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How to create a new public folder (Outlook 98/2000/XP)
If you don't use the Folder List pane, at first it may be difficult to notice the public folders in Outlook. Below we present a short description of how a new folder can be created in the public folders and how data can be shared with other network users.

It is necessary to read this text if the Unable to create the folder error message appears when creating a folder.

1. Display the list of all folders available in the current profile. To do this, choose the Folder List option from the View menu:

2. In the folder list there is a new tree of folders called "C2PublicFolders"; these are the public folders with the data shared by network users. If no public folder has been created so far, only the "Deleted Items" folder will be available on the list:

3. To create a new folder, click with the right mouse button on the "C2PublicFolders" root folder and choose the New Folder option from the popup menu:

4. A new dialog box in which you can create a new folder will be displayed. Enter the name of the folder and select its type. In the drawing below a folder of the calendar type named "Company calendar" will be created. Click OK.

Ensure that on the Select where to place the folder list the "C2PublicFolders" folder is selected (as in the drawing below). If not, the Unable to create the folder error message may appear.

5. The new public folder will be added to the tree of public folders. Now you can create new items within that folder and they will immediately become available to other network users who use CodeTwo Public Folders. If you want the public folder to be accessible from the Outlook Bar, drag&drop it to create a shortcut: