External email addresses are treated as internal
This article shows what to do if some external email addresses are treated as internal ones by CodeTwo software. (ID:292)
[Section: CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]
An email rule is applied more than once to the same message
The article describes how to avoid duplicated signatures in an email travelling through multiple Transport servers. (ID:280)
[Section: CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]
Diagnosing CodeTwo Exchange Rules product family (older versions)
If CodeTwo assistance is required with your CodeTwo Exchange Rules family of products (older releases) problems or advanced configuration, such help will be delivered faster and better if you provide certain files and information about your setup. (ID:278)
[Section: CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules Pro 1.x] [Categories: Troubleshooting]
How to completely remove CodeTwo Exchange Rules family software
This article explains how to completely remove CodeTwo Exchange Rules family software. (ID:269)
[Section: CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: How-To]
Signature added twice
How to avoid double signatures in multiple servers environments? (ID:268)
[Section: CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules Pro 1.x] [Categories: How-To]
Detailed logging level in CodeTwo Exchange Rules 2007 / 2010
This article shows how to switch logging level to Detailed for CodeTwo Exchange Rules 2007 / 2010. (ID:259)
[Section: CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2013] [Categories: How-To]
How to include vCards as QR codes in email signatures
The article describes how to convert a vCard into a QR (Quick Response) code pattern and insert it to email signatures so that it dynamically changes depending on the email sender. (ID:256)
[Section: CodeTwo Email Signatures for Email Clients, CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: How-To]
Noninterpersonal messages
Sometimes CodeTwo Exchange Rules 2007/2010/Pro does not follow the rules despite the fact that they are defined properly, for example a signature is not being added. A record "Non interpersonal message. Skipping it." is visible in the log files in such cases. (ID:255)
[Section: CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: How-To]
How to correctly insert dynamic fields into signatures
How to properly insert dynamic fields so that they work as intended and Active Directory Fields are automatically populated. (ID:254)
[Section: CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules Pro 1.x] [Categories: How-To]
How to create hyperlinks using Active Directory variables, and how to change their color
This article explains how to create hyperlinks of any color and text decoration and how to use Active Directory variables inside hyperlinks with Rotating Text. (ID:250)
[Section: CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: How-To]
