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How to create public folders in Microsoft Exchange and Office 365

Problem: You need to manually enable public folders in Exchange Server 2010, 2013 , 2016, 2019 or Exchange Online (Office 365). Solution: To enable public folders, you have to create an empty public folder tree. If you are using CodeTwo Exch... (ID:289)

Changing message size limits

Problem: You would like to change the message size limit, set on your target Exchange Server. This may be helpful when uploading large items via Exchange Web Services (EWS). EWS is used by selected CodeTwo products such as migration or back... (ID:284)

How the Exchange throttling policy impacts CodeTwo software

This article discusses the concept of throttling and how the Exchange throttling policy affects the performance of CodeTwo software. In addition, it provides instructions on how to manage throttling policies in Exchange . What is throttling?... (ID:283)

How to fix problems related to the primary SMTP address in CodeTwo software

...SMTP address in the Mailbox matching step (Fig. 1.). Fig. 1. Providing the target mailbox address manually in CodeTwo Exchange Migration. The primary SMTP address may change automatically when you implement a new Email Address Policy or c... (ID:681)

How to set impersonation rights manually

...account. Solution: Use the links below to learn how to add impersonation rights to your admin account via: PowerShell Exchange admin center (applies to Exchange 2013 , 2016, 2019, and Office 365 only). Add impersonation rights using Powe... (ID:285)

How to grant full access control to public folders

...anually granted the Full control permission to the root public folders tree. The solution depends on your environment: Exchange Server 2013 , 2016, 2019 and Exchange Online Exchange Server 2010 Info If you don’t have any public folders... (ID:658)

Create an RBAC-compliant account for CodeTwo Software

...ftware listed on the right (in the Applies to section) requires credentials to a user account on the target on-premises Exchange Server that meets the following criteria: AD user account is active with UPN address assigned, the account is... (ID:517)

How to register CodeTwo applications in Azure AD

...zure Active Directory tenant. Solution: CodeTwo Backup (starting version 2.3.x). CodeTwo Office 365 Migration / CodeTwo Exchange Migration (starting version 3.2.x) and the Sent Items Update service in CodeTwo Exchange Rules family of softwa... (ID:840)

How to change the versioning settings in SharePoint

.... 2.). Fig. 2. Accessing the versioning settings for a library in SharePoint Online. 2b. SharePoint Server 2016 and 2013 : Click List or Library on the ribbon, and then click List Settings or Library Settings (Fig. 3.). Fig. 3. Acce... (ID:755)

CodeTwo Reseller Panel: frequently asked questions (FAQ)

...oftware screenshots? Where can I find product videos? How to get free Not for Resale (NFR) licenses? How to get CodeTwo Exchange Rules Pro and custom signatures for internal use? When can I renew a license key or support contract, or buy m... (ID:810)

Troubleshooting problems with unavailable Exchange Web Services

Problem: While using CodeTwo software, your migration or backup job fails with the following error message: Exchange Web Services are not currently available for this request because none of the Client Access Servers in the destination sit... (ID:797)

OneNote synchronization problems after restoring a backup

...ibrary settings (Fig. 2.). Fig. 2. Accessing the library settings in SharePoint Online. SharePoint Server 2016 and 2013 (and classic SharePoint site view): click Library on the ribbon, and then click Library Settings (Fig. 3.). Fig... (ID:806)

How to check if my environment is hybrid?

...to in your local AD. Instead, you need to create or edit your objects locally and synchronize the changes afterwards. Exchange Hybrid If you are running a local Exchange server environment, you can also connect it with your Office 365 ten... (ID:859)

How to reconfigure obsolete server connections that use Basic Authentication in CodeTwo Backup

...connection.  Solution: Starting version 2.3.x, CodeTwo Backup no longer uses Basic Authentication when connecting to Exchange Online. Instead, this type of server connection now uses Modern Authentication (OAuth 2.0), which requires reg... (ID:875)

Error related to deserializing object graph

...in some scenarios, especially when you are trying to: Import rules configuration file of a very large size in CodeTwo Exchange Rules and CodeTwo Exchange Rules Pro Error: The formatter threw an exception while trying to deserialize the m... (ID:498)

How to create an account that can be used to back up SharePoint data

...cessary roles and privileges to back up and restore data from: SharePoint Online on-premises SharePoint Server 2016 or 2013 How to create an admin account to back up and restore SharePoint Online data Log in to Office 365 portal as a gl... (ID:730)

How to find the EWS URL and how to test it

Problem: You want to know the URL of Exchange Web Services (EWS). Solution: Finding the EWS URL on a client access server Finding the EWS URL by using the configuration of Web Services Virtual Directory Testing the EWS URL Finding the EWS... (ID:429)

Troubleshooting impersonation rights error

...n to impersonate the requested user. A similar error may also occur when using the Sent Items Update feature in CodeTwo Exchange Rules Pro. Solution: This issue can be related to: EWS throttling in Exchange insufficient impersonation permi... (ID:799)

How to retain folder permissions after restoring/migrating public folders with CodeTwo software

Problem: You want to restore/migrate public folders to another Exchange environment by using CodeTwo Backup or CodeTwo migration software. At the same time, you want to keep the same folder permissions as configured on your source environme... (ID:780)

How to allow PowerShell to connect to Exchange Server over IP address

Problem: You need to be able to connect with PowerShell to your on-premises Exchange Server by using its IP address instead of its FQDN or hostname. Solution: In order to allow PowerShell to connect remotely over an IP address, PowerShell... (ID:601)

Finding large items in Exchange mailboxes

Problem: You want to find and list the largest items in Exchange  mailboxes. Solution: This article helps you list the largest items in mailboxes. This knowledge can be useful in various circumstances. For example, you want to migrate an E... (ID:440)

How to fix problems related to remote PowerShell connections

Problem: Due to various PowerShell errors, you cannot configure a server connection to the target on-premises Exchange environment in your CodeTwo software. You may encounter one of the following errors: Connecting to remote server failed... (ID:824)

How to export public folders to a PST file

...public folder data to a PST file by using CodeTwo Backup. Solution: CodeTwo Backup fully supports exporting backed-up Exchange data, including public folders, to PST files. This can be achieved by following the steps below: Important If... (ID:751)

Backup speed

...ite and start the Internet connection speed test, take a screenshot of the results. Connect to your Office 365 / target Exchange Server via Powershell and execute the below cmdlet, take a screenshot of the results (this will gather statisti... (ID:476)

How to use connections created by other users in CodeTwo Backup

...other users. This is the program’s safety mechanism, used to prevent unauthorized users from accessing data from your Exchange or SharePoint servers (by backing them up using these server connections). Users can still use any server conne... (ID:877)

Troubleshooting CodeTwo license status verification issue

...vailable licenses. Use the links below for instructions specific to your product: CodeTwo Backup CodeTwo Office 365 / Exchange Migration CodeTwo Backup Close the Administration Panel of CodeTwo Backup. Go to Control Panel > Administrati... (ID:828)

Office 365 group mailboxes are not being backed up

...in mind that the user who will be assigned the owner or member role needs to have a mailbox, i.e. you need to assign an Exchange Online license to that user. Once you assign an owner or member to the group, you will be able to back up the g... (ID:803)

Microsoft 365 sign-in screen appears blank when configuring a connection to Exchange Online

Problem: When configuring a connection to Microsoft 365 (Exchange Online) in CodeTwo backup or migration software, the Microsoft sign-in screen is not displayed correctly (blank screen is shown) and you cannot enter your credentials. This i... (ID:915)

How to import PST files to Outlook despite errors

...because of the applied security settings, hidden system files, or compatibility issues between different versions of Exchange servers (including Exchange Online) and Outlook, especially if you're using Outlook add-ins. When importing Out... (ID:822)

Error: The specified object was not found in the store

...the store. Can't connect to the mailbox of user Mailbox database guid: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx because the ExchangePrincipal object contains outdated information. The mailbox may have been moved recently. Solution: This error m... (ID:779)

How to split an existing storage into smaller ones in CodeTwo Backup

Problem: Due to the growing volume of Exchange and SharePoint data kept in a single storage in CodeTwo Backup, you need to split that storage into a few smaller ones. Solution: To divide a storage into smaller ones, you need to create a ne... (ID:769)

Troubleshooting CodeTwo certificate validation problems

...with a link to download the latest version of your product. Use the links below to learn more about updating: CodeTwo Exchange Migration CodeTwo Office 365 Migration CodeTwo Backup Once you complete the update, there shouldn’t be any p... (ID:759)

Mailboxes are not backed up due to ID mismatch

Problem: While running an Exchange backup job in CodeTwo Backup, some mailboxes fail to back up and you receive the following message: Failed to back up mailbox '' because its ID doesn’t match the ID of the mailbox existing in the storag... (ID:815)

How to remove unnecessary mailboxes from a backup storage

Problem: After creating a backup of your Exchange or Office 365 mailboxes using CodeTwo Backup, you want to delete one or more unnecessary mailboxes from the backup storage. This may be required by your legal team to help you stay complian... (ID:682)

Moving installation of CodeTwo Backup to another machine

...tance of the program In CodeTwo Backup Administration Panel, go to the Storages tab, and archive all storages (or only Exchange /SharePoint data) that you want to move (Fig. 1.). Fig. 1. Archiving an existing storage. Once the archive... (ID:519)

Update to the CodeTwo Exchange Rules software family – OAuth 2.0 support and more

If you are using our software to manage email signatures and disclaimers in Exchange, then this news is for you. We released a new version of the following products from the CodeTwo Exchange Rules family: CodeTwo Exchange Rules Pro CodeTwo Exchange Rules 2019 CodeTwo Exchange Rules 2016 CodeTwo Exchange Rules 2013 The new version brings [...]

How to effectively schedule a meeting with the Microsoft FindTime add-in in Outlook?

Trying to find the right meeting time that suits all required attendees is not a piece of cake. Especially when every user has many different duties during a work day. So, if you feel like you’re sacrificing too much time for scheduling a meeting, you might benefit from the Microsoft add-in for Outlook called FindTime. [...]

New email signature manager for Exchange 2019 + CodeTwo Exchange Rules product family update

Our CodeTwo Exchange Rules family of products has been expanded with a new solution designed for Exchange Server 2019 – CodeTwo Exchange Rules 2019. The program allows you design and deploy email signatures and disclaimers centrally, for each user or group of users in your organization. Plus, it comes with a ton of features that [...]

CodeTwo products with TLS 1.2 support released

Starting October 31, 2018, the support for Transport Layer Security (TLS) versions 1.0 and 1.1 is discontinued in Office 365. This means that TLS 1.0 and 1.1 will still work, but Microsoft will not provide support in case of connection/compatibility issues. For this reason, we have updated all our software that connects to or otherwise [...]

How to remove keywords from the subject or body of replies on on-premises Exchange?

[Update] This post was updated on February 18, 2019. Although prepending special words to emails is definitely easy to achieve natively, it is not possible, using Exchange mail flow rules or Outlook rules, to remove those words automatically from email subject or body when replying or forwarding. If you prepend any keywords to incoming emails [...]

Update to CodeTwo Exchange Rules released

We would like to let you know that we have released new updates to our email signature managers for on-premises Exchange – CodeTwo Exchange Rules and CodeTwo Exchange Rules Pro. The newest version brings some minor UI improvements and makes it possible to see images embedded in email signatures on Outlook on the web in [...]

Support for Exchange 2019 in the upcoming versions of CodeTwo email signature solutions

About two weeks ago, Microsoft has announced that Exchange 2019 is already available for download. As for now, it is a preview build but the production version is just around the corner. Along with this announcement, we are happy to let you know that our email signature solutions will support the newest version of Exchange [...]

Update to CodeTwo Exchange Rules and CodeTwo Exchange Rules Pro – new features!

CodeTwo Exchange Rules and CodeTwo Exchange Rules Pro, our email signature management tools for on-premises Exchange Server, have been updated. Apart from a bunch of improvements and fixes, this update brings two new features which facilitate adding tracking parameters to hyperlinks and inserting HTML snippet code to signature templates. Easily add tracking parameters to hyperlinks [...]

How to add an email signature to all users in Exchange 2016

This short video presents how to add an email signature to all users in Exchange 2016, using Exchange Admin Center. This method does not require any third party software and provides all users with a HTML based email signature and disclaimer. Transcription: Hi! In this video, I am going to present a short tutorial on how to [...]

New update to CodeTwo Exchange Rules product family released!

The product family of CodeTwo Exchange Rules and CodeTwo Exchange Rules Pro has just been updated! The current release features some improvements and fixes to most recently reported issues. It also introduces a bunch of new features. New conditions: Sender/Recipient matches AD group Now under the list of conditions and exceptions, you will see new [...]

Update to CodeTwo Exchange Rules: Improved access rights management

We've just released an update to CodeTwo Exchange Rules 2016, 2013, 2010, 2007 and CodeTwo Exchange Rules Pro – our email signature (and, in the case of CodeTwo Exchange Rules Pro, email content and flow) management applications for Microsoft Exchange. The update brings several major improvements in areas such as remote configuration of email rules, [...]

Top 5 practical tools for Exchange Server from CodeTwo to make admin’s life easier

[Update]: This blog post was updated on April 4, 2019. Microsoft Exchange Server is a tremendously powerful platform that offers many useful native tools to help administrators deal with their everyday challenges. However, despite of the wide range of instruments facilitating their work with the Exchange Server, it still leaves the field clear for improvement [...]

Email signature manager for Exchange 2016: Out Now!

We are happy to announce the release of CodeTwo Exchange Rules 2016 – the latest addition to our family of acclaimed CodeTwo Exchange Rules email signature and disclaimer management products for Microsoft Exchange Server. Exchange 2016 might be more than just Exchange 2013 SP2 but in terms of email signature management not much (if anything) [...]

Updates to CodeTwo Exchange Rules 2013, 2010, 2007 and Pro available now!

Our email signature and disclaimer management tools have been just updated. The newest versions bring some major bug fixes as well as significant improvements to the built-in Rules Tester and the editor. Additionally, we’re excited to announce that CodeTwo Exchange Rules Pro is now compatible with Exchange 2016! NOTE: A standard version of CodeTwo Exchange [...]

How can marketing department manage email signatures in Exchange environment?

Taking into account the fact that email signatures are an important part of any business visual identity, it seems to be crucial to prepare them in a professional way. Perhaps in most organizations, email signatures are managed by administrators as only they have appropriate rights to provide any changes on the server e.g. setting up [...]

CodeTwo Exchange Rules adds Office 365 hybrid compatibility

Our email signature management tools for Microsoft Exchange, the family of CodeTwo Exchange Rules and CodeTwo Exchange Rules Pro products, have just been equipped with a feature that admins of hybrid environments (Office 365 with Exchange on-premises) will find very helpful. Starting with the latest release, CodeTwo Exchange Rules programs can be easily deployed in [...]

Updates to CodeTwo Exchange Rules 2013, 2010, 2007 and Pro released!

We have just released updates to 3 applications from our CodeTwo Exchange Rules product family and CodeTwo Exchange Rules Pro. The current release brings a number of fixes and significant improvements to our email signatures and disclaimiers management software for Exchange Server. The most important changes include: the brand new HTML template editor engine and the new Social [...]

CodeTwo 2015 USA Tour

Here at CodeTwo we love emails – email signatures, email migrations, email backups, email... You get the picture. But we also love meeting people face-to-face! Nothing beats a handshake and chat with a satisfied customer, or an IT pro who knows their stuff and who's head is bursting with ideas. That's why this year we're [...]

Updated CodeTwo Exchange Rules 2013, 2010, 2007 released!

We have just released new updates to our email signature management software for Exchange 2007, 2010 and 2013. These updates are equal for all three products from the CodeTwo Exchange Rules family and contain a number of fixes and new features. What's new: Encrypted and digitally signed messages can now be processed by the program. [...]

Limit emails after working hours

One of the secrets of leading a happy and stress-free life is keeping personal and professional matters completely separate. When you punch out, that should be it – no more work-related stuff. This way you can recharge and clear your head, instead of stressing out about your job (thus increasing the likelihood of a burnout). [...]

Blocking basic authentication in Office 365 (Microsoft 365)

The article was updated on February 25, 2021 Due to the Covid-19 pandemic, there was a huge change of plans concerning disabling basic authentication in Microsoft 365 (for connections to Exchange Online). The complete shutdown has been postponed indefinitely. While it gives organizations much more time to prepare, it’s a good idea to get tenants [...]

How to block external access to Exchange admin center in Exchange 2019 via Client Access Rules?

[Update]: This post was updated on May 08, 2020. One of the most interesting security options in Exchange 2019 is the Client Access Rules feature. It allows the administrator to define rules to block or limit access to EAC (former ECP) and to EMS (Exchange Management Shell). This functionality was not present in previous versions of [...]

What’s new in Exchange 2019?

It has become a sort of a tradition to use the admin’s blog for informing you on what’s new in the newest Exchange Server version. Now, it is time to answer the question: What is new in Exchange 2019? Judging from the Exchange Server 2019 Now Available post, you could assume that Exchange 2019 does [...]

How to set up server-side email signatures on Exchange Server 2019

Exchange Server 2019 offers a way to configure a global or server-side email signature. Although it is more often referred to as “disclaimer” feature, it is often used to configure automatic HTML signatures. Why is this better than email signatures set up by users? By applying organization-wide email signatures on Exchange Server 2019, you can [...]

How to set up different email signatures for a shared mailbox and user mailbox in Office 365?

There are three options to choose from to add different signatures to user mailbox and shared mailbox emails. The first method is to create two separate signatures in Outlook, the second requires mail flow rules on the server side and the third involves the use of CodeTwo Email Signatures for Office 365. It is a [...]

Message tracking logs in Exchange Server

Possible uses for message tracking logs Message tracking logs location and structure Configure message tracking What is in the message tracking logs Using the Get-MessageTrackingLog cmdlet Message tracking logs are a valuable source of information for any Exchange admin. While Office 365 has its message tracing, which works just fine, on-premises Exchange stores much more [...]

Exchange 2016 and SharePoint 2016 integration (part 2) – calendar overlay & site mailbox

In the previous article about Exchange vs SharePoint integration, I have explained how to configure email alerts and an email-enabled library. The first part of the article also contains information about the test environment I use. This article is dedicated to calendar overlay and creating a site mailbox with an email-enabled library. As a quick [...]

Office 365 litigation hold vs retention policy – what’s the difference

[Update] This post was updated on October 18, 2017. Office 365 and on-premises Exchange offer some native means of protection against losing precious data. Lately, a lot of changes have been introduced in the Exchange Security & Compliance Center. A retention policy and a litigation hold can be used to add a layer of protection against [...]

Setting an auto reply for a shared mailbox

[Update] This post was updated on January 30, 2018 To configure a professional auto-response (not an Exchange Out Of Office message, which is sent only once per sender) for a shared mailbox, apply one of those solutions: Set an auto reply for a shared mailbox in Outlook Set an auto reply for a shared mailbox with the CodeTwo [...]

Setting an auto reply for a distribution group

First, let’s get one thing out of the way – distribution groups cannot send automatic responses by themselves. Using Reject the message with the explanation / enhanced status code transport rule actions to send auto-replies for a distribution group is not a good idea either. Firstly, because it defeats the whole purpose of maintaining a [...]

Exchange/Office 365 Hybrid Configuration Wizard – step by step guide

Deploying a hybrid environment is one of the most complicated tasks a system administrator faces during migration to Office 365. It might take weeks of collecting data about the infrastructure, reading publications, planning migration stages and testing. What is more, even with all this effort, there is no guarantee that everything will turn out just [...]

How to block sending out-of-office messages on Exchange Server for external recipients?

Sometimes you may need to prevent auto-reply messages from being sent to people outside of your organization. No matter what the reason is for such a setting, you can quickly block out-of-office messages (OOF) directly on the Exchange Server. This way you can ensure that all users in your organization have the out-of-office messages blocked [...]

Email disclaimers on Microsoft Exchange Server’s side

(First published Jan 16, 2014) Server sided email disclaimers belong to one of the most desired features among server administrators. Although the need for this functionality has been consistently increasing throughout the past years, Microsoft still hasn’t disclosed a robust built-in Exchange Server mechanism that would fully satisfy the needs of IT professionals. Let’s take [...]

How to save outgoing email attachments in SharePoint library?

CodeTwo Exchange Rules Pro is the ultimate powerhouse tool in the hands of an Exchange administrator. On a very general level it lets you create rules that redefine email flow and modify email content in your organization. A common example of the program’s application is extended control over server-level email signatures. There are, however, numerous [...]

Exchange 2013 components inactive

Installing a new Cumulative Update (CU) on the Exchange Server is always somehow stressful. If something goes wrong, you may be left with a corrupted/not working Exchange Server what means a financial loss to your company. To prevent this scenario from happening, make sure you always create an up-to-date backup copy before starting the CU installation [...]

The differences between Exchange 2016 and Exchange 2013

It’s been a while since Exchange 2016 was published and some of you probably are long after the first impressions and experiences in working with the newest release. Those of you, who haven’t had this pleasure yet, need to know that moving to Exchange 2016 doesn’t have this offbeat taste and Exchange 2013 users should [...]

How to track attachments in Exchange 2013/2016/2019

[Update]: This post was updated on April 18, 2017. One of the security issues that are troubling system administrators these days is to keep track of email attachments that were sent and received in the organization. Since files attached in emails might contain malicious software, sensitive information or just simply grow the email database size [...]

Email rules on Exchange Server explained

Email traffic increases steadily each year. In 2012, users were sending 144 billion messages a day, while in 2014 this number reached 191.4 billion. According to the Radicati report the volume of sent emails will hit the 201 billion mark in 2015. With such a big volume of data, it is quite a challenge to [...]

How to manage users’ photos in Microsoft Lync, Outlook and Exchange Server?

Starting with the 2010 edition of Outlook, Lync and Exchange users are finally able to have their photos displayed directly in Outlook and Lync clients in conversations. This new feature, although extremely helpful for users, brought new challenges from the infrastructure and administration point of view. We probably all know these blurry images appearing in Lync [...]

Email forwarding on Exchange Server 2013/2016/2019

[Update]: This blog post was updated on March 18, 2019. Some organizations may require to automatically forward emails or send a copy of a message to other mailbox on Exchange. The reasons may be different ranging from auditing purposes, data leak protection (DLP), availability, etc. In other words, there are cases when emails from certain [...]