CodeTwo Base.title

How to find the license key in CodeTwo software

Problem:

You need to find the license key in CodeTwo software.

Solution:

CodeTwo applications are activated to the full version by entering a long, 25-character license key that you receive once the order is paid for. When contacting CodeTwo Customer Support, you will need to provide at least the first 5 characters of your license key to identify yourself as one of our customers.

Finding the license key/activation code in CodeTwo software

With the exception of CodeTwo Public Folders, the license key/activation code can be found in the licensing module installed together with the application. You can access it from Start, All programs, CodeTwo, <name of the program> Licensing (Fig. 1.).

167-1
Fig. 1. The dialog box of the 25-character licensing system.

Finding the license key/activation code in CodeTwo Public Folders

The only exception to the above is CodeTwo Public Folders version 5.x, which has its licensing built into the CodeTwo Public Folders - Administration Panel. To locate the license key in CodeTwo Public Folders version 5.x:

  1. Go to the computer with the Syncing Master installed.
  2. Open CodeTwo Public Folders – Administration Panel and go to the Other tab.
  3. In the left pane, choose Licensing and click the Activate button (Fig. 2.).

167-2
Fig. 2. Locating the Activate button.

  1. The Licensing – CodeTwo Public Folders window will display the license key (Fig. 3.).

167-3
Fig. 3. The licensing window of CodeTwo Public Folders.

Info

If your CodeTwo software is activated using the old licensing system, that is the 10-character activation code (Fig. 4.), and you do not have the 25-character license key, you will also need to provide at least the first 5 characters of the activation code when contacting CodeTwo Customer Support

407
Fig. 4. The dialog box of the old licensing system in older products.

Our Clients: