Knowledge Base

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How to extract MSI files from an EXE installer »

Problem: You need to extract an .msi file from an .exe installer. Solution: There are at least three ways of solving this problem, but none of them is universal. You might need to go through all of them to find the one that works for the EXE installer that you have. CodeTwo strongly advises against extracting (and using) MSI files from [...] (ID:503)

How to find the Message-ID of an email and use it to track messages in Exchange and Microsoft 365 »

Problem: You would like to find the Message-ID of an email and use this ID to track emails in Exchange Server and Microsoft 365 (Exchange Online). Solution: About Message-ID How to find the Message-ID of an email How to track emails in Exchange Server via Message-ID How to track emails in Microsoft 365 (Exchange Online) via Message-ID [...] (ID:496)

What is UPN (User Principal Name)? »

In Windows Active Directory, a User Principal Name (UPN) is the name of a system user in an email address format. A UPN (for example: [email protected]) consists of the user name (logon name), separator (the @ symbol), and domain name (UPN suffix). Important A UPN is not the same as an email address. Sometimes, a UPN can match a [...] (ID:448)

Most recent

Troubleshooting problems with accessing linked images in the signature template editor »

Problem: You want to add a linked (online) image to your email signature or auto-reply message template in the template editor of the CodeTwo Signatures app, but the following error appears when you enter the image URL: Picture was not selected or is still uploading. Also, when you add the image URL using tags in the source code, the [...] (ID:1163)

How to integrate CodeTwo Email Signatures 365 with Okta »

Problem: You would like to integrate CodeTwo Email Signatures 365 with Okta to insert employee data pulled from Okta into your email signatures. Solution: CodeTwo Email Signatures 365 can integrate with Okta via Microsoft Entra ID. If you’re using Okta with Microsoft 365 (Office 365), some of your users’ attributes may already be [...] (ID:1162)

Troubleshooting problems with CodeTwo add-in deployment »

Problem: You experience problems deploying CodeTwo’s signatures add-in for Outlook centrally via the Integrated apps page in the Microsoft 365 admin center. You get the following error: Deployment failed Solution: This error is not related to CodeTwo because Microsoft handles the deployment (and update) process for add-ins across all [...] (ID:1161)

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