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Search results in "Troubleshooting" category, "CodeTwo Exchange Rules Pro 1.x" section

There are 339 articles in 32 sections in knowledge base:

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Articles found: 27

A signature is inserted in a wrong place in a message

The insertion of a signature in a wrong place is usually caused by non-standard reply separators. This article explains what should be done to get the solution. (ID:195)

[Section: CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]

Invalid agent assembly path

What to do if CodeTwo agent installation fails with "Invalid agent assembly path" error. (ID:373)

[Section: CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules Pro 1.x] [Categories: Troubleshooting]

Messages from Apple devices and mobile devices are sent in plain text

This article explains why and how to avoid plain text messages when sending from iOS/Android and other mobile devices as well as from Apple devices such as Mac. (ID:438)

[Section: CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]

How to avoid detecting local contacts as internal recipients

How to deal with a situation in which external addresses are considered internal users by CodeTwo software. (ID:297)

[Section: CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules Pro 1.x] [Categories: Troubleshooting]

Setting up the custom EWS address in Exchange Rules family software

Setting up the custom EWS address in the configuration file (applies to Exchange Rules 2007 and 2010). Troubleshooting problems with EWS and Autodiscover. (ID:151)

[Section: CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules Pro 1.x] [Categories: Troubleshooting]

Good practices for preparing an email signature

This article presents the best practices for preparing email signatures in CodeTwo Email Signatures for Office 365 and the Exchange Rules family of products. (ID:488)

[Section: CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]

Error: An item with the same key has already been added

You get an error message "An item with the same key has already been added" when trying to use remote connection feature in CodeTwo Exchange Rules PRO. (ID:366)

[Section: CodeTwo Exchange Rules Pro 1.x] [Categories: Troubleshooting]

Spoofed emails receive signatures in the CodeTwo Exchange Rules family of products

This article discusses what to do if spoofed emails from outside your organization receive email signatures in the CodeTwo Exchange Rules family of products. (ID:891)

[Section: CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]

You are not able to resend a message updated by SIU

You are not able to resend a message updated by SIU because of insufficient permissions. (ID:423)

[Section: CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]

Sent Items Update thread abort exception

Error: Thread was being aborted. In the Sent items update log files. (ID:444)

[Section: CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules Pro 1.x] [Categories: Troubleshooting]