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Drag and Drop not working in Outlook

Problem: You are not able to copy or move any Outlook items by dragging and dropping. Solution: As far as we know, this is a software bug that occurs in all versions of Outlook, and it is not related to CodeTwo or any other third-p (ID:542)

Mobile phone numbers are displayed improperly

Problem: The telephone numbers of contacts created in the desktop version of Outlook do not appear correctly on mobile devices, for example the + sign is missing. As a result, you cannot make calls to these contacts from your mobile  (ID:541)

Error: There is no email program associated to perform the requested action

Problem: You get the following error message (Fig. 1.): There is no email program associated to perform the requested action. Please install an email program or, if one is already installed, create an association in the Default Pro (ID:351)

Multiple unnecessary folders appear in Outlook folder tree

Problem: In your mailbox, you see many folders named the file so that changes to the file will be reflected in your item, and these files cannot be removed (Fig. 1.). Fig. 1. Multiple copies of the same unwanted folder. Solutio (ID:344)

Using CodeTwo software with Click-to-Run versions of Microsoft Outlook

Problem: You are not able to install CodeTwo software and you receive the following error message: Outlook not detected or No supported version of Microsoft Outlook detected. Install Microsoft Outlook and retry. even th (ID:330)

How to troubleshoot problems with iCloud - Outlook synchronization

Problem: You experience various problems with synchronization between Outlook and iCloud. Solution: The synchronization failures can happen in various scenarios. The most common issues are listed below. Problems after upgradi (ID:271)

How to repair Outlook files (PST) using SCANPST.EXE installed together with Microsoft Outlook

Problem Microsoft Outlook keeps data in database files of PST type. Sometimes, these files become corrupt due to a number of reasons. You may not see a difference in using Outlook that is connected to a corrupt PST file, but occasionall (ID:211)

Installed add-in not visible in Microsoft Outlook

Problem: An Outlook add-in (e.g. one of the add-ins installed as part of a CodeTwo product) is not visible in Microsoft Outlook after installation. Solution: To solve this problem, you need to delete the extend.dat file from the (ID:7)