use AI – we’ve been verified by the Not by AI service and passed human review to prove it. Learn more...
"Their commitment to assisting users is commendable, and it truly sets CodeTwo apart. If you value excellent customer support alongside reliable email signatures, I highly recommend CodeTwo!"
"The tech was relentless on finding a solution for me and never gave up on the recommended steps to find and fix the issue. Great support."
"Their customer support is 10/10 - fast, reliable, and always ready to help..."
"CodeTwo has incredible tech support. They are very knowledgeable and willing to go the extra mile."
"Support has always been quick to respond and provides us with a clear-cut solution."
"Great product, easy to work with, and if something isn't clear, the 24/7 support is super fast and helps with everything you need."
We know each other’s strengths (and coffee orders), and that tight teamwork means faster, smarter help when you need it. It’s a good team to be part of – and a great one to count on.
