Author: Kamil Glaser

What’s the most effective way to measure customer satisfaction?

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Measuring customer satisfaction is one of the most important tasks for any company that wants to be successful. High satisfaction is essential to keeping high customer retention and makes it much easier to cross-sell, upsell and resell. And feedback from unhappy customers creates the perfect opportunity to learn what went wrong and fix it immediately. Below, I’ll show you the most effective way to measure customer satisfaction. Continue reading...

How to measure customer satisfaction OG

Comparing signature cloud settings and CodeTwo Signatures Web Add-in for Outlook

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Contrary to widespread belief, signature cloud settings (aka roaming signatures) will NOT revolutionize email signature management in Microsoft 365. First and foremost, it works based on the rather archaic Signatures and Stationary options in Outlook that offer no central management. If you are looking for a professional email signature management tool that lets you add signatures directly to emails in Outlook, CodeTwo is your best option. Below, we present a quick comparison between signature cloud settings and the capabilities of CodeTwo Signatures Web Add-in for Outlook & OWA. Continue reading...

Signature cloud settings vs CodeTwo Signature Add-in

How to set Office 365 custom attributes and use them in email signatures

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[Update]: This article was first published on November 22, 2018. It’s been updated to present the new way for setting up custom attributes with the User attributes manager. To find out more, see this section of the article.

Similarly to the on-premises Exchange, Exchange Online contains several attributes you can set for each user. First name, last name, address, organization-related and contact information – it can all be set up in Office 365. While standard AD fields are enough for some Office 365 organizations, a non-standard field is sometimes needed. This is where custom attributes come in handy. In this article, I will discuss how to set up Office 365 custom attributes and show some of their applications. Continue reading...

Custom attributes in Office 365 set them up and use in email signatures

Using gender pronouns in email signatures

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[Update]: This article was first published on January 26, 2021. It’s been updated to present the new way for setting up gender pronouns with our User attributes manager.

Gender pronouns are becoming an essential part of every professional email communication and companies now tend to include gender information in their email signature policy. In this article we’ll highlight the importance of gender pronouns and show you how to use them in email signatures in your organization. Continue reading...

Gender pronouns in email signatures - featured image

20+ professional out of office text examples

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[Update]: This article was first published on April 23, 2018. It’s been updated with new examples and solutions for managing out of office messages across company.

Have you ever wondered what to write in your out of office messages? You have come to the right place! Sometimes it is just difficult to think of a perfect text for your out of office, right off the bat. That is why we thought it would be nice to share some good out of office examples and inspirations. Below you will find sample messages for any occasion. But first, let’s look at the basic information you should always (conditions apply!) have in your out of office message and which you should avoid.

P.S. The guide below is focused on good examples of out of office messages. If you want to learn more about managing automatic responses in Microsoft 365, see our in-depth guide. Continue reading...

Out of Office examples