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How do I find my license key in CodeTwo software

Problem:

Where is your license key in the CodeTwo software?

Solution:

The applications developed by CodeTwo are activated to full version by applying a long 25-characters license key that you receive once the order is paid for. In order to identify oneself as a customer the user of CodeTwo software who holds a valid support contract will need to provide at least the 5 first characters of their license key when contacting CodeTwo Customer Support.

If you are a user of CodeTwo software that is activated using the old licensing system i.e. the 10-characters activation code and do not have a long 25-digit license key, you need to provide at least the first 5-characters of the activation code.

Finding a license key/activation code in CodeTwo software

The license key/activation code can be found in the licensing module installed together with the application. You can access it in Start, All programs, CodeTwo, <name of the program>, Licensing.

The only exception from the above is version 5.x of CodeTwo Public Folders which has its licensing built-in into the Syncing Master Administration Panel. See user's manual for details.

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Fig. 1. The dialog box of the new licensing system in the newer programs. You need to provide at least the first 5 digits from the long license key consisting of 25 digits, when contacting CodeTwo Customer Support. 

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Fig. 2. The dialog box of the old licensing system in the older products. You need to provide at least the first 5 digits from the activation code, when contacting CodeTwo Customer Support.

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