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How to add a different signature to emails sent from mobile devices

Problem: You would like to create a specific signature that applies to emails sent by mobile devices only. Solution: It is possible to add different signatures to emails sent from mobile clients. However, since there is no mechanis (ID:893)

How to add different signatures to new emails, replies and forwards

Problem: You are using CodeTwo email signature management software and you want it to automatically add different signatures to new messages and replies or forwards in email conversations. Solution: All email signature managers fro (ID:882)

How to import an HTML signature template into CodeTwo email signature management software

Problem You want to import an HTML email signature template into CodeTwo email signature management software. Solution You can easily import HTML email signature templates into your CodeTwo signature software using the Insert HTML (ID:868)

How to send files to CodeTwo Customer Support

Problem: You would like to send files (such as program logs, screenshots, emails, etc.) to CodeTwo for diagnostic purposes. Solution: To ensure maximum safety of your files and speed up our response, you should only send us files v (ID:802)

How to automatically remove signature elements (placeholders) that cannot be replaced with AD data

Problem: Your email signature template contains an AD attribute placeholder that is dynamically filled with a matching attribute value from Active Directory when an email is sent. If the sender does not have this particular attribute in  (ID:787)

Track link clicks in email signatures

This article is obsolete and may relate only to older versions of our software. If you use a current version, see the user's manual of your product for more information: CodeTwo Exchange Rules | CodeTwo Exchange Rules Pro | CodeTwo Email  (ID:499)

How to preserve spacing in AD fields

Problem: You have an Active Directory field with some additional spacing in it, for example field Title: IT  Administrator that contains two spaces between "IT" and "Administrator". But when you send an e-mail, the placeholder Title is (ID:478)

How to fix common image-related problems in signatures

Problem: You experience various problems with images in email signatures, e.g. embedded pictures are not displayed in received emails, are misplaced in the message thread, or disappear when replying/forwarding. Solution: Embedded i (ID:467)

How to use multi-line notes in signatures and disclaimers

Problem How to use multi-line notes from Active Directory in your signatures and disclaimers. Such fields may be used to present your opening hours and many more. Solution On the Exchange Server simply open Active Directory Users  (ID:439)

How to globally enforce UTF-8 encoding for OWA

Problem: You would like to globally enforce UTF-8 encoding for your Outlook Web App. Solution: Exchange Online (Office 365) As of July 2016, it is not possible to globally enforce a specific encoding for OWA in Office 365. Ex (ID:343)

Signature added twice

This article is obsolete for newer releases of CodeTwo Exchange Rules family software. If you have: CodeTwo Exchange Rules PRO version 1.4.5 CodeTwo Exchange Rules 2013 version 1.2.0 CodeTwo Exchange Rules 2010 version 2.2.0 C (ID:268)

How to correctly insert dynamic fields into signatures

Problem: You use one of the older versions of the CodeTwo software. You noticed that dynamic fields typed in or copied and pasted into a signature are not populated with Active Directory data when the signature is added to a message. For (ID:254)

Hyperlinks: how to change their color and style, and add Active Directory attributes

Problem: You would like to learn how to modify hyperlinks in email signatures created with CodeTwo software. For example, you want to create hyperlinks of any color and styling, remove the default blue color and underline, or insert attr (ID:250)

3 steps to correct message encoding in emails

Problem: Regional characters (such as ü, ä, ø, etc.) in signatures and disclaimers added by CodeTwo Exchange Rules are not displayed correctly. Instead of the actual characters, users see strings of ? signs. Solution: This issue (ID:241)

How to create a template with text on the left and image on the right?

Problem: You want to create a template with text on the left and image on the right. Solution: CodeTwo Exchange Rules enables you to create rules including templates. The template can contain dynamic fields from Active Directory (ID:204)

Font size formatting in HTML footers

Problem Changing the font size to custom one. Solution: To change the font size in your footer: Edit the rule in Administration program. Go to the built-in signature editor to edit the footer. Choose one of the available  (ID:139)

How to add signatures only to messages sent by selected users

Problem: How to add signatures only to messages sent by selected users. Solution: If you want to do this you need to add these users to the scope of senders for a given rule. Here's what has to be done: Open the Administrati (ID:133)

Messages sent to distribution groups are received without signatures.

Problem: There are no signatures in messages sent to distribution groups. Solution: If messages sent to a distribution group are received without signatures from CodeTwo Exchange Rules, make sure this group is set up to send deliv (ID:130)

How to turn on/off SMTP transparency

Problem: How to switch SMTP transparency on/off in a registry. Solution: The SMTP Standard requires the single period (dot) at the beginning of the line to be replaced by a double period (dot) in TNEF part of the message. In certai (ID:126)

CodeTwo Exchange Rules installed on a desktop computer

Problem: How to use CodeTwo Exchange Rules installed on a desktop computer? Solution: The desktop version of CodeTwo Exchange Rules can be used in the organization where employees responsible for the maintenance of the footers adde (ID:125)

How to add new Active Directory fields to CodeTwo Exchange Rules built-in HTML editor

Problem: Add to the CodeTwo Exchange Rules Editor custom placeholders related to additional attributes in Active Directory. Solution: By default, CodeTwo Exchange Rules is able to recognize a limited number of placeholders (corre (ID:124)

How to make a personal signature template including employee photos

If you use a current version of CodeTwo software, see this article to learn how to add user photos to email signatures. Problem: How to make a personal signature that includes employee photos? Solution: CodeTwo Exchange Rules ca (ID:119)

How to create a footer with text written from right-to-left as in Hebrew or Arabic

Problem: While typing in right-to-left language, the text is improperly aligned. Solution: If you need to use Hebrew, Arabic or any other type of right-to-left language, you will have to use special HTML attribute to align the tex (ID:109)

How to prevent Outlook from removing extra line breaks from emails and email signatures

Problem: An email client such as Outlook disrupts your plain text emails or email signatures by removing breaks between text lines. Solution: If you composed a plain text email (or a plain text email signature in CodeTwo software)  (ID:98)

How to configure CodeTwo Exchange Rules to add disclaimers/signatures to outbound messages only

Problem: CodeTwo Exchange Rules enables adding disclaimers/signatures both to internal and external messages. Solution: To add the disclaimer only for external recipients, you need to configure the appropriate rule in the Administr (ID:85)

How to set the RemoteDomain parameters to force email format in Exchange

Problem: Emails that were sent in the HTML format are received as Plain Text or RTF messages. You experience this format conversion also in the case of HTML signatures composed in CodeTwo Exchange Rules, CodeTwo Exchange Rules Pro or Co (ID:84)

How to configure Exchange Server to automatically convert RTF messages to the HTML format

Problem: You need to configure an Exchange server so that messages to external recipients (i.e. recipients outside your organization) are never sent in the RTF format. You want the RTF messages to be automatically converted to HTML inste (ID:80)

Setting global encoding for outgoing messages at the server level

Problem: You need to enforce the same encoding in every Outlook client. Solution: The correct choice of encoding for outgoing messages is necessary for the faultless display of language-specific characters found in languages such a (ID:77)

How to correctly edit the HTML code of a signature containing email addresses and links

Problem: Your message contains a signature that includes Active Directory placeholders with email addresses or web page references, and these placeholders are linked (Fig. 1.). These links disappear if someone replies to or forwards the (ID:66)

How to use a font type or size that is not included on the font list of the signature editor

Problem: You would like to use a font type or size that is not displayed on the Editor's ribbon. Solution: How to use a font type that is not available on the Editor's ribbon How to use a font size that is not available on th (ID:62)

How to use the extra custom fields in Active Directory in the CodeTwo Exchange Rules 2003 editor

Problem: How to use the extra custom fields in Active Directory in the CodeTwo Exchange Rules editor. Solution: The built-in editor in CodeTwo Exchange Rules 2003 includes a functionality enabling quick and easy insertion of AD pla (ID:57)

How to prevent Outlook from adding signatures

Problem: After installing centrally managed signature adding software (such as CodeTwo Exchange Rules or CodeTwo Email Signatures for Office 365), you might need to disable personal signatures added in Outlook. If you are not able to ge (ID:52)

How to set the correct image size in your email signature for different email clients and devices

Problem: You would like to ensure that the image inserted in the signature template is displayed in the correct size across different email clients and devices. Solution: The easiest possible method is to always insert an image in  (ID:46)

How to find installation folder for CodeTwo Exchange Rules

Problem: You need to find the installation folder for CodeTwo Exchange Rules. Solution: If the path was not changed during the installation, then the program is installed in the default folder. For CodeTwo Exchange Rules Pro 2.x (ID:40)

How to deploy CodeTwo Exchange Rules on multiple servers

Problem: You want to deploy CodeTwo Exchange Rules on multiple servers. Solution: If there is more than one server responsible for mail processing in your organization, you will need to install CodeTwo Exchange Rules on each of th (ID:32)

How to insert a detailed signature in the first email, and only simplified in later correspondence

Problem: Personalized disclaimers can be divided into detailed and simplified. You can set rules so that the first time a message is sent, it receives a large and detailed disclaimer including first name, last name, position, phone no.,  (ID:14)

How to insert a company disclaimer and a personal signature into one message

Problem: You want to use older versions of CodeTwo Exchange Rules to insert multiple signatures into one email. For example, you want to insert a company disclaimer, containing information such as a postal address, VAT ID no., company re (ID:15)