How to send files to CodeTwo Customer Support
This article explains how you can send us files (logs, emails, etc.) for diagnostic purposes. (ID:802)
[Section: CodeTwo Backup for Exchange, CodeTwo Backup for Office 365, CodeTwo Email Signatures for Office 365, CodeTwo Exchange Migration, CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x, CodeTwo Exchange Sync, CodeTwo Office 365 Migration] [Categories: How-To]
How to automatically remove signature elements (placeholders) that cannot be replaced with AD data
This article explains how to use Remove Text (RT) tags to remove AD attribute placeholders from email signatures when there are no corresponding values in Active Directory for these specific placeholders. You can use RT tags to remove text, table rows (with AD placeholders), etc. (ID:787)
[Section: CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: How-To]
How to keep signature templates in sync across multiple Administration Panels
This article tells how to synchronize custom templates across all instances of the Administration Panel. (ID:692)
[Section: CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 2.x] [Categories: How-To]
Understanding basic mail related terms: message header, reply separator, source code, message file
This article explains the differences between an internet message header, message reply separator, message source code, and message file. (ID:672)
[Section: CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: FAQ]
Installing CodeTwo products on Windows Server 2016
This article describes how to troubleshoot an issue with the Start menu on Windows Server 2016. (ID:661)
[Section: CodeTwo Backup for Exchange, CodeTwo Backup for Office 365, CodeTwo Email Signatures for Email Clients, CodeTwo Email Signatures for Office 365, CodeTwo Exchange Migration, CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2016, CodeTwo Exchange Sync, CodeTwo Office 365 Migration] [Categories: Troubleshooting]
Small email text on iOS devices
How to fix the problem with iOS devices displaying small text in the body of an email that contains a signature. (ID:656)
[Section: CodeTwo Email Signatures for Email Clients, CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]
Signatures are not added
The article describes the most common reasons why signatures are not always added by the CodeTwo Exchange Rules family software. (ID:551)
[Section: CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]
How to avoid duplicates in the Sent Items folder
The article describes how to configure CodeTwo Exchange Rules family software to avoid duplicated items in the Sent Items folder (ID:548)
[Section: CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: How-To]
Disable Outlook on the web (OWA) signatures
How to prevent users from configuring OWA signatures on their own. (ID:535)
[Section: CodeTwo Email Signatures for Email Clients, CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: How-To]
Problems installing CodeTwo agent on Exchange 2013 CU11
You experience problems with transport agent installation in multi-server environments with at least one Exchange Server being 2013 CU11. (ID:521)
[Section: CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]
