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Drag and Drop not working in Outlook

Problem: You are not able to copy or move any Outlook items by dragging and dropping. Solution: As far as we know, this is a software bug that occurs in all versions of Outlook, and it is not related to CodeTwo or any other third-party soft... (ID:542)

Sharing with CodeTwo Public Folders folder that is currently shared with Exchange Server

...s you with an error message in the status window as below: Fig. 1. An error that occurs while attempting to share an Exchange folder. Solution: The error in question is displayed when you share with CodeTwo Public Folders an Outlook fold... (ID:154)

How to archive CodeTwo Public Folders data

...g. 1.).   Fig. 1. The archiving tool in Outlook 2016 (the window looks similar in all Outlook versions). In Outlook 2013 : Click the File menu and go to Info > Cleanup Tools > Archive. In Outlook 2010: Click the File tab, click Cleanup T... (ID:103)

How to restore lost CodeTwo Public Folders' toolbar and menu in Outlook

...ders in Outlook 2007: Open in Outlook menu Tools, Trust Center. Choose tab Add-Ins. From the list at the bottom choose Exchange Client Extensions, click Go. Check if CodeTwo Public Folders is on the list and if it is marked. If no, mark it... (ID:50)

Mobile phone numbers are displayed improperly

 (ID:541)

CodeTwo Public Folders PST size limitation in different version of MS Outlook

...: For the versions prior to 2003, the maximum size is 2GB. For Outlook 2003 and 2007 it is 20 GB. For Outlook 2010 / 2013 / 2016 the maximum size is 50GB. If the size of the file reaches the limit, a warning will be displayed. In order... (ID:240)

Refreshing the local PST file created by CodeTwo Public Folders

...is not visible in the addin options (as in Fig. 2) you will find it directly in Outlook Data Files settings: Outlook 2013 - File tab, Account Settings, Account Settings, Data Files tab Previous versions of Outlook - Tools, Options, Mail... (ID:73)

Multiple unnecessary folders appear in Outlook folder tree

Problem: In your mailbox, you see many folders named the file so that changes to the file will be reflected in your item, and these files cannot be removed (Fig. 1.). Fig. 1. Multiple copies of the same unwanted folder. Solution: If you... (ID:344)

How to extend the timeout for services if they fail to start or stop

...Properties. On the General tab, change the Startup type to Automatic (Delayed Start), as shown in Fig. 2. for CodeTwo Exchange Sync. Fig. 2. Selecting the startup type of a service. How to increase the timeout value for the service sta... (ID:228)