organization size
Customer story:
CodeTwo + Custom Truck One Source
CodeTwo makes a strong brand identity possible for CTOS through email signatures
Note: This case study was originally published on Microsoft Customer Stories, on September 13, 2022.
Custom Truck One Source (CTOS) started in 1996 with 15 employees as the first single-source provider of specialized truck and heavy equipment. Encouraged by its growth across North America, CTOS felt the need to standardize employees' email signatures and to strengthen brand identity in email correspondence. An internet search led them to Microsoft Partner of the Year CodeTwo and its CodeTwo Email Signatures 365 solution in AppSource. The Azure-based app integrated automatically with CTOS’s Microsoft 365 environment, unifying all signatures in just a few hours and driving significant time and cost savings.
2,000 employees
120,000 emails
processed per day
37 locations
across North America
a few hours
implementation time
Lack of centralized control over email signatures
Custom Truck One Source is a leading single-source supplier of a vast array of services including specialized trucks, sales, rentals, customization, financing, and asset disposal. With HQ located in Kansas City, Missouri, the company now manages an integrated network across the country, with more than 37 locations and 2,000 employees who exchange approximately 120,000 emails daily. CTOS needed to keep its brand image consistent in email correspondence, task that was impossible if every employee was managing their email signatures individually from Outlook.
Centralized signature management implemented in hours
CodeTwo Email Signatures 365 is a service hosted in Azure and deployed in Microsoft 365 that works by adding signatures through the cloud after an email is sent. The solution automatically provides CTOS’s employees with fully branded signatures on all devices and apps, with no configuration efforts on their end. In addition, the company’s emails never leave Microsoft 365 in the process which ensures maximum security. The solution integrates with Microsoft 365 user data in Azure Active Directory (Azure AD) – which means that each signature is personalized and contains up-to-date contact details such as sender’s name, job title, phone number, or company address.
It only took us a few hours to integrate CodeTwo with our Microsoft 365, design fully branded signatures, and go live. Central signature management saves us significant time and resources.
Rusty Wolf,
IT Infrastructure and Security Director, CTOS
Customer benefits
By enabling consistent signatures added by CodeTwo in the thousands of emails sent every day, the CTOS brand got a major visibility boost. All signature-related tasks are now managed company-wide by designated persons. "It only took us a few hours to integrate CodeTwo with our Microsoft 365, design fully branded signatures, and go live. Central signature management saves us significant time and resources." said Rusty Wolf, IT Infrastructure and Security Director, CTOS.
Main benefits of using CodeTwo:
Centralized, automated signature management
Instant tenant-wide signature updates
Consistent signatures across all users
Stronger brand presence
Full device and email app coverage
Significant time & resources savings
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