Reinstall or move to a different machine

Sometimes you may need to reinstall the program or even to move it to a different computer. See below how to do that.

Reinstallation

Reinstallation of the software is rarely required. However, it may be recommended, for example when you accidentally remove some of the installation files or Windows Update or some third-party software damages the Windows registry, shortcuts, configuration files, or your hard drive gets corrupted, etc.

How to reinstall

To reinstall the software you can simply run the installer executable and install on top of the existing installation.

However, in troubleshooting scenarios it is recommended to reinstall the software following the short list of steps below. This is to make sure that all old installation files are removed before the new ones are copied.

  1. Uninstall the software from Windows Control Panel first.
  2. Run the installer executable and install the software anew.

Info

All CodeTwo software is designed in such a way that reinstalling does not remove any configuration files or databases. So following the steps above, all settings will be retained.

Important

In the case you wish to reinstall the software completely, including deleting all settings files, you need to remove the software completely first and install from scratch later on. Be aware, such an operation may result in an unforeseen data loss and other problems such as items' duplication.

Move an installed program to a different machine

CodeTwo Outlook Sync is not designed to be moved to another computer once installed and configured. Doing that will result in data duplication.

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