In various cases, you may encounter a situation when somebody either internally or from outside your organization is trying to contact a person who is no longer with your company. If that happens, your Exchange Server is supposed to send an NDR message to the original sender. But this may not be the best option to deal with automatic replies of ex-employees.
As the possibilities here are limited by Exchange default behavior, you need to check which scenario is your case as this determines the solution. And the scenarios are:
- Somebody is trying to contact an employee whose Active Directory account still exists in your Active Directory (even if disabled).
- Somebody is trying to contact an employee whose Active Directory account is removed from your Active Directory or never existed.
Continue reading ‘How to manage auto replies for retired or dismissed employees?’
