CodeTwo Email Signatures 365 – STIHL Case Study

STIHL standardizes email signatures for 14,000 users with CodeTwo

Founded in 1926, the STIHL Group is a family-owned, globally active market and technology leader, renowned for its innovative and world’s top-selling power tools for forestry, agriculture, landscaping, construction, and private household use. Headquartered in Waiblingen, Germany, the company operates through an extensive international network of production sites, sales companies, and retail partners worldwide. CodeTwo helped STIHL automate signature management, ensure consistent brand identity across all outgoing email communications, and unify signatures for 14k users across all devices, while also delivering additional operational benefits.

19,500+

employees

35,000 emails

processed per day

14,000 mailboxes

environment size

global presence

44 companies in 8 countries,
120 importers & 52k+ specialist retailers

Inconsistent email signatures across a global organization

With a vast global network spanning production companies in eight countries, 44 sales and marketing companies, around 120 importers, and more than 52,000 specialist retailers, STIHL faced the challenge of maintaining consistent and centrally managed email signatures across the organization:

“We needed a solution that would apply signatures server-side and client-side regardless of device or client, guarantee branding consistency, marketing and disclaimers opportunities, automation and time saving resource,” said Philippe Duboc, Global Messaging Services Specialist at STIHL.

Finding the right fit: why STIHL chose CodeTwo

Following market research and industry recommendations, STIHL selected CodeTwo as the leading and only fully Microsoft Certified solution for email signatures. The product made a strong impression during the demo session, demonstrating straightforward deployment, a mature feature set, clear documentation, and seamless integration with Microsoft 365.

CodeTwo Email Signatures 365 met all STIHL’s requirements and exceeded expectations. The solution enables centralized, server-side (signatures added in the cloud after an email is sent) and client-side (signatures added directly in Outlook during email composition) signature management. It also provides key capabilities such as a visual editor for creating brand-consistent templates, the option to disable local (user-created) signatures, and the ability to include targeted marketing banners and disclaimers in all outgoing emails.

The platform is stable, well‑integrated and certified for Microsoft 365, and backed by responsive and knowledgeable support. It provides excellent value, especially for large environments like STIHL, requiring consistent branding and compliance.

Philippe Duboc,
Global Messaging Services Specialist, STIHL

Business impact & key benefits

CodeTwo significantly improved STIHL’s email signature management by unifying signatures across all users and ensuring consistency on every device. The solution eliminated manual updates, made changes faster and more reliable, reduced support overhead, and enabled shared ownership of signature management between Marketing and HR teams. It also created new opportunities for internal campaigns and branded communication through centrally managed signature templates.

As highlighted by Lucas Avila, Server Support Specialist at STIHL: “CodeTwo delivers clear operational efficiency, stronger compliance, and consistent communication quality. Overall, it’s a practical, scalable solution that adds value across technical, marketing-branding, and administrative areas.”

Main benefits of using CodeTwo:

Centralized, automated signature management

Instant tenant-wide signature updates

Consistent branding across all users

Targeted banners and disclaimers

Full device and email app coverage

Reduced IT effort and support load

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