Kamil Glaser, Author at CodeTwo Squad Blog

How to set Office 365 custom attributes and use them in email signatures

Posted on November 22, 2018 by Kamil Glaser

Exchange Online, similarly to the on-premises Exchange, contains a number of attributes you can set for each user. Personal details, address, organization-related and contact information – it can all be set up in Office 365. While for some Office 365 organizations, standard AD fields are enough, sometimes there is a need for a non-standard field. That is where custom attributes come in handy. In the article, I show how to set up Office 365 custom attributes and what are the possible examples of use for them.

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Let customers schedule meetings right from your email

Posted on June 27, 2018 by Kamil Glaser

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Scheduling meetings might sometimes turn out to be quite problematic. While organizing a meeting with a colleague who works in the same office might be a no-brainer, the task may become much more complicated when you want to plan a presentation for a client. Imagine you have a busy week, with most of your calendar booked, and only a few open windows for new appointments. And the client who wants to book your time is 6 time zones away from you. Such situation is not a rare one and it often includes lengthy back and forth conversations. In effect, it might cause customers to give up in the unexpectedly complicated process. Fortunately, there is a way to let your customers schedule meetings quickly and easily.

Imagine you do not have to worry about time zones or other meetings you have. Instead, you allow any customer or colleague to use a simple button that is added automatically to your email signature.

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11 professional out of office text examples

Posted on April 23, 2018 by Kamil Glaser

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Have you ever wondered what to write in your out of office messages? You have come to the right place! Sometimes it is just difficult to think of a perfect text for your out of office, right off the bat. That is why we thought it would be nice to share some good out of office examples and inspirations. Below you will find sample messages for any occasion. But first, let’s look at the basic information you should always (conditions apply!) have in your out of office message and which you should avoid.

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New geolocation – Wild Wild West

Posted on April 1, 2018 by Kamil Glaser

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Our fast-growing customer base calls for continuous expansion of our datacenters. That is why we have decided to make a new geolocation available for all users.

Although all our geolocations are completely secure, we have taken some special measures to ensure the protection of this datacenter. We have hired Clint Westwood along with his team of highly-qualified security officers. They are patrolling the premises 24/7, ensuring that nobody messes with the mail-flow.

Unfortunately, we will not add the new Wild Wild West geolocation to the map, as its exact location needs to remain confidential.

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13 Microsoft Azure experts and resources to follow

Posted on February 28, 2018 by Kamil Glaser

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Microsoft Azure is one of the most advanced and the most popular cloud computing services. To keep up to date with recent changes or learn how to perform all the magic MS Azure was made for, it is worth to know where to look for high-quality content. We have prepared a list of some interesting and valuable Microsoft Azure Experts and resources to follow if you want to know what’s new in the Microsoft’s Cloud and generally, “how to Azure.”

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Measure customer satisfaction in email with CodeTwo and Hively

Posted on January 26, 2018 by Kamil Glaser

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CodeTwo email signature management tools let you measure the satisfaction level of your customers. Thanks to an easy integration with one-click survey services, each email you send to your customers can be used to gather feedback in just one second. The statistics can be used to acknowledge the best members of your customer service team and to increase the overall satisfaction of your customers even further. To offer you more options to choose from, we have teamed up with Hively – a one-click survey provider.

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How to fix problems with images disappearing from email replies in iPhones and iPads

Posted on November 30, 2017 by Kamil Glaser

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Do you use pictures in your emails? Most people do. Did you know that there is a problem you might face if you use iOS devices like iPhone or iPad? Whenever you reply to a message or forward it using such a native mail app, graphical elements such as pictures, logos or banners get deleted. That is a default behavior for iPhones and iPads, but there is a solution which works on Exchange Server.

Why are images deleted from iPhone or iPad?

That is just the default behavior in native iOS mail app to delete images from email body when you reply to a message. It might be a way to declutter mailboxes and to save some space. Maybe it is designed that way because the original recipient has already seen the images. Although this might be found as perfectly logical, for some it is a twisted logic as it makes doing your job harder.

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Free Out of Office Manager from CodeTwo

Posted on November 27, 2017 by Kamil Glaser

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Imagine you write to someone who has just gone on their annual leave. Not a big deal, everyone needs a vacation once in a while. But what if they forget to set up their Out of Office reply or take a sudden leave and your email is not forwarded? Personally, I would be pretty furious if I had to wait for a week just to find out someone was absent. Another problem with Out of Office replies is that sometimes they are unique, user-created. Sometimes, those automatic responses might be even worse. Most people just want to know when you come back and who to contact when you are gone. They are not that interested in your family life, or what you like to do in your free time. Some Out of Office messages make you think what kind of company is into such oversharing policy. Unfortunately, such situations happen. Neither Exchange Server, nor Office 365 lets you centrally manage those automatic replies for other users in a user-friendly way. That is why we have thought that a free Out of Office Manager might come in handy.

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