An email rule is applied more than once to the same message
The article describes how to avoid duplicated signatures in an email travelling through multiple Transport servers. (ID:280)
[Section: CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]
How to configure smart host (mail relay) services to work with CodeTwo software
This article describes how to configure Exchange Online connectors of smart host (mail relay) services so that these services work with CodeTwo Email Signatures for Office 365 (ID:626)
[Section: CodeTwo Email Signatures for Office 365] [Categories: How-To, Troubleshooting]
How to fix common image-related problems in signatures
Find out how to troubleshoot common image-related problems in signatures that occur due to specific behavior of web-mails, desktop clients or mobile apps. (ID:467)
[Section: CodeTwo Email Signatures for Email Clients, CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: FAQ, How-To, Troubleshooting]
Messages from Apple devices and mobile devices are sent in plain text
This article explains why and how to avoid plain text messages when sending from iOS/Android and other mobile devices as well as from Apple devices such as Mac. (ID:438)
[Section: CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]
A signature is inserted in a wrong place in a message
The insertion of a signature in a wrong place is usually caused by non-standard reply separators. This article explains what should be done to get the solution. (ID:195)
[Section: CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]
How to troubleshoot issues with signatures not added to emails in Office 365
This article describes the most common reasons why signatures created via CodeTwo Email Signatures for Office 365 are not added to messages and how to fix that. (ID:618)
[Section: CodeTwo Email Signatures for Office 365] [Categories: Troubleshooting]
How to set the correct image size in your email signature for different email clients and devices
This article explains how how to create a signature template using a large image so that it is displayed correctly in different email clients and devices. (ID:46)
[Section: CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 3.x] [Categories: How-To, Troubleshooting]
Using Microsoft Planner with CodeTwo software
This article tells you about using Microsoft Planner (Office 365 Planner) with CodeTwo Email Signatures for Office 365 and how to troubleshoot typical problems. (ID:641)
[Section: CodeTwo Email Signatures for Office 365] [Categories: FAQ, Troubleshooting]
How to fix problems with message headers in Office 365
How to fix problems with stripping of internal email headers and other NDR errors. (ID:617)
[Section: CodeTwo Email Signatures for Office 365] [Categories: How-To, Troubleshooting]
How to fix problems with emails encrypted by Azure RMS
This article will help you solve problems with emails encrypted by Azure RMS. (ID:671)
[Section: CodeTwo Email Signatures for Office 365, Other] [Categories: Troubleshooting]
