Knowledge Base

CodeTwo Exchange Rules software failed to save licensing data

Problem:

Due to insufficient user rights, CodeTwo Exchange Rules software cannot activate your license. During the activation, the application tries to save some important data to your disk, but returns an error, as it does not have permissions to do that. This issue persists if the User Account Control (UAC) is enabled.

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Fig. 1. Failed to save licensing data due to insufficient permissions.

Solution:

Click right mouse button on shortcut to CodeTwo software, then select Run as Administrator. Once application show up, please try to activate license again.

 

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