How to send files to CodeTwo Customer Support
This article explains how you can send us files (logs, emails, etc.) for diagnostic purposes. (ID:802)
[Section: CodeTwo Backup for Exchange, CodeTwo Backup for Office 365, CodeTwo Email Signatures for Office 365, CodeTwo Exchange Migration, CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x, CodeTwo Exchange Sync, CodeTwo Office 365 Migration] [Categories: How-To]
Phone links in email signatures are not recognized by mobile devices
This article explains how to make mobile devices recognize AD attribute placeholders with phone/fax numbers (e.g. {Phone as link}). (ID:795)
[Section: CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]
How to remove email signatures added by mobile devices
This article shows how to remove default email signatures added by smartphones and other handheld devices. (ID:789)
[Section: CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 2.x] [Categories: How-To]
How to send a test email between any users in Exchange/Office 365
This article shows how an admin can send an email message from one user to another, without the need to access the sender's mailbox. This is helpful for testing purposes, for example if you want to check how email rules are executed. (ID:788)
[Section: CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 2.x] [Categories: How-To]
How to automatically remove signature elements (placeholders) that cannot be replaced with AD data
This article explains how to use Remove Text (RT) tags to remove AD attribute placeholders from email signatures when there are no corresponding values in Active Directory for these specific placeholders. You can use RT tags to remove text, table rows (with AD placeholders), etc. (ID:787)
[Section: CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: How-To]
Problems with connection to Exchange Rules services
This article describes problems related to connection between the Administration Panel of CodeTwo Exchange Rules (and Exchange Rules Pro) and the software's services. (ID:785)
[Section: CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]
How to add email signatures directly under latest messages
This article explains how to make sure that your email signature is added right below your latest response in an email thread (ID:783)
[Section: CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 2.x] [Categories: How-To]
Error: The specified domain either does not exist or could not be contacted
(ID:775)
[Section: CodeTwo Email Signatures for Email Clients, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 2.x, CodeTwo Exchange Sync, Other] [Categories: Troubleshooting]
How to make sure CodeTwo Exchange Rules supports TLS 1.2 in hybrid environments
This article explains how to update CodeTwo Exchange Rules and Exchange Rules Pro to support TLS 1.2, and shows problems that occur if you don't. (ID:765)
[Section: CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 2.x] [Categories: How-To, Troubleshooting]
How to avoid wrapping of text in email signatures
This article explains how to prevent text from wrapping in your email signatures. (ID:743)
[Section: CodeTwo Email Signatures for Email Clients, CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 2.x] [Categories: How-To, Troubleshooting]
