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15 thoughts on “Automatic email signatures added directly in mobile Outlook (Android & iOS)


  1. We’d love to see an option to set a different default signature for mobile devices. We’ve had to exclude a few users from CodeTwo entirely because they really want a “sent from mobile, please excuse typos” kind of message. A Logic selector for Mobile, similar to the “Set this signature as default for replies” would be ideal.

    • Hi Dave,
      We have this feature on our radar but can’t provide any specific date yet. Stay tuned for updates. For the time being, I can suggest a workaround: you can create a separate signature rule for the users in question and uncheck the Set this signature as default for new messages and Set this signature as default for replies and forwards options in the Logic step. This way, those users will still get their custom signatures (e.g. “Sent from my phone”) when sending emails from Outlook mobile. The only downside is that they won’t get automatic signatures in Outlook desktop & OWA (they will need to add a signature manually from the add-in’s pane), but at least you don’t need to exclude them entirely from CodeTwo.

  2. Howdy team,
    This is incredibly exciting. I wanted to ask, what is the expected behaviour if I have two separate M365 tenants both using codetwo?

    In Outlook mobile, will it pick up the right signature based on the email I am emailing from please?
    Thanks,
    Stuart

    • Hello Stuart,

      Yes, that’s exactly how it works. But to get the right signature, be sure to switch the Outlook account BEFORE you are composing your message. Changing the account in the From field, while composing an email, will not change the signature (this is a native limitation of Outlook mobile apps).

  3. The signature has to be a default signature to be automatically added to the mail. Is there a way to choose between different signatures?

    • Hello Daniel,
      Due to the limitations of Outlook mobile apps, each user can only have one default Outlook (client-side) signature set up for new emails and one for replies/forwards. Natively, it is possible to set up only one email signature in Outlook mobile. For more details, see our manual and this KB article.

  4. With this setting enabled my signature does not format on my Android the same as it does through the client-side configuration.
    It drops the phone numbers and alignment is all over the place.

    While I would love to implenet this, I can’t switch this on as a result of these issues.

  5. Hi Stephen,

    I’m not sure this works when “quick” replying to an email. You need to expand the reply section (clicking the expand arrows on the top right corner) for the reply signature to be inserted. Other than that, works great.

  6. Hi. In reference to this statement “Note that it might take up to 4 hours for this change to take effect across all users.” how would I enable this feature for only some of the iOS users instead of all of them?Thanks.

    • Hi Stephen,
      You can specify users that will get automatic signatures in Outlook when deploying CodeTwo Outlook Web Add-in (as described in our manual). However, this applies to all versions of Outlook (desktop, mobile and OWA). In other words, it is not possible to enable the add-in in Outlook mobile for one group of users and the add-in in Outlook desktop & Outlook on the web to a different group. This is a native limitation of Exchange Online and there is no workaround for the time being.

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