Knowledge Base

Messages sent to distribution groups are received without signatures.

Problem:

There are no signatures in messages sent to distribution groups.

Solution:

If messages sent to a distribution group are received without signatures from CodeTwo Exchange Rules, make sure this group is set up to send delivery reports to message originator.

To do so, please follow the steps listed below:

  1. On your Exchange Server go to Exchange Management Console.
  2. Right click on a group which does not receive messages with signatures.
  3. Select Properties.
  4. Go to Exchange Advanced tab and select Send delivery reports to message originator (fig.1.).

Send delivery reports to message originator
Fig. 1. Send delivery reports to message originator

  1. Restart your server.

There is no other workaround for that at the moment. As far as we know, similar problem does not exist on newer Exchange Server versions (e.g. 2010, 2013) when using modern versions CodeTwo Exchange Rules Pro and CodeTwo Exchange Rules family software.