Small email text on iOS devices
How to fix the problem with iOS devices displaying small text in the body of an email that contains a signature. (ID:656)
[Section: CodeTwo Email Signatures for Email Clients, CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]
Signatures are not added
The article describes the most common reasons why signatures are not always added by the CodeTwo Exchange Rules family software. (ID:551)
[Section: CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]
On an iPhone device, the size of text in a signature is larger than defined
Defined size of signature text is not kept on iPhone devices. (ID:481)
[Section: CodeTwo Email Signatures for Email Clients, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: How-To, Troubleshooting]
Common image-related problems in signatures
Common image-related problems in signatures, due to specific behavior of web-mails, desktop clients or mobile apps. (ID:467)
[Section: CodeTwo Email Signatures for Email Clients, CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: FAQ, How-To, Troubleshooting]
Sent Items Update thread abort exception
Error: Thread was being aborted. In the Sent items update log files. (ID:444)
[Section: CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules Pro 1.x] [Categories: Troubleshooting]
CodeTwo Exchange Rules software failed to save licensing data
How to activate license when CodeTwo Exchange Rules software fails to save licensing data. (ID:435)
[Section: CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x, Licensing] [Categories: Troubleshooting]
You are not able to resend a message updated by SIU
You are not able to resend a message updated by SIU because of insufficient permissions. (ID:423)
[Section: CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]
Invalid agent assembly path
What to do if CodeTwo agent installation fails with "Invalid agent assembly path" error. (ID:373)
[Section: CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules Pro 1.x] [Categories: Troubleshooting]
Transport Service does not start after installing CodeTwo Exchange Rules family software
What to do if you just installed CodeTwo Exchange Rules family software and your MS Exchange Transport Service fails to start. (ID:367)
[Section: CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules Pro 1.x] [Categories: Troubleshooting]
How to avoid detecting local contacts as internal recipients
How to deal with a situation in which external addresses are considered internal users by CodeTwo software. (ID:297)
[Section: CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules Pro 1.x] [Categories: Troubleshooting]
