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How to extract MSI files from an EXE installer »

Problem: You need to extract an .msi file from an .exe installer. Solution: There are at least three ways of solving this problem, but none of them is universal. You might need to go through all of them to find the one that works for the EXE installer that you have. CodeTwo strongly advises against extracting (and using) MSI files from [...] (ID:503)

How to find the Message-ID of an email and use it to track messages in Exchange and Office 365 »

Problem: You would like to find the Message-ID of an email and use this ID to track emails in Exchange Server and Office 365 (Exchange Online). Solution: About Message-ID How to find the Message-ID of an email How to track emails in Exchange Server via Message-ID How to track emails in Office 365 (Exchange Online) via Message-ID About [...] (ID:496)

What is UPN (User Principal Name)? »

In Windows Active Directory, a User Principal Name (UPN) is the name of a system user in an email address format. A UPN (for example: [email protected]) consists of the user name (logon name), separator (the @ symbol), and domain name (UPN suffix). Important A UPN is not the same as an email address. Sometimes, a UPN can match a [...] (ID:448)

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How to add custom rating icons to CodeTwo One-click surveys »

Problem: You would like to use your own rating icons in CodeTwo One-click surveys. Solution: To use custom icons in your one-click customer satisfaction (CSAT) survey design, you need to upload their images to a secure (https) online location of your choice and then add the images’ URL to the survey’s HTML code. Important If you make [...] (ID:1059)

How to prevent Outlook for Windows from embedding linked images »

Problem: You’re using only online/linked images (the Online picture option) in your CodeTwo Outlook (client-side) signature because some of your recipients block emails with embedded ones. Still, when you send an email with the signature using Outlook for Windows, your online/linked images get embedded and, as a result, the email [...] (ID:1056)

Legacy X500 email address displayed when replying to a migrated email message »

Problem: You’ve completed an email migration from Exchange Server to Microsoft 365 (Office 365). Now, when you reply to a migrated email message, you see internal recipient addresses in the legacy X500 format instead of SMTP. When sending the reply, your email is not delivered, and you get a Non-Delivery Report (NDR). Solution: Such a [...] (ID:1052)