How to change a subscription plan in CodeTwo Email Signatures for Office 365

Problem:

You use CodeTwo Email Signatures for Office 365 and would like to change your subscription plan, for example from monthly to yearly. 

Solution:

To change a subscription period, you need to:

  1. Cancel your active subscription.
    In CodeTwo Admin Panel, go to the Tenants tab and access the management pages of your tenant by clicking the Manage tenant (ESIG Manage tenant button) button next to the tenant name. Choose Subscription from the left menu and click Cancel subscription (Fig. 1.). In the next window, click Confirm cancelation.

    Info

    Cancelation will be effective at the end of your current billing cycle - until then, your signatures will be added in the usual way. 

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Fig. 1. Canceling a subscription.

  1. Buy a new subscription.
    Click Buy subscription (Fig. 2.) and choose a new plan, for example a yearly subscription (Fig. 3.). Type in the number of licenses, select a payment method, and proceed with the purchase.

    Important

    To avoid double payment, we recommend to buy a new subscription right before your current billing cycle expires. The expiry date is shown in the Subscription section (Expires on: [date] - see Fig. 2.).

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Fig. 2. Buying a new subscription.

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Fig. 3. Selecting a new subscription plan.