Customer story:
CodeTwo + Furniture Village Ltd.

Company description

Furniture Village is a British furniture retailer present on the market since 1989. With over fifty stores, the company is the largest privately owned furniture chain in the United Kingdom. The products of Furniture Village are aimed at customers looking for high-quality furniture at competitive prices.

Problem

Over 1,000 employees send around 20,000 emails a day at Furniture Village. As there was no central solution for email signature management, the company struggled with inconsistent signature design. Additionally, if signatures required any updates, it was difficult to manage those updates for all the users. The company decided to look for a professional solution that would help standardize and facilitate the management of email signatures for all its users.

Solution

Dilbagh Virdee, the representative of Furniture Village, heard enthusiastic reviews about CodeTwo Email Signatures 365 from VitrX (the company that provides technology solutions for organizations) and other partners. After receiving positive feedback on our cloud email signature solution, Furniture Village decided to use it for managing their signatures. Mr Virdee, shortly after completing the configuration, noticed that the application is "very easy to implement and use." It took just an hour to have the solution up and running. He also added that "the configuration wizard is intuitive and the support staff very helpful and reassuring throughout the process." Once asked how CodeTwo Email Signatures 365 solved the company’s signature problems, the representative of Furniture Village said, "we have now standardized our email signatures giving our emails that professional look." As his experience with the Customer Service team and the solution itself was very positive, Mr Virdee ensured he "would definitely recommend CodeTwo".