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Drag and Drop not working in Outlook

Problem: You are not able to copy or move any Outlook items by dragging and dropping. Solution: As far as we know, this is a software bug that occurs in all versions of Outlook, and it is not related to CodeTwo or any other third-p (ID:542)

Mobile phone numbers are displayed improperly

Problem: The telephone numbers of contacts created in the desktop version of Outlook do not appear correctly on mobile devices, for example the + sign is missing. As a result, you cannot make calls to these contacts from your mobile  (ID:541)

Multiple unnecessary folders appear in Outlook folder tree

Problem: In your mailbox, you see many folders named the file so that changes to the file will be reflected in your item, and these files cannot be removed (Fig. 1.). Fig. 1. Multiple copies of the same unwanted folder. Solutio (ID:344)

CodeTwo Public Folders PST size limitation in different version of MS Outlook

This article is meant for users of CodeTwo Public Folders. This software has been discontinued. You can check the list of currently available CodeTwo products here. Problem: There is a warning displayed which says that the maximum siz (ID:240)

How to extend the timeout for services if they fail to start or stop

Problem: CodeTwo services cannot be started or stopped. Solution: In some environments, applications installed as Windows services may require more time to start or stop. Click on the links below to learn how to change the timeout  (ID:228)

MAPI_E_NOT_FOUND error when adding CodeTwo Public Folder to the Outlook profile

This article is meant for users of CodeTwo Public Folders. This software has been discontinued. You can check the list of currently available CodeTwo products here. Problem: After installation of CodeTwo Public Folders Outlook Addin,  (ID:181)

Sharing with CodeTwo Public Folders folder that is currently shared with Exchange Server

This article is meant for users of CodeTwo Public Folders. This software has been discontinued. You can check the list of currently available CodeTwo products here. Problem: CodeTwo Public Folders presents you with an error message in (ID:154)

MAPI_E_NOT_ENOUGH_DISK error or MAPI_E_FAILONEPROVIDER (0x8004011d) error.

Problem: Public Folders Outlook Add-in reports one of the following error messages in the log files or on the mobile application screen: MAPI_E_NOT_ENOUGH_DISK MAPI_E_FAILONEPROVIDER (0x8004011d) Fig. 1. On (ID:148)

The Instant Search feature does not work properly

This article is meant for users of CodeTwo Public Folders. This software has been discontinued. You can check the list of currently available CodeTwo products here. Problem: Searching for items in Outlook using the Instant Search feat (ID:123)

How to archive CodeTwo Public Folders data

This article is meant for users of CodeTwo Public Folders. This software has been discontinued. You can check the list of currently available CodeTwo products here. Problem: You need to back up or archive public folders synchronized b (ID:103)

How to proceed when the Client Apps licenses are not counted properly

This article is meant for users of CodeTwo Public Folders. This software has been discontinued. You can check the list of currently available CodeTwo products here. Problem: The Syncing Master counts more Client Apps (Outlook Add-in,  (ID:87)

Mail client related errors during installation of CodeTwo Public Folders

This article is meant for users of CodeTwo Public Folders. This software has been discontinued. You can check the list of currently available CodeTwo products here. Problem: During installation of the Outlook Add-in (client module) of (ID:70)

Refreshing the local PST file created by CodeTwo Public Folders

This article is meant for users of CodeTwo Public Folders. This software has been discontinued. You can check the list of currently available CodeTwo products here. Problem: CodeTwo Public Folders keeps a local copy of data on the com (ID:73)

How to check the connection with the Syncing Master (server module) using telnet command

This article is meant for users of CodeTwo Public Folders. This software has been discontinued. You can check the list of currently available CodeTwo products here. Problem: How to check the connection with the Syncing Master? Solu (ID:56)

How to unfreeze Outlook if it freezes when equipped with CodeTwo Public Folders

This article is meant for users of CodeTwo Public Folders. This software has been discontinued. You can check the list of currently available CodeTwo products here. Problem: How to unfreeze Outlook if it freezes when equipped with Cod (ID:49)

Accepting and declining task and meeting requests in CodeTwo Public Folders

This article is meant for users of CodeTwo Public Folders. This software has been discontinued. You can check the list of currently available CodeTwo products here. Problem: Users of CodeTwo Public Folders may have difficulty acceptin (ID:44)

Unblocking Syncing Master (server module) in the system firewall for Windows XP Service Pack 2

This article is meant for users of CodeTwo Public Folders. This software has been discontinued. You can check the list of currently available CodeTwo products here. Problem: Service Pack 2 for Windows XP introduces a firewall, which b (ID:38)

How to reclaim lost administrator's rights in CodeTwo Public Folders Syncing Master (server module)

This article is meant for users of CodeTwo Public Folders. This software has been discontinued. You can check the list of currently available CodeTwo products here. Problem: You have lost your administrator's rights in CodeTwo Public  (ID:34)

How to restore deleted individual data items

Problem: You want to restore deleted individual data items. Solution: The items deleted by users are saved by the sever module in Data and DataUsers folders located in the installation folder for the Syncing Master (server module) (ID:27)