The Server Monitor is not working
This article describes problems with the Server Monitor in the CodeTwo Exchange Rules software family. (ID:807)
[Section: CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]
Phone links in email signatures are not recognized by mobile devices
This article explains how to make mobile devices recognize AD attribute placeholders with phone/fax numbers (e.g. {Phone as link}). (ID:795)
[Section: CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]
Problems with connection to Exchange Rules services
This article describes problems related to connection between the Administration Panel of CodeTwo Exchange Rules (and Exchange Rules Pro) and the software's services. (ID:785)
[Section: CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]
Error: The specified domain either does not exist or could not be contacted
(ID:775)
[Section: CodeTwo Email Signatures for Email Clients, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 2.x, CodeTwo Exchange Sync, Other] [Categories: Troubleshooting]
How to make sure CodeTwo Exchange Rules supports TLS 1.2 in hybrid environments
This article explains how to update CodeTwo Exchange Rules and Exchange Rules Pro to support TLS 1.2, and shows problems that occur if you don't. (ID:765)
[Section: CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 2.x] [Categories: How-To, Troubleshooting]
How to avoid wrapping of text in email signatures
This article explains how to prevent text from wrapping in your email signatures. (ID:743)
[Section: CodeTwo Email Signatures for Email Clients, CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 2.x] [Categories: How-To, Troubleshooting]
Problems with emails and email signatures when using mobile devices
This article describes the most common problems with email formatting when replying to or forwarding emails by using mobile devices. (ID:683)
[Section: CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 2.x, Other] [Categories: Troubleshooting]
Small email text on iOS devices
How to fix the problem with iOS devices displaying small text in the body of an email that contains a signature. (ID:656)
[Section: CodeTwo Email Signatures for Email Clients, CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]
Error: Method not found
What to do when you find the error "Method not found: 'Void Microsoft.Exchange.Data.Transport.Email.EmailMessage.Normalize()'" in either Event Viewer logs or CodeTwo Exchange Rules family software log files. (ID:573)
[Section: CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]
How to fix problems with importing CodeTwo Exchange Rules settings
How to solve the problem with importing the XML file from newer version of the software. (ID:561)
[Section: CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 2.x] [Categories: How-To, Troubleshooting]
