Customer Support Center
Welcome to CodeTwo Customer Support
From day one, we ensure customer experience and satisfaction is at the forefront of our business. Our award-winning Customer Success is a team of specialists who have been working with CodeTwo solutions for years and know them inside out.
We are available 24/7 (weekends from 6 AM to 10 PM UTC) via phone and email. Clients using licensed versions of our products always get answers first. We respond to their enquiries as soon as possible but not later than within 24 hours (usually quicker). All other enquiries will be also answered as soon as possible, but we cannot guarantee it will always happen within 24 hours. Check our availability here.
What CodeTwo solution are you using?Choose your platformChoose your target platformChoose your product
migration
& recovery
management
Quick links
KNOWLEDGE BASE
Search CodeTwo articles, manuals and FAQs for solutions, tips and troubleshooting.
SECURITY & COMPLIANCE
Find out how we comply with ISO, GDPR, PCI and other norms and regulations.
FIND A LOCAL RESELLER
If you prefer to buy from a local reseller, we’ll put you in touch with them.
EXCEPTIONAL TECH SUPPORT
See why CodeTwo customer support is different from what you're used to.
Our support specialists work alongside product developers, so we know our products inside and out. We don’t use AI or chatbots – and we’ve undergone human review to prove it. Learn more
