Problems with connection to Exchange Rules services

Problem:

The Administration Panel is not able to connect to the Exchange Rules Service, and you get various errors.

Solution:

Use the links below to learn about the most common problems and how to solve them.

Connection to the Exchange Rules Service cannot be established via proxy

If you see the error below when using CodeTwo software, then the address of your proxy server might be incorrect. See this article for more information.

Error creating the Web proxy specified in the "system.net/defaultProxy" configuration section.

Connection problems related to firewall settings

If the Administration Panel is not able to connect to the Exchange Rules Service and the errors shown in Fig. 1. or similar are displayed, the connection may be blocked by your firewall policy. To solve this issue, check and fix the configuration of your firewall.

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Fig. 1. The connection failure notifications that are often related to firewall settings.