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Drag and Drop not working in Outlook

Problem: You are not able to copy or move any Outlook items by dragging and dropping. Solution: As far as we know, this is a software bug that occurs in all versions of Outlook, and it is not related to CodeTwo or any other third-party soft... (ID:542)

Using CodeTwo software with Click-to-Run versions of Microsoft Outlook

Problem: You are not able to install CodeTwo software and you receive the following error message: Outlook not detected or No supported version of Microsoft Outlook detected. Install Microsoft Outlook and retry. even though MS Outlook i... (ID:330)

Sharing with CodeTwo Public Folders folder that is currently shared with Exchange Server

...s you with an error message in the status window as below: Fig. 1. An error that occurs while attempting to share an Exchange folder. Solution: The error in question is displayed when you share with CodeTwo Public Folders an Outlook fold... (ID:154)

Mobile phone numbers are displayed improperly

 (ID:541)

CodeTwo Public Folders PST size limitation in different version of MS Outlook

...: For the versions prior to 2003, the maximum size is 2GB. For Outlook 2003 and 2007 it is 20 GB. For Outlook 2010 / 2013 / 2016 the maximum size is 50GB. If the size of the file reaches the limit, a warning will be displayed. In order... (ID:240)

Refreshing the local PST file created by CodeTwo Public Folders

...is not visible in the addin options (as in Fig. 2) you will find it directly in Outlook Data Files settings: Outlook 2013 - File tab, Account Settings, Account Settings, Data Files tab Previous versions of Outlook - Tools, Options, Mail... (ID:73)

What to do when you are unable to use CodeTwo software after a major Windows 10 update

...e steps appropriate for your product: CodeTwo Public Folders: click here. CodeTwo Sync for iCloud: click here. CodeTwo Exchange Sync: click here. CodeTwo Public Folders Mostly, the only issue that can be encountered is that the Syncing Ma... (ID:599)

How to fix problems with CodeTwo Public Folders after Windows 10 upgrade/update

...ne of the major Windows 10 updates. If you are experiencing this problem with CodeTwo Sync for iCloud, Outlook Sync, or Exchange Sync, please consult this article. Before you go further ensure that you have the latest available version of t... (ID:580)

Multiple unnecessary folders appear in Outlook folder tree

Problem: In your mailbox, you see many folders named the file so that changes to the file will be reflected in your item, and these files cannot be removed (Fig. 1.). Fig. 1. Multiple copies of the same unwanted folder. Solution: If you... (ID:344)

How to extend the timeout for services if they fail to start or stop

...Properties. On the General tab, change the Startup type to Automatic (Delayed Start), as shown in Fig. 2. for CodeTwo Exchange Sync. Fig. 2. Selecting the startup type of a service. How to increase the timeout value for the service sta... (ID:228)