You are not able to resend a message updated by SIU
You are not able to resend a message updated by SIU because of insufficient permissions. (ID:423)
[Section: CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]
Invalid agent assembly path
What to do if CodeTwo agent installation fails with "Invalid agent assembly path" error. (ID:373)
[Section: CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules Pro 1.x] [Categories: Troubleshooting]
CodeTwo and Exchange 2013 SP1
CodeTwo Exchange Rules family software and Exchange 2013 Service Pack 1 (SP1/CU4) (ID:369)
[Section: CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules Pro 1.x] [Categories: Troubleshooting]
Transport Service does not start after installing CodeTwo Exchange Rules family software
What to do if you just installed CodeTwo Exchange Rules family software and your MS Exchange Transport Service fails to start. (ID:367)
[Section: CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules Pro 1.x] [Categories: Troubleshooting]
How to avoid detecting local contacts as internal recipients
How to deal with a situation in which external addresses are considered internal users by CodeTwo software. (ID:297)
[Section: CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules Pro 1.x] [Categories: Troubleshooting]
External email addresses are treated as internal
This article shows what to do if some external email addresses are treated as internal ones by CodeTwo software. (ID:292)
[Section: CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]
An email rule is applied more than once to the same message
The article describes how to avoid duplicated signatures in an email travelling through multiple Transport servers. (ID:280)
[Section: CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]
Diagnosing CodeTwo Exchange Rules product family (older versions)
If CodeTwo assistance is required with your CodeTwo Exchange Rules family of products (older releases) problems or advanced configuration, such help will be delivered faster and better if you provide certain files and information about your setup. (ID:278)
[Section: CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules Pro 1.x] [Categories: Troubleshooting]
How to extend the timeout for services if they fail to start or stop
The article explains how to allow more time for the services to start or stop in Windows. (ID:228)
[Section: CodeTwo Email Signatures for Email Clients, CodeTwo Exchange Folders, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x, CodeTwo Exchange Sync, CodeTwo Out Of Office Manager, CodeTwo Public Folders 4.0, CodeTwo Public Folders 4.5, CodeTwo Public Folders 5.x] [Categories: Troubleshooting]
A signature is inserted in a wrong place in a message
The insertion of a signature in a wrong place is usually caused by non-standard reply separators. This article explains what should be done to get the solution. (ID:195)
[Section: CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]