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Search results in "Troubleshooting" category

There are 306 articles in 32 sections in knowledge base:

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Articles found: 139

Diagnosing CodeTwo Exchange Rules product family (older versions)

If CodeTwo assistance is required with your CodeTwo Exchange Rules family of products (older releases) problems or advanced configuration, such help will be delivered faster and better if you provide certain files and information about your setup. (ID:278)

[Section: CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules Pro 1.x] [Categories: Troubleshooting]

Detailed logging level in CodeTwo Exchange Rules

The article explains how to set the logging level to detailed in CodeTwo Exchange Rules (ID:31)

[Section: CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 3.x] [Categories: Troubleshooting]

Installation of Exchange Rules 2003, 2007, 2010 or 2013 in non-default location

These steps will help to fix the problem with lack of access to the libraries of the program because of their location in a custom location. (ID:192)

[Section: CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2013] [Categories: Troubleshooting]

How to check if there is Hub Transport role installed on server Exchange 2007 or 2010

You can check if you have installed Hub Transpor role on a computer with the Exchange Server 2007 or 2010. (ID:63)

[Section: CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2010] [Categories: How-To, Troubleshooting]

Manual installation of Event Sink for CodeTwo Exchange Rules

This article explains how to manually install Event Sink for CodeTwo Exchange Rules. (ID:42)

[Section: CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 3.x] [Categories: Troubleshooting]

Program sees outgoing messages as internal and does not add footers

The articles provides a solution to the problem in which outgoing messages are regarded as internal mail and no footer is added. (ID:16)

[Section: CodeTwo Exchange Rules 2.x] [Categories: Troubleshooting]

How to ensure that the image will be displayed in the right size across different platforms.

This article explains how how to correctly create a footer template using a large image so that it is not displayed in Outlook 2007 in its original size. (ID:46)

[Section: CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 3.x] [Categories: How-To, Troubleshooting]

External email addresses are treated as internal

This article shows what to do if some external email addresses are treated as internal ones by CodeTwo software. (ID:292)

[Section: CodeTwo Exchange Rules 2.x, CodeTwo Exchange Rules 2007 1.x, CodeTwo Exchange Rules 2007 2.x, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules 3.x, CodeTwo Exchange Rules Pro 1.x, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]

How to fix problems with importing CodeTwo Exchange Rules settings

How to solve the problem with importing the XML file from newer version of the software. (ID:561)

[Section: CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 2.x] [Categories: How-To, Troubleshooting]

An email rule is applied more than once to the same message

The article describes how to avoid duplicated signatures in an email travelling through multiple Transport servers. (ID:280)

[Section: CodeTwo Email Signatures for Office 365, CodeTwo Exchange Rules 2007 3.x, CodeTwo Exchange Rules 2007 4.x, CodeTwo Exchange Rules 2010 2.x, CodeTwo Exchange Rules 2010 3.x, CodeTwo Exchange Rules 2013, CodeTwo Exchange Rules 2013 2.x, CodeTwo Exchange Rules 2016, CodeTwo Exchange Rules 2019, CodeTwo Exchange Rules Pro 2.x] [Categories: Troubleshooting]