• Overview
• Frequently Asked Questions
• Supported platforms and requirements
  • Hybrid environments
• Installation
  • Installation and updating
  • How to uninstall
• User photo management
  • Interface
  • Individual photo management
  • Multiple photo management
• Troubleshooting
• Licensing
• Feedback

• Program’s homepage

How to uninstall

To uninstall the product completely, you need to:

1. Uninstall it from your local computer.
2. Remove the software's components installed in Office 365 (on Microsoft Azure servers).

Uninstalling CodeTwo User Photos for Office 365 from a local computer

Follow the steps below to remove the software from your computer.

1. Go to your Windows Control Panel.
2. Click on Programs and Features (or Add or Remove Programs in older Windows versions).
3. Find CodeTwo User Photos for Office 365 on the list, right-click on it and choose Uninstall.
4. Follow the uninstaller wizard instructions if any are displayed.

Removing software data from Office 365 (Azure Active Directory)

The last step is to remove software entries from your Azure Active Directory (Azure AD). To do that, follow the guidelines below.

1. Open Azure Active Directory admin center (or Azure portal - the UIs are similar so the guidelines below apply to both portals). You can also access the Azure AD admin center by logging in to your Microsoft 365 admin center and navigating to Admin centers > Azure Active Directory.

2. Go to Azure Active Directory > Enterprise applications (Fig. 1.).

   
   Fig. 1. Accessing Enterprise applications in the Azure Active Directory admin center.

3. Choose All applications and find three applications related to CodeTwo User Photos for Office 365 (Fig. 2.). You will need to remove each of them.

   
   Fig. 2. CodeTwo application entries in Azure AD.

4. Click one of the CodeTwo apps on the list to open its Overview page. There, you can remove the application by clicking the delete button (Fig. 3.).

   
   Fig. 3. Deleting an application from Azure AD.

5. Repeat this for all the three apps whose names begin with CodeTwo User Photos for Office 365.
6. Now go back to the Azure Active Directory settings (see Fig. 1.) and open the App registrations section from the menu (Fig. 4.). A list of application registrations is shown (if nothing is displayed, click All applications).
7. Find the entry that begins with CodeTwo User Photos for Office 365 (Fig. 4.) and remove it in the similar way as previously described.

Fig. 4. CodeTwo application registrations in Azure AD.

Now, the software is completely removed from your computer and Office 365.