Customer Case Study
Established in 1991 as a telecommunications technical support organization, BenComm is now the leading local provider of Avaya SME (Small and Medium Enterprise) IP Telephony products in Maryland, Virginia, and the District of Columbia. With over 20 years of market experience, BenComm is now ranked in the Top 5 of Avaya SME dealers in the United States.
Before implementing CodeTwo Exchange Rules Pro, BenComm had to deal with the problem of enforcing a unified email signature template to all users. Employees would often edit their signatures individually and therefore their emails didn’t look professional and would not fit marketing strategies of the company.
Mark Rowe, Chief Operating Officer at BenComm, found CodeTwo Exchange Rules Pro on Google. The program was widely recommended by other users on IT forums so he decided to give it a try. The installation itself took 15 minutes and after the initial launch it quickly turned out that the program was capable of solving BenComm’s signature issues. The well-designed user interface and good feature set is, according to Rowe, what first attracted his attention. The program resolved BenComm’s signature problems in 100%. “By implementing CodeTwo Exchange Rules PRO we can now enforce an email signature policy that is consistent with our marketing strategies. This gives us a more professional look to our current and prospective customers.”, claims Mark Rowe. “Also, CodeTwo Exchange Rules PRO allows our users to have a consistent email signature no matter what email client they are using (Outlook, OWA, iPhone, iPad, Android, etc.)”, he adds.
|Number of employees||35-40|
|Number of emails processed every day||250 to 1750 outbound, 500 to 3500 inbound|
|Server type||Microsoft Exchange Server 2010|
|Number of servers||1|
|Problems||Enforcing a unified email signature to all users.|
|Solution/Product||CodeTwo Exchange Rules PRO|
|Installation type||50 mailboxes|
|Installation time||1 day (install and config)|