Messages from Apple devices and mobile devices are sent in plain text
This article explains why and how to avoid plain text messages when sending from iOS/Android and other mobile devices as well as from Apple devices such as Mac. (ID:438)
[Section: CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]
CodeTwo Exchange Rules software failed to save licensing data
How to activate license when CodeTwo Exchange Rules software fails to save licensing data. (ID:435)
[Section: CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x, Licensing] [Categories: Troubleshooting]
How to find the EWS URL and how to test it
This article shows how to find the Exchange Web Services (EWS) URL and how to test this address. (ID:429)
[Section: CodeTwo Backup for Exchange, CodeTwo Backup for Office 365, CodeTwo Exchange Migration, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x, CodeTwo Office 365 Migration] [Categories: How-To]
Incorrect address or SOAP action
The CodeTwo Engine service of CodeTwo Exchange Rules PRO 2 does not start and displays error mentioning "SOAP action". (ID:428)
[Section: CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]
You are not able to resend a message updated by SIU
You are not able to resend a message updated by SIU because of insufficient permissions. (ID:423)
[Section: CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]
Sent Items Update troubleshooting
Troubleshooting and customizing Sent Items Update service in the CodeTwo Exchange Rules software family. (ID:383)
[Section: CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]
How to troubleshoot a problem with access rights to rules (error 1301)
This article describes problems with access rights in CodeTwo software. For example, unauthorized users have access to email rules. (ID:382)
[Section: CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]
Delete OWA signatures
How to remove all users' OWA signatures at once. (ID:377)
[Section: CodeTwo Email Signatures for Email Clients, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: How-To]
How to convert an HTML signature template to RTF or Plain Text
This article shows how to convert an HTML signature template to RTF or Plain Text. (ID:234)
[Section: CodeTwo Email Signatures for Email Clients, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: How-To]
External email addresses are treated as internal
This article shows what to do if some external email addresses are treated as internal ones by CodeTwo software. (ID:292)
[Section: CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]
