Knowledge Base

How to export an email message to the MSG and EML format


You would like to save an email as an .eml or .msg file.


In this article you will find out about the most common email formats and learn how to export your messages.

About email file formats

MSG is a proprietary file format used by Microsoft to store individual email messages and other single items (tasks, meetings, appointments, contacts, etc.) outside of Outlook. This format is compatible with any Outlook version.

EML is a standard used by a variety of email clients. This format is similar to a text file, and you can open it in any text editor (such as Notepad). This allows you to convert a .txt file into an .eml file if your email client does not export emails directly into .eml. You can use this format to export emails in Office 365 or many other email clients, for example Gmail.

How to save a message from Outlook as an .msg file

There are two ways to save an email as an .msg file if you're using a desktop version of Outlook:

  • On the message list, select an email and drop it to a local folder or desktop. A new MSG file will be created (Fig. 1.).

Fig. 1. An email saved on a local drive in an .msg format.


  • Select an email on the message list, click the File menu and choose the Save as option. The Save As dialog box will open. Point to the desired folder and choose Outlook message format or Outlook message format - Unicode from the file type drop-down menu (Fig. 2.).

Fig. 2. Choosing a file format for the exported email.

How to save a message as an .eml file

    In Outlook on the web (Office 365)

    To export an email from Outlook on the web (OWA) to the EML format, you need to:

    1. Click on NewEmail message.
    2. On the message list, select an email you want to export and drop it onto the body of the new email (Fig. 3.). This will attach the email as an .eml file to the new message.

    Fig. 3. A new Office 365 message with an EML email file attached.

    In Gmail

    To export an email from Gmail to the EML format, you need to:

    1. Open the email message you would like to export.
    2. From the message menu, choose Show original (Fig. 4.).

    Fig. 4. Locating the Show original option in Gmail.

    1. This will open the full message as a text document in a separate window. Click Download Original (Fig. 5.).

    Fig. 5. Downloading an email from Gmail to a local drive.

    1. In the Save as window, select a download location. From the save option, select All Files instead of Text Documents and add .eml to the end of the file name (Fig. 6.). Your email is now exported to the EML format.

    Fig. 6. Choosing a file format for an email exported from Gmail.

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