CodeTwo Reseller Panel: frequently asked questions (FAQ)
This article contains a list of useful questions for CodeTwo partners and resellers. (ID:810)
[Section: CodeTwo Backup for Exchange, CodeTwo Backup for Office 365, CodeTwo Email Signatures for Office 365, CodeTwo Exchange Migration, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 2.x, CodeTwo Exchange Sync, CodeTwo Office 365 Migration] [Categories: FAQ]
Public folders are not showing in CodeTwo migration software
Find out how to troubleshoot an issue with listing target public folders in CodeTwo migration software. (ID:809)
[Section: CodeTwo Exchange Migration, CodeTwo Office 365 Migration] [Categories: Troubleshooting]
How to send files to CodeTwo Customer Support
This article explains how you can send us files (logs, emails, etc.) for diagnostic purposes. (ID:802)
[Section: CodeTwo Backup for Exchange, CodeTwo Backup for Office 365, CodeTwo Email Signatures for Office 365, CodeTwo Exchange Migration, CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x, CodeTwo Exchange Sync, CodeTwo Office 365 Migration] [Categories: How-To]
Mailboxes fail to migrate or back up due to lack of impersonation rights
Find out how to deal with the problem of mailboxes not being migrated or backed up in CodeTwo software due to throttling or insufficient impersonation permissions. (ID:799)
[Section: CodeTwo Backup for Exchange, CodeTwo Backup for Office 365, CodeTwo Exchange Migration, CodeTwo Office 365 Migration] [Categories: Troubleshooting]
Troubleshooting problems with unavailable Exchange Web Services
This article provides solutions for an error related to EWS that may occur when using CodeTwo migration software or CodeTwo Backup. (ID:797)
[Section: CodeTwo Backup for Exchange, CodeTwo Backup for Office 365, CodeTwo Exchange Migration, CodeTwo Office 365 Migration] [Categories: Troubleshooting]
How to retain folder permissions after restoring/migrating public folders with CodeTwo software
Learn how to restrict access to public folders after restoring/migrating them with CodeTwo software. (ID:780)
[Section: CodeTwo Backup for Exchange, CodeTwo Backup for Office 365, CodeTwo Exchange Migration, CodeTwo Office 365 Migration] [Categories: How-To]
Error: The specified object was not found in the store
Find out how to troubleshoot the problem with enumerating mailboxes via EWS in CodeTwo software. (ID:779)
[Section: CodeTwo Backup for Exchange, CodeTwo Backup for Office 365, CodeTwo Exchange Migration, CodeTwo Office 365 Migration] [Categories: Troubleshooting]
How to make sure older versions of CodeTwo migration software support TLS 1.2
This article explains how to ensure support for TLS 1.2 if you use older versions (1.x and 2.x) of CodeTwo Exchange Migration / Office 365 Migration, and shows problems that occur if TLS 1.2 is not supported. (ID:766)
[Section: CodeTwo Exchange Migration, CodeTwo Office 365 Migration] [Categories: How-To, Troubleshooting]
How to make sure CodeTwo migration software supports TLS 1.2
This article explains how to update CodeTwo Exchange Migration / Office 365 Migration to support TLS 1.2, and shows problems that occur if you don't. (ID:763)
[Section: CodeTwo Exchange Migration, CodeTwo Office 365 Migration] [Categories: How-To, Troubleshooting]
Troubleshooting CodeTwo certificate validation problems
Find out how to solve problems related to certificate validation that affect the functionality of CodeTwo software. (ID:759)
[Section: CodeTwo Backup for Exchange, CodeTwo Backup for Office 365, CodeTwo Exchange Migration, CodeTwo Office 365 Migration] [Categories: Troubleshooting]
