How to ensure that the image will be displayed in the right size across different platforms.
This article explains how how to correctly create a footer template using a large image so that it is not displayed in Outlook 2007 in its original size. (ID:46)
[Section: CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 3.x] [Categories: How-To, Troubleshooting]
An email rule is applied more than once to the same message
The article describes how to avoid duplicated signatures in an email travelling through multiple Transport servers. (ID:280)
[Section: CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]
Emails sent via SMTP are not routed correctly when you use a smart host service
This article explains how to fix problems when you send emails via an SMTP client (e.g. Mozilla Thunderbird) and you use smart host (mail relay) services e.g. for security or anti-spam protection, and these emails are not delivered. (ID:643)
[Section: CodeTwo Email Signatures for Office 365] [Categories: How-To, Troubleshooting]
How to configure smart host (mail relay) services to work with CodeTwo software
This article describes how to configure Exchange Online connectors of smart host (mail relay) services so that these services work with CodeTwo Email Signatures for Office 365 (ID:626)
[Section: CodeTwo Email Signatures for Office 365] [Categories: How-To, Troubleshooting]
How to fix problems with message headers in Office 365
How to fix problems with stripping of internal email headers and other NDR errors. (ID:617)
[Section: CodeTwo Email Signatures for Office 365] [Categories: How-To, Troubleshooting]
A disclaimer is added twice to an email
This article shows how to solve problems with multiple disclaimers (added by an Exchange Online transport rule) added to a single email. (ID:731)
[Section: CodeTwo Email Signatures for Office 365] [Categories: Troubleshooting]
How to fix problems with configuration of CodeTwo Exchange Online connectors - Access denied
This article describes how to fix the Access denied error that might occur when you configure connectors via our dedicated wizard. (ID:650)
[Section: CodeTwo Email Signatures for Office 365] [Categories: Troubleshooting]
What to do if I removed the CodeTwo domain assigned to my Office 365 tenant?
This article shows how to proceed if you accidentally deleted the CodeTwo domain assigned to your tenant during the provisioning of CodeTwo Email Signatures for Office 365. (ID:721)
[Section: CodeTwo Email Signatures for Office 365] [Categories: Troubleshooting]
A signature is inserted in a wrong place in a message
The insertion of a signature in a wrong place is usually caused by non-standard reply separators. This article explains what should be done to get the solution. (ID:195)
[Section: CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]
How to troubleshoot issues with signatures not added to emails in Office 365
This article describes the most common reasons why signatures created via CodeTwo Email Signatures for Office 365 are not added to messages and how to fix that. (ID:618)
[Section: CodeTwo Email Signatures for Office 365] [Categories: Troubleshooting]
