Supported platforms and requirements

CodeTwo Email Signatures On-prem is designed to work with Microsoft Exchange Server Subscription Edition (SE) and hybrid environments.

The program consists of two main components that must be installed. These components have slightly different system requirements. Refer to the description and the table below for an overview of supported systems and requirements necessary for smooth, uninterrupted operation of the program.

There is no need to install anything on end users’ machines – this is a server-side solution.

Software components
Server side:

CodeTwo Email Signatures On-prem Services, installed directly on Exchange Servers.

The CodeTwo Email Signatures On-prem Services is a set of services (CodeTwo Exchange Transport Agent, CodeTwo Mail Processor, CodeTwo App Monitor, CodeTwo Sent Items Update) responsible for processing rules and settings configured in the Administration Panel and applying them to emails as they travel through Exchange Server. Learn more

Administration:

CodeTwo Email Signatures On-prem Administration Panel, installed on any workstation (client machine) or alongside the services (directly on Exchange Server).

The Administration Panel is the management console used to configure rules and other program settings. The Administration Panel sends these settings to the CodeTwo Mail Processor, which then process them accordingly. Learn more

CodeTwo Email Signatures On-prem Services
Required permissions:

Local Administrator rights are necessary to install the program, but the Domain Admin permissions are required in some further configuration steps.

By default, the following services run under the LocalSystem account:

  • CodeTwo App Monitor
  • CodeTwo Sent Items Update
  • CodeTwo Mail Processor

It is possible to run these services under the local user account, but this account needs to have the Domain Admin permissions. 

Requirements:

Services can be installed on the following 64-bit systems:

  • Windows Server 2025
  • Windows Server 2022
  • Windows Server 2019

with one of the 64-bit Exchange Server versions below:

  • Exchange SE with Mailbox role

The program can also be installed on the Server Core version of Windows Server. Learn more

.NET Framework 4.5 is required.
The service must remain active at all times and should not be installed on any disk that can be unmounted.
Supported environments:
CodeTwo Email Signatures On-prem Administration Panel
Required permissions: All users can run the Administration Panel (read how to configure access rights and remote management).
Requirements:

The Administration Panel can be installed on the following 64-bit systems:

Windows Server:

  • Windows Server 2025
  • Windows Server 2022
  • Windows Server 2019

Windows:

  • Windows 11
  • Windows 10

.NET Framework 4.6.2 and Microsoft Edge are required.

Other
Notes and warnings: It is impossible to install program components using Group Policy Object (GPO) or other unattended or remote deployment methods. The installation has to be performed manually on each machine.
Linked mailboxes are supported; however, Active Directory data such as AD user properties and AD group membership is obtained from the domain controller of the environment in which Exchange Server and the CodeTwo services are installed.
Encrypted and digitally signed emails are processed if the S/MIME or Active Directory Rights Management Services (AD RMS) standard is used. Others, such as PGP or OpenPGP (e.g. GPG), are not yet supported.
Multi-factor authentication (MFA) is supported when configuring Sent Items Update (SIU) in hybrid Exchange environments. However, passkeys are not supported. Learn more about SIU

Additional requirements for the built-in unsubscribe mechanism:

  • the unsubscribe mechanism supports TLS versions up to 1.2.
  • if your environment uses TLS 1.2 as the only protocol, you need to update the CodeTwo software to the latest version to be able to use the unsubscribe feature (TLS 1.2 is supported in version 2.11.2 and newer).
Size on disk after installation: When both the Administration Panel and the Email Signatures On-prem Services are installed, the installation size on your disk is similar to the size of the installation file (see the Download page for details). Installation of additional components (such as .NET) might be required - these components usually require less than 100 MB of available disk space.

See also

Installation process – this article describes step by step how to install the program in the single and multi-server environments and provides information about the upgrade installation from the previous versions of CodeTwo Email Signatures On-prem.

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