Knowledge Base

Existing Outlook data file in a new mail profile

Problem:

How to use your existing Outlook information (like emails, calendars, contacts, etc.) in a new mail profile.

Solution:

Oftentimes problems with Outlook are caused by a corrupt mail profile. In such cases the best solution is to create a new mail profile, which does not necessarily mean that you will loose all your existing Outlook information (like emails, calendars, contacts, tasks, etc) and be forced to start from scratch.

This article explains how to create a new mail profile.

Once the new mail profile is created and MS Outlook configured to either always use this profile or prompt for a profile to be used when starting, there are a couple of methods of opening your existing data file in this profile. Here are two of them.

Method1

  1. In the profile configuration window highlight your new mail profile (mine is just called new mail profile) and click Properties.

    257-1
    Fig. 1. New mail profile properties.

  2. In the resulting window click Data Files... .

    257-2
    Fig. 2. New mail profile properties - Data Files.

  3. In the windows which pops up click Add... .

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    Fig. 3. Adding an existing data file to a new mail profile.

  4. Select Office Outlook Personal Folders File (.pst) and click OK.
  5. Locate the data file which contains your existing Outlook information, highlight it and click OK. After that you can change the name under which your existing Outlook information will be displayed in the new mail profile (the default name is Personal Folders) and click OK.

Method 2

  1. Open Outlook.
    • If you haven't done so when creating the new mail profile, you can now configure an email account or run Outlook without email support.
  2. Click File, Open, Outlook Data File.
  3. Locate the data file which contains your existing Outlook information, highlight it and click OK.

To learn how to locate the data file which contains your Outlook information read this Microsoft article: support.microsoft.com/kb/287070