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How to insert a detailed signature in the first email, and only simplified in later correspondence

...thin the same correspondence a simplified disclaimer is used including just the first and last name. Solution: CodeTwo Exchange Rules software versions: PRO 2.x, 2007 4.x, 2010 3.x, 2013 2.x, 2016 1.x, 2019 1.x and newer please refer to ap... (ID:14)

How to configure Exchange Server to automatically convert RTF messages to the HTML format

Problem: You need to configure an Exchange server so that messages to external recipients (i.e. recipients outside your organization) are never sent in the RTF format. You want the RTF messages to be automatically converted to HTML instead.... (ID:80)

How to find installation folder for CodeTwo Exchange Rules

Problem: You need to find the installation folder for CodeTwo Exchange Rules . Solution: If the path was not changed during the installation, then the program is installed in the default folder. For CodeTwo Exchange Rules Pro 2.x and Exchang... (ID:40)

Signature added twice

...ewer releases of CodeTwo Exchange Rules family software. If you have: CodeTwo Exchange Rules PRO version 1.4.5 CodeTwo Exchange Rules 2013  version 1.2.0 CodeTwo Exchange Rules 2010 version 2.2.0 CodeTwo Exchange Rules 2007 version 3.2.0... (ID:268)

How to fix common image-related problems in signatures

...ired format conversion Default email format and its conversion in email clients Email format conversion/enforcement by Exchange Server Email format conversion by CodeTwo and other third-party software Images in signatures are not correctly... (ID:467)

How to insert a company disclaimer and a personal signature into one message

Problem: You want to use older versions of CodeTwo Exchange Rules to insert multiple signatures into one email. For example, you want to insert a company disclaimer, containing information such as a postal address, VAT ID no., company regis... (ID:15)

External email addresses are treated as internal

...al senders only, you can achieve this by excluding internal senders. Guidelines for users of older versions of CodeTwo Exchange Rules (Pro) If you use an older version of CodeTwo software, the available options might look slightly differen... (ID:292)

How to prevent Outlook from adding signatures

Problem: After installing centrally managed signature adding software (such as CodeTwo Exchange Rules or CodeTwo Email Signatures for Office 365), you might need to disable personal signatures added in Outlook. If you are not able to get a... (ID:52)

How to deploy CodeTwo Exchange Rules on multiple servers

Problem: You want to deploy CodeTwo Exchange Rules on multiple servers. Solution: If there is more than one server responsible for mail processing in your organization, you will need to install CodeTwo Exchange Rules on each of the servers... (ID:32)

Diagnosing CodeTwo Exchange Rules product family (older versions)

Problem: CodeTwo assistance is required when you experience problems with the CodeTwo Exchange Rules product family or require advanced configuration of the software. Solution: This Knowledge Base article concerns certain older versions of... (ID:278)

How to prevent Outlook from removing extra line breaks from emails and email signatures

 (ID:98)

Detailed logging level in CodeTwo Exchange Rules

Problem: You need to change the logging level in CodeTwo Exchange Rules to detailed. Solution: If the program deviates from its intended behavior, you may be asked to set the logging level to Detailed by the Technical Support. To change the... (ID:31)

Font size formatting in HTML footers

...ditor to edit the footer. Choose one of the available font sizes. Switch to HTML source view. In the editor of CodeTwo Exchange Rules 2.x or CodeTwo Exchange Rules 2007 1.x, click the HTML button at the bottom of the window. In the editor... (ID:139)

How to add a different signature to emails sent from mobile devices

...h mobile email client as well as configuring a signature rule in CodeTwo Email Signatures for Office 365 or the CodeTwo Exchange Rules family of products that will refer to this signature. This is not a limitation of CodeTwo software, but o... (ID:893)

Manual installation of Event Sink for CodeTwo Exchange Rules

Problem:  Instalation of the CodeTwo Exchange Rules software finished with errors. Solution:  Download and copy the files below to the installation folder of CodeTwo Exchange Rules (by default, C:\Program Files\CodeTwo\ExchangeRules ). R... (ID:42)

A signature is inserted in a wrong place in a message

...in the signature template editor. To learn how to do that, see: this manual - if you use software from the CodeTwo Exchange Rules family this manual - if you use CodeTwo Email Signatures for Office 365. If the setting in the editor a... (ID:195)

How to correctly insert dynamic fields into signatures

...his problem in: CodeTwo Exchange Rules Pro 2.x CodeTwo Exchange Rules 2019 1.x CodeTwo Exchange Rules 2016 1.x CodeTwo Exchange Rules 2013 2.x CodeTwo Exchange Rules 2010 3.x CodeTwo Exchange Rules 2007 4.x The latest versions include nu... (ID:254)

How to add signatures only to messages sent by selected users

...e or edit an existing one. The next steps depend on your version of the Exchange Rules software. If you use CodeTwo Exchange Rules 2013 Choose the Scope of senders label and set the scope of senders (Fig. 1.). Click Finish and then Sa... (ID:133)

How to add different signatures to new emails, replies and forwards

...uent emails. The setup procedure depends on the program you are using. CodeTwo Email Signatures for Office 365 CodeTwo Exchange Rules family of products CodeTwo Email Signatures for Office 365 setup In order to configure the program to ad... (ID:882)

How to set the correct image size in your email signature for different email clients and devices

...ble method is to always insert an image in the desired size, so it does not require applying any additional HTML or CSS rules to work correctly. However, if for some reason you want to use a large image and then scale it down (e.g. to achie... (ID:46)

Hyperlinks: how to change their color and style, and add Active Directory attributes

...). Fig. 1. The font formatting options in the signature template editor. If you use current software from the CodeTwo Exchange Rules family (Exchange Rules Pro 2.x; Exchange Rules 2019 1.x / 2016 1.x / 2013 2.x / 2010 3.x / 2007 4.x), you... (ID:250)

Messages sent to distribution groups are received without signatures.

...to distribution groups. Solution: If messages sent to a distribution group are received without signatures from CodeTwo Exchange Rules , make sure this group is set up to send delivery reports to message originator. To do so, please follow... (ID:130)

How to configure CodeTwo Exchange Rules to add disclaimers/signatures to outbound messages only

Problem: CodeTwo Exchange Rules enables adding disclaimers/signatures both to internal and external messages. Solution: To add the disclaimer only for external recipients, you need to configure the appropriate rule in the Administration mod... (ID:85)

CodeTwo Exchange Rules installed on a desktop computer

Problem: How to use CodeTwo Exchange Rules installed on a desktop computer? Solution: The desktop version of CodeTwo Exchange Rules can be used in the organization where employees responsible for the maintenance of the footers added to emai... (ID:125)

How to import an HTML signature template into CodeTwo email signature management software

...an skip this section. Importing HTML code into CodeTwo Email Signatures for Office 365 Importing HTML code into CodeTwo Exchange Rules Exporting HTML signature code Before you start uploading the HTML code to the email signature managemen... (ID:868)

How to add new Active Directory fields to CodeTwo Exchange Rules built-in HTML editor

Problem: Add to the CodeTwo Exchange Rules  Editor custom placeholders related to additional attributes in Active Directory. Solution: By default, CodeTwo Exchange Rules is able to recognize a limited number of placeholders (corresponding... (ID:124)

3 steps to correct message encoding in emails

...e solved. All regional characters will be correctly displayed, regardless of the encoding settings. Applies to CodeTwo Exchange Rules 2013 1.x | 2010 1.x and 2.x | 2007 2.x and 3.x, and CodeTwo Signatures for Email Clients If you designed... (ID:241)

How to use the extra custom fields in Active Directory in the CodeTwo Exchange Rules 2003 editor

Problem: How to use the extra custom fields in Active Directory in the CodeTwo Exchange Rules editor. Solution: The built-in editor in CodeTwo Exchange Rules 2003 includes a functionality enabling quick and easy insertion of AD placeholders... (ID:57)

Good practices for preparing an email signature

...low the links below to learn how to convert signature templates in: CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules family of products. Use tables with separate cells for different elements, e.g. images, text, or placeh... (ID:488)

How to make a personal signature template including employee photos

...photos to email signatures. Problem: How to make a personal signature that includes employee photos? Solution: CodeTwo Exchange Rules can be used to add images to signatures centrally (in Exchange ). The image added to a signature or discla... (ID:119)

How to set the RemoteDomain parameters to force email format in Exchange

...in Text or RTF messages. You experience this format conversion also in the case of HTML signatures composed in CodeTwo Exchange Rules , CodeTwo Exchange Rules Pro or CodeTwo Email Signatures for Office 365. Solution: There may be multiple r... (ID:84)

How to globally enforce UTF-8 encoding for OWA

Problem: You would like to globally enforce UTF-8 encoding for your Outlook Web App. Solution: Exchange Online (Office 365) As of July 2016, it is not possible to globally enforce a specific encoding for OWA in Office 365. Exchange Server o... (ID:343)

Spoofed emails receive signatures in the CodeTwo Exchange Rules family of products

...mpt to impersonate a user inside your organization. As a result of this spoofing attempt, they are processed by CodeTwo Exchange Rules and receive signatures and/or disclaimers identically to authentic emails. Solution: The problem occurs b... (ID:891)

You are not able to resend a message updated by SIU

Problem: You cannot use a resend option for a message processed by the Sent Items Update service (SIU) of CodeTwo Exchange Rules PRO or CodeTwo Exchange Rules  family software. The attempt to resend the e-mail ends with the following error... (ID:423)

How to use a font type or size that is not included on the font list of the signature editor

..., you can access the source code view by clicking the Source button on the toolbar (Fig. 1.). In the Editor of CodeTwo Exchange Rules 2.x or CodeTwo Exchange Rules 2007 1.x, click the HTML button at the bottom of the window. In the Editor... (ID:62)

Track link clicks in email signatures

...ions of our software. If you use a current version, see the user's manual of your product for more information: CodeTwo Exchange Rules | CodeTwo Exchange Rules Pro | CodeTwo Email Signatures for Office 365 Problem: You want to track users'... (ID:499)

Setting global encoding for outgoing messages at the server level

...for the Outlook version used by your users, download it from the Microsoft download website:​​ Office 2016 Office 2013 Office 2007 Office 2010 or search for one on Microsoft Download website. Open the Group Policy Editor. To do so,... (ID:77)

How to create a template with text on the left and image on the right?

Problem: You want to create a template with text on the left and image on the right. Solution: CodeTwo Exchange Rules enables you to create rules including templates. The template can contain dynamic fields from Active Directory, graphics,... (ID:204)

How to automatically remove signature elements (placeholders) that cannot be replaced with AD data

...the Remove Text Tag ({rt}) button on the Editor's ribbon (Fig. 1.). Fig. 1. The {RT} button in the Editor in the Exchange Rules software family. Info The Signature template editor in CodeTwo Email Signatures for Office 365 differs s... (ID:787)

Error: Failed to create empty document

Problem: When starting the Editor in Exchange Rules 2003 / 2007 / 2010, the following error message appears: Failed to create empty document. Solution: The problem is related to a conflict between the default printer and the MFC Windows li... (ID:179)

How to create a footer with text written from right-to-left as in Hebrew or Arabic

...ting your signature using the built-in Editor. On the HTML tab, click the source code view button. Fig. 1. CodeTwo Exchange Rules signature editor. Locate all containers (like paragraphs - tags) and modify them by adding dir=rtl at... (ID:109)

How to use multi-line notes in signatures and disclaimers

...n your signatures and disclaimers. Such fields may be used to present your opening hours and many more. Solution On the Exchange Server simply open Active Directory Users and Computers tool, then navigate to the user you want to add notes... (ID:439)

How to turn on/off SMTP transparency

...the message. In certain cases this features needs to be turned off when the users has a different software installed on Exchange that makes our program misinterpret the message. In order to resolve this, you need to make a change in the reg... (ID:126)