How to configure a Send-Only account in Outlook

Problem:

You need to configure a Send-Only account in Outlook. Such an account might be useful in some specific setups when using CodeTwo Public Folders or CodeTwo Outlook Sync.

Solution:

To change an account into a Send-Only account (from which mail is never downloaded) in Outlook, you need to follow the guidelines below.

Important

If you follow these guidelines and change an account into a Send-Only type, but this account still receives emails in Outlook, this might mean that there are global Exchange policies in your organization that override the Outlook send/receive settings.

Newer Outlook versions

If you use one of the current Outlook versions, such as Outlook 2016, you can change an account into a Send-Only account by following these steps:

  1. In Outlook, go to the Send / Receive tab. Click on the Send/Receive Groups button and select Define Send/Receive Groups. Alternatively, you can use the Ctrl+Alt+S shortcut.
  2. The Send/Receive Groups configuration window opens. Select the group that contains the account to be changed into a Send-Only account, and click Edit (Fig. 1.).

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Fig. 1. Editing a send/receive group.

  1. Choose the account from the pane on the left and clear the Receive mail items checkbox (Fig. 2.).

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Fig. 2. Changing an account into the Send-only type.

  1. Click OK to save the configuration.

Older Outlook versions

  1.  In Outlook, choose Tools Options from the menu.
  2. Go to Mail Setup, and click the Send/Receive button.
  3. Choose the account group that includes the account that you want to change into a Send-Only account, and click Edit (Fig. 3.).

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Fig. 3. The Send/Receive Groups options.

  1. Select the account from the left pane and clear the Receive mail items checkbox (Fig. 4.).
  2. To save the settings, click OK.

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Fig. 4. The Send and Receive options for a given mailbox.